Installation and Reference Manual
Configuring PBX functionality
122
Installation and Reference Manual v3.2/0410/6
Dial Plan entries required for the PCS 10 and PCS 5
Number Match
Action
Translate To
1571
Voicemail Retrieve
##.
Park
-1
1.
Pickup
1
2.
Pickup
2
3.
Pickup
3
4.
Pickup
4
*21*
Follow Me Set
%r
*210
Follow Me Disable
*211
Follow Me Enable
Dial Plan entries required for the PCS 505
Number Match
Action
Translate To
##.
Park
-1
1.
Pickup
1
2.
Pickup
2
3.
Pickup
3
4.
Pickup
4
*50
Voicemail Retrieve
*56*
Follow Me Set
%r
*57
Follow Me Disable
*58
Follow Me Enable
*59
VoicemailGreeting
Working with Groups
A Group can be used to arrange together a particular selection of Users, Phones and/or Groups. A
Group could contain Users with a similar job function and are required to answer specific calls, or contain
certain Phones that are to receive calls regardless of who is logged onto the handsets, for example.
Creating a Group of Users
A Group can be used to link together a set of Users, for example, by department, job function or by skill
level, eg the ability to speak a foreign language.
By default, a Group called MainGroup is created containing the first two Users eg Extn2001 and Extn2002.
1
In Manager select Groups
2
A list of the current Groups will be displayed
3
Click on the Add button
4
In the Name field enter the name to be used for the Group. Use alphanumeric characters only,
begin with a letter and do not use any punctuation.
5
If required, in the Description field enter text that will help to identify the Group
6
Select Apply
7
Click on Add User Member
8
Click on the Member field