Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6
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Voicemail Settings
After accessing the Department’s voicemail the User can press * and will be given the following options:
1
Repeat the options
2
Record a greeting
3
Select Forwarding
4
Add a voice tag
5
Record an initial announcement
6
Record a repeat announcement
Recording a greeting
1
On accessing voicemail press *
2
Press 2
3
The following options will be listed:
1
Repeat the options
2
Record a normal daily greeting
3
Record an out of hours greeting
4
Record an In Meeting greeting
5
Record an At Lunch greeting
6
Record an On Holiday greeting
7
Record an Off Site greeting
0
Return to Settings
Recording a greeting
Recording a daily greeting
A User can record a daily greeting for a Department as follows:
1
On accessing voicemail for the Department press *
1
Press 2
2
Press 2 again to record a normal greeting
3
The current greeting will be played
4
“Speak greeting after the tone followed by hash or silence” will then be played
5
Record the new greeting and press # when finished
6
The new greeting will be played back
7
The following options will be listed:
1
Repeat the options
2
Re-record the greeting
3
Delete the greeting (restore the previous greeting or return to the default message.)
7
or hang up to save the greeting (and return to the previous menu)
0
Discard the greeting (Do not save new greeting and return to previous menu.)
Please note: If a permanent greeting has been recorded a Department’s daily greeting will be deleted at
midnight and its permanent greeting will be used until a new daily greeting is recorded.
