Installation and Reference Manual
Configuring PBX functionality
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Installation and Reference Manual v3.2/0410/6
d
NoBeep – enables Call Waiting but disables the intermittent beep. The User will be informed
of a call waiting on the screen of their PCS 580/570/560, PCS 410/400, PCS 100, PCS 60 or
PCS 50.
5
Select Update or Apply when ready
Call Waiting to an analogue handset can be handled as follows:
1
First call is in progress and the User is informed of a call waiting by the intermittent beep
2
Use the Hold facility to place the first call on hold
3
The second call will be automatically presented
4
Use the Hold facility to end the second call and return to the first caller.
If the User replaces the handset instead of following Step 4 the two calls will be connected together.
(Please refer to the relevant User Manual for details on how to handle a call waiting via a PCS 50, 60, 100,
410/400 or 580/570/560.)
Using a DDI Plan to Route calls to the Department
External calls to a Department can be routed via a DDI entry. (Please refer to the Working with DDI Plans
from page 169 for further details.)
1
In Manager select DDI Plans
2
Select the DDI Plan required
3
Select Add DDI Entry
4
Select the new DDI Entry
5
In the Number Match field enter the DDI number to
be used
6
From the Bearer Capability list box select Voice
7
In the Translate To field enter the extension number
or name of the Department
8
Select Update or Apply when ready.
Pick up a Department call via a Dial Plan entry
A Dial Plan entry can be created similar to this example
that will allow Users to pick up the longest waiting call
ringing for a Department.
The Extension number or Department Name can be used
in the Translate To field.
Using an Out of Office Message
When all members of a Department are out of the office, in a meeting for example, they may wish to
inform internal callers of their whereabouts. An Out of Office message can be configured, such as In
meeting until 4.30 pm, and this will be displayed on the caller’s PCS 50, 60, 100, 410/400, 560/570/580.
