TAPI Integration
AltiContact Manager Administration Manual
27-5
27. TAP
I Integration
Set Up Phone Dialer
1.
Launch Phone Dialer: From Windows 2000, select
Start
>
Programs
> Accessories > Communication.
From Windows XP, go to
Start >
Run
, type
Dialer.exe
, and click
OK
.
2.
In the Phone Dialer, select
Edit > Options
.
3.
In the
Preferred line for calling
section, select
Phone
.
4.
In the
Line used for
section, select the client extension in the
Phone
calls
drop-down list, and click
OK
.
Testing TAPI Service Provider on the Client System
To test TAPI Service Provider on the client system:
1.
Click the
Dial
button in the toolbar.
2.
Enter a number to call in the
Number to Dial
box, and click
Place
Call
.
The client extension should ring. When you pick up the phone, the
system will dial the number you entered and connect you (if the
extension is configured to dial an outside number). If this does not
work, make sure your previous configurations are correct.
Note:
Reboot the client system after any configuration changes to
make sure the changes take effect completely.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...