Trunk Configuration
AltiContact Manager Administration Manual
7-5
7. Trun
k
Conf
ig
urat
ion
Important:
When accessing an outside number from voice mail, dialing
911 will not go through if only E-911 trunks are available.
•
Phone Number
- The phone number, without the area code, assigned
to the location. If the wiring changes and a new phone number is
assigned to the location, you must update the information in this field.
•
Description
- Descriptive information such as the company name for
the assigned Phone Number, or appropriate agency if this trunk
provides 911 access.
•
Trunk Dialing Scheme
-
Overlap or En-bloc dialing.
—
Overlap
allows the terminal to omit part of the digits required to
complete a call, while the remaining digits are buffered. Use
Overlap Dialing
for analog trunks and for T1 (robbed bit) for best
results.
—
En-bloc
allows the terminal to include all of the digits required to
complete a call. Use
En-bloc Dialing
for digital (PRI-ISDN)
trunks.
Note:
For IP trunks, use the
IP Dialing Table
to set the dialing
scheme.
•
Trunk Call Predial String
- select the
Trunk Predial String
checkbox to add digits when the trunk is used.
•
Centrex Transfer
- Applies to analog and T1 trunks if the trunk is
supported by Centrex. This option must be selected to forward calls to
an outside number through a Centrex switch. If the Centrex provider
requires a particular string to be sent before the dialed number, enter
the string in the
Transfer Predial String
box. If no string is set as a
predial string,
FLASH
is used.
•
Attribute
-
In Service
makes the trunk available for use.
Out of
Service
prevents the trunk from being used (for example, while
performing maintenance).
•
Enable Tie Trunk
- Allows hop-on and hop-off dialing for an ISDN/
PRI, or T1 trunk. When this box is checked, any incoming call to the
selected trunk can be sent with ANI/DNIS information. To use this
feature, Hop-off must also be enabled under System Configuration
Call Restrictions, as discussed in “Defining System Call Restrictions”
on page 5-15. Also, the board must be configured to allow for tie
trunks. See “Setting up T1, PRI or E1 Channels on the Triton T1/PRI
Board” on page 6-25.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...