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Ricoh Ri 100, Operating Instructions Manual

The Ricoh Ri 100 is a cutting-edge printing solution that allows you to bring your creativity to life. With its user-friendly interface and high-quality results, this compact printer is perfect for personal or small business use. Enhance your printing experience by easily accessing the Operating Instructions Manual from our website, where you can download it for free.

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9. Troubleshooting

This chapter describes troubleshooting procedures that are applicable to all functions of this machine
and what to do when print results are not satisfactory or error messages appear on the display.

Software Cannot Be Installed

This section explains how to troubleshoot software installation problems under different environments.

Confirming Installation

Check whether the software has been installed.

Checking icons

If the printer driver is properly installed, the machine icon appears in the [Devices and Printers] window.
If the icon does not appear, the software has not been installed. Try installing the software again. See
page 42 "Connecting the Computer and Installing the Printer Driver".

Checking ports

In the [Printer Properties] dialog box, check that USB connection or network printer is selected for the
port. To check the connection, perform a test print. If the test print is not printed, see page 204 "If Test
Print Fails".

Checking Your Computer Environment

Check the system requirements for installing the software.

Quick Install for USB

The CD-ROM may not be inserted properly.

Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-ROM drive
is working properly.

The power cord or USB cable may not be properly connected.

Check that the power cord and USB cable are properly connected and not damaged.

The operating system is incompatible.
There is insufficient hard disk space.

Check that the computer's operating system is fully compatible with this machine. See page 28
"Checking the Computer and Installation Area".

201

Summary of Contents for Ri 100

Page 1: ...Operating Instructions For safe and correct use be sure to read Safety Information before using the machine ...

Page 2: ......

Page 3: ... 22 Loading the Cassette 22 Removing the Cassette 23 Turning On Off the Power 24 2 Preparing for Printing Setup Procedure 27 Checking the Computer and Installation Area 28 The area where the machine is to be placed 28 Checking the power source 30 Checking the Computer to be Connected 31 Checking the Supplied Items and Unpacking the Machine 32 Installing the Ink Cartridges 35 Plugging in the Power ...

Page 4: ...oading Fabrics 72 Loading a Fabric in the Standard Tray 72 Loading a Fabric in the Multi Tray 75 Loading a Sleeve in the Multi Tray 77 3 Printing on T shirts About Design Software 81 Operating Environment 81 Installing 81 Launching 82 Exiting 82 Creation Flow 83 Removing Dust and Flattening Fibers 84 Loading a T shirt in the Cassette 85 Specifying the Type and Thickness of the Fabric 86 Selecting ...

Page 5: ...Using the Counter Menu 114 Displaying the Counter 115 Printing the Counter 116 Differences Between the Counter and the Total Counter 116 Using the List Test Print Menu 117 Printing a Configuration Page 117 Interpreting the Configuration Page 118 Using the Maintenance Menu 119 Nozzle Check 120 Head cleaning 121 Head flushing 123 Head Position 124 Registration 127 Setting the Date and Time 129 Move ...

Page 6: ... a Macintosh 172 Adding the Printer through a USB Connection via the Printers Scanners Preferences Pane 172 Adding the Printer in the Printers Scanners Panel Using Bonjour 173 Adding the Printer through a Network Connection via the Printers Scanners Preferences Pane 173 Maintenance of the Machine Using a Macintosh 175 Displaying the Maintenance Utility on a Macintosh 175 Printing with a Macintosh ...

Page 7: ...t Be Installed 203 USB Connection is not Automatically Detected 203 If Test Print Fails 204 Uninstalling 205 Uninstalling the Printer Driver 205 Deleting Devices 206 Printing Does Not Start 207 The Cassette Does Not Operate Correctly 209 Checking the Status of the Fabric and the Cassette 209 Adjusting the Height of the Cassette 210 Removing the Cassette Manually 213 Removing a Fabric or Foreign Ob...

