Xerox WorkCentre 490cx, User Manual

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Print Quality Problems 7-21
7
Print Quality Problems
Table 4:
Symptom Cause and Solution
Light or blurred characters. • You may be using Draft quality or Normal
quality mode. Try using High 1200 dpi
print quality mode.
• The print cartridge may be running out of
ink. Replace the print cartridge. The Status
monitor shows the amount of ink left in the
cartridge.
• Make sure you are using the correct type of
paper. Try another type of paper.
• You may be printing on the wrong side of
the paper.
• The print head may need cleaning. See Print
Cartridge Nozzle Test on page 8-9.
Solid black areas on trans-
parencies contain white
streaks. • Try changing the fill pattern in your
application software.
• The print head may need cleaning. See Print
Cartridge Nozzle Test on page 8-9.
Smudged or dark
characters. • Make sure you are using the correct type of
paper. Try another type of paper.
• Make sure the paper is straight and
unwrinkled.
• Let ink dry before handling the paper. You
can use ‘Dry Time Delay’ check box in the
print setting. See Main Tab on page 5-8.
• Change the Print Quality setting to Normal
quality mode. See Main Tab on page 5-8.
• The print head may need cleaning. See Print
Cartridge Nozzle Test on page 8-9.