Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6
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9
In the Min Number of Digits to Wait for field enter the number digits this form should wait for
before executing an action, if required
10
Select Apply.
Within each Form the menu of options available to a caller is created as follows:
11
Within the Menu Items section select the Add VXML Menu Item button
12
The Number Match field should contain the digit to be dialled by the caller to make the required
selection. This field can contain numbers 0-9, * and #. Therefore, use the default entry or edit as
required.
13
In the Say The Following field enter either the text or .wav file to be played to the caller. If text is
used this will be converted to speech. If a .wav file is used this must be stored on the internal Web
Server and formatted as CCITT A-Law Mono 8 bit or 16 bit.
14
In the Delay Time After Speaking field enter the number of seconds that this item should wait
before transferring the caller, if required.
15
In the Transfer To field enter the extension number to which the caller will be transferred.
16
Select Update
17
Repeat steps 11 to 16 to create all the menu items required.
18
Select Update when ready. You will be returned to the VXML Script Details page.
Once all the required Forms and Menu Items have been created the first Form to be presented to a caller
can be configured:
19
Within the VXML Script Details page from the Go To list box select the Form to be used when the
caller first accesses this script.
20
Select Apply
Finally, it is necessary to build the VXML file which will create a .php file on the internal Web Server with
the same name as the VXML Script. This step must be taken each time changes are made to the script.
