Maintenance
23-8
AltiContact Manager Administration Manual
Redundancy Administration
In the Redundancy dialog box, click the
Status
button to view the
Redundancy Administration
window.
Figure 5.
Redundancy Administration
The
Redundancy Administration
window displays the
Current Status
of redundancy, including the
Active System
,
Last Switch Over
time, and
Last Switch Over Reason
. Information for the
Primary System
and
Secondary System
is also displayed. Use the
Manual Switch Over
button
to switch over the active system to its redundant system.
External Logger Service
An external logger service MUST be used for both the primary and
secondary systems. The internal logger service is still available for local
server only.
Limitations
The following limitations apply when the backup system is in control:
•
Alti-MSCRM will not work when the primary system goes down.
•
The following applications and tools are not supported by the
secondary server after it takes control:
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...