VoIP Configuration
AltiContact Manager Administration Manual
9-29
9.
VoIP
Co
nfigur
at
ion
AltiWare NAT Support Feature
AltiWare’s NAT support feature makes it possible to make H.323 IP calls
through a NAT with or without H.323 support. When you use AltiWare
with NAT, first you need to find out if the NAT router supports H.323.
After you set up the H.323 traffic forwarding (according to “Setting up
H.323 Traffic Forwarding for NAT” on page 9-28) to make calls from both
inside and outside NAT. If both incoming and outgoing connections work
fine, that means that NAT supports H.323. If one of them fails, disable the
“Fast Start Enable” option in the AltiWare VoIP board configuration dialog
box. Then repeat the testing to verify the call can be completed for both
incoming and outgoing. If disabling the “Fast Start Enable” option makes
the IP calls work fine, this means this NAT partially supports H.323. If you
still get the problem with IP call cross NAT, as a final solution, enable the
AltiWare NAT support feature according to the following instructions.
Double-click the VoIP board in the Board View of AltiAdmin to open the
Board Configuration
dialog box. Click the
Board Configuration
button
to open the following
Triton VoIP Trunk Configuration
dialog box.
Figure 11.
Triton VoIP Trunk Configuration window
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...