Altigen AltiContact Manager Version 5.0A, Руководство администратора

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Index
AltiContact Manager Administration Manual I-13
Index
restricting tie trunk calls 5-17
restrictions
call 14-29
outgoing call 14-28
ring all available members 15-21 ,
16-25
ring back 5-4
ring fewest answered calls 16-26
ring first available member 15-21 ,
16-25
ring longest idle member 15-21
,
16-25
ring no answer (RNA) 15-21
ring shortest average talk time 16-26
ring-back tone generation 1-27
ringing
distinctive 5-3
RNA Agent Auto Log Out 15-21
RNA Agent Auto Logout 16-24
RNA Agent Not Ready 16-24
RNA handling
for workgroups 16-26
route access 5-10
route access, number plan 5-9
route definition 10-1
router 9-10
routing
caller ID 12-6
DNIS 12-3
RTM External Logger 1-24
RTP & RTCP 6-10
RTP configuration 7-22
RTP/RTCP
definition 6-10
run ACM Administrator 3-44
S
safety 3-xvi
electricity 3-xviii
scheduled agent auto logout 1-24
scheduling backup 24-3
SDK 1-32
send notification 14-27
,
15-16
,
16-20
server
Exchange 8-5
Exchange integration 1-21
file G-4
server IP address 9-4
service level 4-8
service level calculations options
button 16-5
service level threshold 16-4
service parameters 6-13
service provider
Internet 26-4
services
NT 3-2
SMTP/POP3 8-4
Services menu 4-3
services menu
system data management 24-1
sessions
licenses 3-26
setting 10 digit dialing area
codes 5-18
setting huntgroup hours 15-11
setting up 14-19
business hours 5-10
email 26-4
groups 14-16
huntgroup mail
management 15-11
huntgroup membership 15-5
huntgroups 15-3
LAN email 26-4
server side 26-4
system numbering plan 5-4
trunk attributes 7-3
setting up extensions 14-3
setting VoIP codecs 9-5
SF (Superframe Format) 6-23
Shutdown Switching 3-17
shutting down AltiServ 3-44
signaling protocol
T1 7-24
silence detection 1-27
silence suppression 1-27 , 7-22
single call handling 15-22 , 16-26
single call waiting 14-35
single data message format