Setting Up the Client
27-2
AltiContact Manager Administration Manual
The service is started automatically. No configuration parameters need to
be set on the server.
Setting Up the Client
Setting up the client involves:
• Installing the AltiGen TAPI Service Provider on the client
• Setting up phone and modem options
• Setting up the Phone Dialer
• Testing the TAPI Service Provider on the client system
Install the AltiGen TAPI Service Provider on the Client
The client must meet the following requirements:
• Microsoft Windows 2000, Windows 2003, or Windows XP
• Microsoft Outlook, Outlook Express, ACT!, or Goldmine installed on
the client
• Network connection with TCP/IP enabled
Note:
For Windows 2000 Server, the TAPI client must be installed on a
separate PC from the server. Otherwise, it won’t be able to detect
your devices.
To install AltiGen TAPI Service Provider on the client system
1.
On your AltiWare CD-ROM, open the
TAPI Gateway
folder.
2.
Open the
Tapi_Client
subfolder, and run SETUP.EXE.
3.
When prompted, enter the
Server IP address
, the client’s
Extension
Number
, and the client’s
Password
.
Set Up Phone and Modem Options
1.
Go to
Start > Settings > Control Panel > Phone and Modem
Options
.
2.
If Phone and Modem Options have never been configured, enter the
Area Code
and the number to dial to get an outside line (usually
9
).
(This number is the
Route Access
number configured in the System
Configuration window,
Number Plan
tab.) Enter this number in both
To access an outside line
fields.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...