Xerox WorkCentre 490cx, User Manual

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7-20 Troubleshooting
The paper constantly jams. • There is too much paper in the Automatic
Paper Feeder (APF). Remove some of the
paper from the APF. If printing onto
transparencies, or labels, insert them one at
a time in the Manual Paper Feeder.
• An incorrect type of paper is being used.
Use only paper that meets the specifications
required by the printer.
• The paper setting method may be incorrect.
If printing onto envelopes, insert the
envelopes so that there is a gap of
approximately 1 mm (1/32") between the
left and right edges of the envelopes at the
paper guide.
Printing is too slow. • If using Windows 95/98, Windows 2000 or
NT 4.0, the Spooling Setting may be set
incorrectly. From the Start menu, select
Settings and Printers. Click the Work
Centre icon with the right mouse button,
select Properties, click the Details tab, and
then click the Spool Settings button. Select
the desired spool setting from the available
choices.
Symptom Cause and Solution