Xerox WorkCentre 490cx, User Manual

Page: 229 / 320

Printer Problems 7-19
7
Half of the printed page is
blank. • The page layout is too complex. Simplify the
page layout, and remove any unnecessary
graphics from the document.
• The page orientation setting may be
incorrect. Change the page orientation in the
Print Setup dialog box.
• The paper size and the software paper size
settings do not match. Load the correct
paper in the printer or change the software
paper size settings in the Print Setup dialog
box.
• Scaling may be set to less than 100%.
Change the scaling setting in the Paper/
Output dialog box.
• The parallel printer cable may be incorrect.
Use or replace the cable with an IEEE-1284
rated cable.
• The USB cable may be defective. Replace
the USB cable.
• The ink cartridge may be empty.
The printer prints the
wrong data, or it prints
incorrect characters. • The printer cable may be connected
improperly. Check the cable connection.
• There may be a problem with the printer
driver software. Exit Windows and reboot
the computer. Turn the printer off and on.
• (If used) The parallel printer cable may be
incorrect. Use or replace the cable with an
IEEE-1284 rated cable.
• (If used) The USB cable may be defective.
Replace with a new cable.
Symptom Cause and Solution