Installation and Reference Manual
Working with Voicemail
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Installation and Reference Manual v3.2/0410/6
Spare 1 Telephone Number or Spare 2 Telephone Number fields, found within the Details page of the
User’s configuration form, the User will not be prompted for their Account Code.
If a User does not wish to enter the Access Code when ringing from their mobile or home number, for
example, as these are trusted locations, this number can be entered as a Voicemail Contact as follows:
1
In Manager select Users
2
From the Users list select the User required
3
Select the Voicemail page
4
Select the Add Voicemail Contact button (at the bottom of
the page)
5
In the Telephone Number field enter the number to be
matched with the incoming CLI, for example, the User’s
mobile number.
6
From the Type list box and select Telephone
7
From the Method list box and select Access
8
Select Update or Apply when ready.
Both of these features can be configured for the same number or independently, in other words, one
feature is not dependent on the other.
Using voicemail from an INDeX
The following example Dial Plan entries can be used to allow access to the appropriate functions in the
User’s maximiser voicemail box from the appropriate soft buttons on the DT and 20 Series INDeX digital
handsets.
This example Dial Plan entry will allow Users
access to their voicemail. Programme the Listen
button to dial this entry.
