Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6
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2
Re-record the new greeting
3
Delete the new greeting and restore the previous greeting
7
Save the new greeting (or hang up)
0
Do not save new greeting
Recording an Out of Hours greeting
The out of hours greeting is played to callers when a Department call has been routed to voicemail when
using Out of Hours or Timed Out of Hours Mode (please refer to page 212 for further details). The out of
hours greeting can be recorded as follows:
1
On accessing voicemail for the Department press *
2
Press 2
3
Press 3 to record an out of hours greeting
4
The current greeting will be played
5
“Speak greeting after the tone followed by hash or silence” will then be played
6
Record the new greeting and press # when finished
7
The new greeting will be played back
8
The following options will be listed:
1
Repeat the options
2
Re-record the greeting
3
Delete the greeting (restore the previous greeting or return to the default message.)
7
or hang up to save the greeting (and return to the previous menu)
0
Discard the greeting (Do not save new greeting and return to previous menu.)
Recording an Out of Office greeting
When an Out of Office message has been configured for a Department, as described in the Using an
Out of Office Message section from page 140, and a caller goes to voicemail the relevant voicemail
greeting will be played. These can be recorded as follows:
1
On accessing voicemail press *
2
Press 2
3
Press
4
to record an In Meeting greeting
5
to record an At Lunch greeting
6
to record an On Holiday greeting
7
to record an Off Site greeting
4
The User’s current permanent greeting will be played
5
“Speak greeting after the tone followed by hash or silence” will be played
6
Record the new greeting and press hash (#) when finished
7
The new greeting will be played back
8
The following options can then be used to save or re-record the greeting:
1
Repeat the options
2
Re-record the greeting
3
Delete the greeting (Restore the previous greeting or return to the default message.)
7
or Hang up to save the greeting (and return to the previous menu)
0
Discard the greeting (do not save the new greeting and return to the previous menu)
