Data and Internet Integration
AltiContact Manager Administration Manual
26-29
2
6
. Data
and
In
te
rnet
Integrati
o
n
3.
In the Microsoft Exchange Server dialog box that opens, type the
Exchange Server name in the
Microsoft Exchange Server
field and
the test mailbox name (e.g.
AltiGen Assist
) in the
Mailbox
field.
4.
Click
Check Name
. If you entered valid values, the names will be
underlined and the
Check Name
button will be grayed out. Click
Apply
and then
OK
.
You will see
Microsoft Exchange Server
in the list in the Services
window.
5.
Optional
: Select
Microsoft Exchange Server
in the list box, and click
Properties
to see its configurations. The
Microsoft Exchange Server
dialog box appears. If you need to, you can use this Properties dialog
box to change the name of
Microsoft Exchange Server
and
Mailbox
.
To Test the configuration:
1.
Restart Outlook 2000 at least once. Test the configuration by sending
an email, then check if you receive it.
2.
When the reboot is complete, log on using the AltiGen service account.
3.
Open Outlook, and from the
Tools
menu, select
Services
.
4.
Click
Add
and select
Exchange Server
. The Mailbox field should
already be populated with the
Name
entered above.
5.
Enter the Exchange Servers hostname and click the
Check Name
button. Both the Mailbox and Exchange Server should now be
underlined.
This completes setting up AltiContact Manager and Exchange server
systems properly, and you are ready to enable the Exchange Integration
feature.
Please remember you MUST have completed the previous steps
before moving ahead.
Enabling the Exchange Server
1.
Delete obsolete files from \
altiserv\exe directory
.
a. From Windows Explorer, go to the
\altiserv\exe
folder. If
mapi32.dll
and
gapi32.dll
remain in this folder, delete them.
2.
In ACM Administrator (
AltiContact Manager Administrator
),
configure the extensions that are to be synchronized with their
corresponding mailboxes in Exchange server.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...