Page 8: ...r Open 231 Cartridge Almost Empty 233 Cartridge Empty 233 Used Cartridge 233 Ink Collector Unit Not Detected Wrong Unit 234 Ink Collector Unit Almost Full 235 Ink Collector Unit Full 235 Used Ink Collector Unit 235 Out of Printable Temperature Range 235 Printer Error 236 Network Interface Error 236 Maintenance Failed 236 Cannot Recover Error Page 237 10 Appendix Software on the CD ROM 239 Files 23...

Page 9: ...Where to Inquire 247 Recommended Consumables 248 Options and Consumables 249 Trademarks 250 INDEX 253 7 ...

Page 10: ...ith your office products User s Notes High temperatures inside the machine can cause a breakdown Do not lean anything against the vent or block it in any way DSA503 Warm air from the vent is normal and not a cause for concern Do not leave the top or right front cover open If you do dust or other matter might get inside the machine and this will reduce print quality During printing do not move the ...

Page 11: ...life of 5 years or be good for 60 000 pages Pages Printed displays the number of pages printed Use Pages Printed to estimate the number of pages that can be printed within the machine s remaining operational life The machine s operational life is calculated based on the number of pages that it can print in Speed mode Depending on your printing document the ink collector unit may fill up sooner tha...

Page 12: ...ill not be used for a long time turn its power off disconnect the USB cable or Ethernet cable and unplug the power cord from the wall outlet If you do not use the machine for three months or longer clean the internal compartments using the dedicated cleaning cartridge in advance For the cleaning method see page 137 Clean Internals Because the machine consumes a lot of ink for maintenance and print...

Page 13: ...urope Asia and China mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that corresponds to the region of the model you are using For details about which symbol corresponds to the model you are using see page 12 Model Specific Information Notes Contents of this manual are subject to change with...

Page 14: ...China If the label contains the following your machine is a region A model CODE XXXX 21 27 29 220 240 V mainly North America If the label contains the following your machine is a region B model CODE XXXX 17 100 120 V Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to ...

Page 15: ...M Hi Yield Type 1 Ink cartridge Magenta RICOH Garment Ink Cartridge Y Hi Yield Type 1 Ink cartridge Yellow RICOH Ink Collection Unit Type 1 Ink collector unit RICOH Cleaning Liquid Type 1 Cleaning liquid RICOH Cleaning Cartridge K Type 1 Cleaning cartridge RICOH Cleaning Cartridge C Type 1 Cleaning cartridge RICOH Cleaning Cartridge M Type 1 Cleaning cartridge RICOH Cleaning Cartridge Y Type 1 Cle...

Page 16: ...14 ...

Page 17: ...ile printing is performed When a message prompting you to open the top cover appears on the display follow the instructions 3 Vent Air is vented here to prevent the inside of the machine from getting too warm Do not lean anything against the vent or block it in any way If the inside of the machine gets too warm a breakdown could occur 4 Right Front Cover Normally keep this cover closed Open this c...

Page 18: ...hine via wireless LAN 2 Ethernet port Port for connecting the 100BASE TX or 10BASE T cable 3 USB port Port for connecting the USB2 0 interface cable 4 Power cover A cover to protect the power cord 5 Power inlet Plug the power cord Manual Pocket Set the User s Guide supplied with this machine 1 About This Product 16 ...

Page 19: ... area on a garment using this cassette DSA108 3 4 2 1 1 Table A stand for setting fabrics 2 Cover Open the cover when setting fabrics on the table 3 Unlock Button Press to unlock and open the cover 4 Cassette Positioning Line Align this line with the edge of the machine when installing the cassette Guide to Components 17 ...

Page 20: ... this cassette DSA109 3 2 1 4 1 Table A stand for setting fabrics 2 Cover Open the cover when setting fabrics on the table 3 Unlock Button Press to unlock and open the cover 4 Cassette Positioning Line Align this line with the edge of the machine when installing the cassette 1 About This Product 18 ...

