Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6
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Any member of the Department’s Distribution Group can use this Dial Plan entry to access the
Department’s voicemail. If this short code is dialled on an extension that is not a member of the
Distribution Group the Department’s Access Code will be requested. Please refer to Remote Access to
Department Voicemail section on page 221 for further details.
Securing access to a Department’s voicemail
If further security is required when using a Dial Plan entry to access a Department’s voicemail each
member of the Department’s Distribution Group can be required to enter the Department’s Voicemail
Access Code. This can be configured as follows.
1
In Manager select Departments
2
From the Departments list select the Department required
3
Select the Voicemail page
4
In the Voicemail Access Code field enter a 1-8 digit code
5
Select Apply
6
Select the Add Voicemail Contact button
7
In the Telephone Number field enter the Department’s
extension number
8
From the Type list box select Telephone
9
From the Method list box select Prompt
10
Select Update or Apply when ready.
Please refer to the Setting a Department’s Voicemail Access Code section from page 221 for further
details.
Setting Department Voicemail Notification
If a User of a PCS 580/570/560, PCS 410/400, PCS 100, PCS 60 or PCS 50 wishes to handle voicemail
messages for a Department via their PCS this Department should be entered in one of the User’s
Department Voicemail fields as follows.
1
In Manager select Users
2
From the Users list select the User required
3
Select the Voicemail page
4
Select the Department Voicemail field
5
From the Select Department list select the Department required
6
Repeat steps 4 and 5 for the Department Voicemail 2, 3, 4, 5, 6, 7 and 8 fields, if required.
7
Select Update or Apply when ready.
