ii
AltiContact Manager Administration Manual
Installing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Proper Board Handling Procedures . . . . . . . . . . . . . . . . . . 2-14
Electrostatic Discharge (ESD) Warning . . . . . . . . . . . . . . . 2-14
Operating Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Packaging for Shipment and Storage . . . . . . . . . . . . . . . . . 2-16
AltiContact Manager Conference Resource Limits . . . . . . 2-17
Chapter 3
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
AltiContact Manager as a Windows Service . . . . . . . . . . . . . 3-2
Preparing to Install AltiContact Manager . . . . . . . . . . . . . . . 3-2
Firewall Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
TCP Port Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Unsupported Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Dealer Installation ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Registration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Before New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
To Begin New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Before Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Backup Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Shutting Down the AltiGen Switching Service . . . . . . . . . 3-17
Station Speed Dialing Change . . . . . . . . . . . . . . . . . . . . . . 3-18
To Begin Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Online License Registration Procedures. . . . . . . . . . . . . . . 3-26
Manual Online License Registration Procedure . . . . . . . . . 3-35
Offline Registration Procedures . . . . . . . . . . . . . . . . . . . . . 3-43
Windows Emergency Repair Disk . . . . . . . . . . . . . . . . . . . . 3-43
Installing ACM Administrator on Remote Systems . . . . . . 3-43
Running ACM Administrator . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Shutting Down AltiContact Manager when Changing or Adding Hard-
ware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Transferring the AltiContact Manager to Another Server Chassis 3-45
AltiContact Manager Uninstall . . . . . . . . . . . . . . . . . . . . . . 3-46
Software Installation Troubleshooting . . . . . . . . . . . . . . . . . 3-47
Chapter 4
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...