Installation and Reference Manual
Configuring PBX functionality
Installation and Reference Manual v3.2/0410/6
111
14
In the Translate To field enter
%r
15
Ensure the relevant Time Plan has been selected eg Standard
16
Ensure the entry is pointing to a LCR Plan eg Standard
17
Select Update or Apply when ready
To dial an external number with the Account Code the User must now enter the following on their
extension:
Dial Plan Entry Account Code*telephone number
eg *951234*01923289398
Users can be forced to enter an Account Code with every external call as follows:
1
In Manager select Users
2
Select the User required
3
Select the Telephony page
4
Tick the Require Account Coding field
5
Select Update or Apply when ready
Setting up Remote PSTN operation
Remote PSTN operation will allow a User to receive and make calls from, for example, a home telephone
or mobile as though they were in the office. This means callers/recipients will be unaware that the User
is working from home, the User will not incur any call charges and the User will be able to handle the call
as if they were in the office eg transfer calls. The maximiser will send CLI information with all calls so that
if the User is able to receive CLI at home or on their mobile (this service is arranged through the User’s
telephone company) the User will be able to differentiate between business and personal calls. No drop
in speech quality will occur when using PSTN lines which may happen when using VoIP over the Internet.
This feature is available for a user of a PCS 580/570/560 or an analogue phone port and is configured
within the phone’s or port’s configuration form as follows:
1
In Manager select Users
2
Select the User that requires the Remote PSTN feature
3
Select the entry within the Initial Phone field, eg Phone Module 1.port06
4
You will be taken to the phone or port assigned to this User
5
Within the Remote PSTN field enter number required, for example, the User’s home or mobile
telephone number.
6
Select Update or Apply when ready (if you select Update you will be returned to the User’s
configuration form.)
