9 Troubleshooting
336 When Printing cannot be Performed
When Printing cannot be Performed
This problem can arise as the result of a hardware malfunction, a network communication or
configuration problem. Before troubleshooting the client error, ask your administrator to trouble-
shoot the hardware or network errors. Those troubleshooting are described in the
Network
Administration Guide
.
The following checklist helps you identify the source of the error and directs to you where you
can find more information about resolving it.
Client Error for Windows Platform
Client Error for Macintosh Platform
Print Job Status Messages
The status and result of the print jobs is indicated as following in the Print Job page in the Job
Status tab and Print Log page in the Logs tab.
No
Check...
Yes
No
For Instruction, Go
To...
1
Have you ever printed success-
fully from this client workstation?
Next Step
Ø
Ö
2
Do you set up the printer driver
other than a SMB connection?
End
Ö
No
Check...
Yes
No
For Instruction, Go
To...
1
Is this equipment you created
selected in the Chooser?
End
Ö
Error Code
Cause
Corrective Action
402F
PM size error
1200 dpi print jobs cannot be printed without
the optional expansion memory. Send a print
job with a 600 dpi setting.
4031
HDD full error
Delete unnecessary private print jobs and
invalid department print jobs.
A221
Job canceled
(Job was canceled.)
A222
Power failure
Check if the power cable is connected properly
and it is inserted securely. Check if the power
voltage is unstable.
Summary of Contents for e-studio202L
Page 1: ...MULTIFUNCTIONAL DIGITAL SYSTEMS Printing Guide ...
Page 2: ......
Page 10: ......
Page 14: ...12 INDEX 349 ...
Page 20: ......
Page 200: ......
Page 332: ......
Page 354: ......