Page 21: ... 2 Sleeve Attachment When printing on the sleeves of T shirts attach them on the multi tray 3 Table A stand for setting fabrics 4 Cassette Positioning Line Align this line with the edge of the machine when installing the cassette 5 Table Height Adjustment Knob Turn the knob counterclockwise to release the lock and then adjust the height of the table After adjusting it turn the knob clockwise to pu...

Page 22: ... in standby mode press the Menu key to make and check the current machine settings 4 Enter key Press this key to execute menu items selected on the display 5 Start key Start printing LED of the Start key lights up when the machine is ready to start printing and flashes when it is printing 6 Tray key Press this key to move the cassette forcibly to the front 7 Power lamp Lights up when the power is ...

Page 23: ...s Move the height of the cassette up and down to adjust the height Holding down the key you can adjust the height of the cassette quickly To apply this function set Key Repeat to On See page 119 Using the Maintenance Menu 12 Stop key When the machine is online press this key to cancel an ongoing print job 13 No Fuss Head Cleaning When the machine is in standby mode press the Stop and Tray keys at ...

Page 24: ...tte when printing within an A5 size area on a fabric DSA335 Multi tray option Use this cassette when printing on fabrics that cannot be loaded on the A4 standard tray or A5 tray Also attach the sleeve attachment to print on T shirt sleeves DSA336 Loading the Cassette Place the rear side of the cassette on the cassette stand and then slowly push it in all the way until you hear it click When the ca...

Page 25: ... Press the Start key again without removing or moving the cassette from the machine Printing starts again DSA005 When using the A4 standard tray or A5 tray insert the protection cover horizontally as illustrated in the figure and then remove it with the A4 standard tray or A5 tray This prevents you from coming into contact with the printing surface Make sure the protection cover is correctly posit...

Page 26: ... machine stops the power lamp and the display turn off To cut electricity consumption completely press the Power key for one second and check that the power lamp is turned off Then unplug the power cord from the wall outlet When switching off the energy saving power strip power strip with a switch be sure to turn off the machine before following the above procedures Energy Saver mode is available ...

Page 27: ... The machine recovers from Energy Saver mode when it receives a print job or when any key is pressed Turning On Off the Power 25 ...

Page 28: ...1 About This Product 26 ...

Page 29: ... Machine 3 Install the ink cartridges page 35 Installing the Ink Cartridges 4 Plug in the power cord and turn on the power and then supply ink to the machine page 38 Plugging in the Power Cord and Turning the Power On 5 Load a fabric page 72 Loading Fabrics 6 Perform a test print page 117 Printing a Configuration Page 7 Connect the machine and computer and install the software using Quick Install ...

Page 30: ...ose as possible to a wall outlet This will allow easy disconnection of the power cord in the event of an emergency Keep the machine away from humidity and dust Otherwise a fire or an electric shock might occur Do not place the machine on an unstable or tilted surface If it topples over an injury might occur Do not place heavy objects on the machine Doing so can cause the machine to topple over pos...

Page 31: ...dity conditions do not exceed those indicated in the diagram below The machine may cease to print if these limitations are exceeded mainly Europe Asia and China 15 C 80 32 C 80 32 C 15 15 C 15 10 C 5 10 C 90 40 C 90 10 20 40 60 80 100 RH 0 20 30 40 C 40 C 5 DSA256 mainly North America 59 F 80 89 6 F 80 89 6 F 15 59 F 15 50 F 5 50 F 90 104 F 90 50 20 40 60 80 100 RH 0 70 60 90 80 110 100 F 104 F 5 ...

Page 32: ...ot use multi socket adaptors Doing so could result in fire or electric shock Do not use extension cords Doing so could result in fire or electric shock Do not use power cords that are damaged broken or modified Also do not use power cords that have been trapped under heavy objects pulled hard or bent severely Doing so could result in fire or electric shock Touching the prongs of the power cable s ...

