Xerox WorkCentre 490cx, User Manual

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Paper Feeding Problems 7-25
7
Paper Feeding Problems
Table 5:
Symptom Cause and Solution
Paper is jammed during
printing. Clear the paper jam. See Paper Jams While the
Machine is Printing on page 7-3.
Paper sticks together. • Ensure there is not too much paper in the
Automatic Paper Feeder (APF). Depending
on the thickness of your paper, the APF can
hold up to 100 sheets of paper.
• Make sure you are using the correct type of
paper.
• Remove paper from the APF and flex or fan
the paper.
• Humid conditions may cause some paper to
stick together.
Paper fails to feed. • Make sure the envelope guide is not in the
upright position.
• Remove any obstructions inside the
machine.
Multiple sheets of paper
feed • Different types of paper may be stacked in
the Automatic Paper Feeder. Load paper of
only one type, size, and weight.
• When loading paper, do not force the paper
down into the printer.
• If multiple sheets have caused a paper jam,
clear the paper jam.