AltiContact Manager Administration Manual
xi
Bootup/Shut Down Procedures . . . . . . . . . . . . . . . . . . . . . 23-6
Board/Hardware Level Configuration . . . . . . . . . . . . . . . . 23-6
CT-BUS Clock Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-6
Configuration in Inactive System Is Not Allowed . . . . . . . 23-7
30-Day Limit for Secondary System . . . . . . . . . . . . . . . . . 23-7
Manual Switch Over. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-7
External Logger Service. . . . . . . . . . . . . . . . . . . . . . . . . . . 23-8
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-8
Chapter 24
System Data Management . . . . . . . . . . . . . . . . . . . . . . . . . 24-1
Using Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . 24-1
Backing up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-2
Scheduling Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-3
Restoring Backed up Files . . . . . . . . . . . . . . . . . . . . . . . . . . 24-4
Chapter 25
System Report Management . . . . . . . . . . . . . . . . . . . . . . . 25-1
System Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-1
System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-2
IP Cumulative Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . 25-3
Chapter 26
Data and Internet Integration . . . . . . . . . . . . . . . . . . . . . . 26-1
Network Protocol and Addressing . . . . . . . . . . . . . . . . . . . 26-1
Setting Up Email Service . . . . . . . . . . . . . . . . . . . . . . . . . . 26-4
Setting up an Exchange Server . . . . . . . . . . . . . . . . . . . . . 26-10
Exchange Server Windows 2000 Integration. . . . . . . . . . 26-10
Exchange Server Prerequisites . . . . . . . . . . . . . . . . . . . . . 26-13
Exchange Server Configuration . . . . . . . . . . . . . . . . . . . . 26-16
Microsoft Exchange Administrator Configuration . . . . . 26-17
Installing Outlook 2000/2003 Client on the AltiContact Manager Sys-
tem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-22
Enabling the Exchange Server . . . . . . . . . . . . . . . . . . . . . 26-29
About AltiReach Configuration . . . . . . . . . . . . . . . . . . . . . 26-35
Chapter 27
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...