Page 33: ...le connection that can result in unsafe buildup of heat mainly Europe Asia and China Power Source 220 240V 0 6A or more 50 60Hz Please be sure to connect the power cord to a power source as above mainly North America Power Source 100 120V 1A or more 60Hz Please be sure to connect the power cord to a power source as above Checking the Computer to be Connected To use this machine computers must meet...

Page 34: ... 48 5 lb Hold the lift indentations at the base of the machine s sides with two people or more Lift it slowly and do not strain your body When moving the machine be sure to remove the cassette and manual pocket Lifting the machine forcefully or treating it roughly may break it or result in injury Do not turn the machine on until you have read how to do so DSB259 1 Open the box and take out all sup...

Page 35: ...ace where you want to install it Grip the indentations for lifting at the base of the machine s sides with two people or more as shown Lift and carry the machine slowly and carefully DSA155 5 Remove all orange adhesive tapes from the machine body 6 Remove the protection cover from the cassette DSA191 7 Remove the adhesive tape from the cassette Remove the adhesive tape partway Checking the Supplie...

Page 36: ...ape the rest of the way 1 2 DSA193 8 Install the manual pocket DSA194 9 Set the User s Guide supplied with this machine to the manual pocket We recommend you keep the box so you can use it again when moving the machine USB and LAN cables are not supplied 2 Preparing for Printing 34 ...

Page 37: ...o contact with your skin wash the affected area thoroughly with soap and water When removing the ink cartridge avoid putting your hand near the place where the ink cartridge is installed If ink comes in contact with your hands wash them thoroughly with soap and water Some ink is consumed to fill the print heads when you turn on the machine for the first time Therefore the number of pages to be pri...

Page 38: ...nk cartridges 2 Open the right front cover DSA158 3 Check the orientation of each cartridge and then install them gently DSA159 Install in the following order from the left black cyan magenta and yellow 4 Push in each cartridge DSA160 5 Repeat steps 3 to 4 for all four cartridges 2 Preparing for Printing 36 ...

Page 39: ...6 Close the right front cover DSA161 Installing the Ink Cartridges 37 ...

Page 40: ... Doing so could result in fire or electric shock Touching the prongs of the power cable s plug with anything metallic constitutes a fire and electric shock hazard It is dangerous to handle the power cord plug with wet hands Doing so could result in electric shock The supplied power cord is for use with this machine only Do not use it with other appliances Doing so could result in fire or electric ...

Page 41: ...ged power cords could result in fire or electric shock Do not handle the machine while the cartridge is being filled Some ink is consumed to fill the print heads when you turn on the machine for the first time 1 Plug the power cord fully into the machine DSA162 2 Open the power cover DSA175 Plugging in the Power Cord and Turning the Power On 39 ...

Page 42: ...should be level within two degrees Make sure the power cord is not trapped under the machine 5 Press the Power key DSB151 The machine starts feeding ink into its print heads Leave the machine idle for about seven minutes until the message Ready appears Do not remove the plug from the wall outlet while the ink is being fed 2 Preparing for Printing 40 ...

Page 43: ...e the print heads are being filled This is not a malfunction and it will stop after a while When the supplying of ink is complete the power lamp changes from flashing to remaining lit Plugging in the Power Cord and Turning the Power On 41 ...

Page 44: ...the Software USB Connection Connect the machine to the computer via USB Install the driver Wired page 50 Connecting the Computer and Installing the Software Network Connection Connect the machine to the computer via an Ethernet cable Configure network settings Install the driver Wireless page 50 Connecting the Computer and Installing the Software Network Connection Connect the machine to the compu...

Page 45: ...g on the operating system you are using Connecting the Machine via USB 1 Make sure the machine is off DSB153 2 Turn on the power of the computer Quit all applications currently running If the Add New Hardware Wizard appears click Cancel and then turn the machine off 3 Open the port cover DSA184 4 Insert the USB cable s hexagonal type B plug into the port Check the shape and direction of the plug a...

