Trunk Configuration
AltiContact Manager Administration Manual
7-29
7. Trun
k
Conf
ig
urat
ion
Web IP Calls
For web IP calls, you can set routing for the three time periods defined in
the System Configuration Business Hours tab (“Setting Business Hours”
on page 5-10):
•
During Business Hours
•
Outside Business Hours
•
Non Workdays
Within each of these three time slots, you have the following routing
options for incoming calls:
•
Route to an extension selected in the drop-down list
•
Route to an IVR/Auto Attendant number selected in the drop-down list
•
Route to the operator
Outgoing Call Blocking
To set outgoing call blocking for a trunk, select the trunk in the
General
tab, then click the
Out Call Blocking
tab in the
Trunk Configuration
window.
Figure 14.
Out Call Blocking tab, Trunk Configuration
If you select
Trunk allowed for Outside Calls at Any Time
, call
restrictions set in System Configuration, Outcall Routing, and Extension
Configuration still apply to calls made on the trunk.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...