Ross SYNERGY 4000DR-003, Operation Manual, Page: 75 / 332

Synergy Series Operation Guide (v18) Using the Menu System • 3–11
The main area of the Software Options Menu lists the serial number of the frame at the top. This
number is present at the top of all options menus. The main area also provides two columns of
information:
• Options — This column lists the software options than can be installed on the system.
• Enabled — This column indicates whether or not the option is installed, or enabled.
3. Verify that the list reflects the exact options that you have purchased. If not, please
contact Ross Video Technical Support for further information.
4. If a serial number appears at the top of the menu, please verify that this number matches
the serial number printed on the rear of the Synergy frame. If another message is
displayed where the serial number should be, take the following action:
• If the label “ Unknown ” appears, the frame is turned off. Please turn on the frame so
that the serial number can be recognized.
• If the label “ 000000 ” appears, a serial number is required. Your options will
temporarily be activated so that you do not lose switcher functionality, but a valid
serial number must be installed permanently. Refer to Chapter 2 of the Synergy
Series Installation Guide for instructions.
This completes the procedure to verify the software that is installed on the Synergy switcher.
Panel Boards Menu
The Panel Boards Menu allows you to view the panel boards that are currently installed on the
control panel. The Main Area of the menu provides three columns of information that pertain to the
boards installed in the panel.
• Board — This column lists each circuit board by part number and name.
• Rev — This column lists the board’s hardware revision number.
• FPGA Rev — This column lists the software revision number of the board.
Use the following procedure to check the panel boards that are installed on the Synergy control panel:
1. Navigate to the Installed Options Menu 1-2 as follows:
• Press HOME B MORE B Setup B Installed Options .
Important Serial numbers are unique, and pertain to your switcher only . The serial
numbers cannot be exchanged, or entered on another switcher.
Note All software options are stored in the Frame. If control panels are
swapped around, the enabled options will stay with the Frame —
regardless of which panel is connected to it, even for panel-based
options such as
VTR Remote Control .
Note
The menu is provided for information only — no action can be taken.