Page 46: ...n above For the share settings see page 48 Sharing the Printer Installing the Printer Driver Once the machine is connected to the computer install the printer driver There are two installation methods Install the printer driver using one of these methods Quick Install for USB Install the printer driver automatically See page 45 Quick Install for USB Manual install Configure the settings of the pri...

Page 47: ...ard appears click Cancel and then turn the machine off 1 Insert the CD ROM in the CD ROM drive Quit all other applications currently running 2 Select a language for the interface and then click OK 3 Click Quick Install for USB 4 Read the entire license agreement carefully If you accept its terms click I accept the agreement and then click Next 5 Check that the power of the machine is off and then ...

Page 48: ...lit and then perform a test print To perform a test print open the properties of the printer driver and click Print Test Page under the General tab If the test page does not print properly see page 204 If Test Print Fails Installing the printer driver manually using a USB cable This section explains how to install the printer driver manually by connecting the machine to a computer using a USB cabl...

Page 49: ... accept the agreement and then click Next 5 Click Connect USB cable and then click Next 6 Check that the power of the machine is off and then click Next Installation starts Ignore the Windows security warning if it appears during installation and continue with the installation 7 Make sure that the computer and machine are properly connected and then press the Power key DSB151 8 Click Yes to specif...

Page 50: ...irewall settings see page 229 Status Monitor Does Not Open Sharing the Printer This section explains how to share the printer over a network by connecting it via USB To share the printer specify the settings for sharing it on the computer that it is connected to so that the computer acts as a print server 2 1 DSA341 1 Server 2 Client computer Setting up a server Only administrators can make this s...

Page 51: ...nd then click Control Panel Once the Control Panel window is displayed click View devices and printers 9 Right click the machine you want to share and then click Printer properties 10 Click the Sharing tab and select the Share this printer check box 11 Click OK Configure a computer connected to the network where the print server is connected as a client computer See page 68 Using as the Windows ne...

Page 52: ...creens might vary depending on the operating system you are using A wired connection and wireless LAN connection cannot be used simultaneously Connecting the Machine via Ethernet Interface Be sure to install all necessary network equipment such as hubs etc before connecting the Ethernet cable to the machine You can connect a 10BASE T or 100BASE TX cable to the machine Ethernet cables are not suppl...

Page 53: ... Check the LEDs on the Ethernet port 2 1 CHU123 1 Indicator green Lights whenever the machine is properly connected to the network 2 Indicator yellow Lights whenever the machine is sending or receiving data via the network 4 Close the port cover DSA339 Connecting the Computer and Installing the Software Network Connection 51 ...

Page 54: ... Press the Power key DSB151 2 Press the Menu key DSB253 3 Press the or Menu key to display the Host Interface menu and then press the Enter key Menu Host Interface 4 Press the or Menu key to display Network Setup and then press the Enter key Host Interface Network Setup 5 Press the or Menu key to select IPv4 Address and then press Enter key Network Setup IPv4 Address 2 Preparing for Printing 52 ...

Page 55: ...all the settings press the Escape key The specified settings are set and the initial screen reappears You can print the configuration page to confirm the specified settings For details about how to print a configuration page see page 117 Printing a Configuration Page Connecting the Machine via a Wireless LAN Interface This section explains how to connect the machine to the network via a wireless L...

Page 56: ...efore configuring the wireless LAN settings DSA343 Selecting the configuration method The configuration method depends on the access point being used Easy Setup is a function for automatically configuring the wireless LAN settings The actual name of the function may vary depending on the access point being used See the access point manual To use Easy Setup the access point must be set up with no s...

Page 57: ...he machine on DSB151 2 Press the Menu key 3 Press the or Menu key to display the Host Interface menu and then press the Enter key Menu Host Interface 4 Press the or Menu key to display Wireless LAN and then press the Enter key Host Interface Wireless LAN 5 Press the or Menu key to select Easy Setup and then press the Enter key Wireless LAN Easy Setup Connecting the Computer and Installing the Soft...

Page 58: ...complete when connection to the access point is confirmed 8 After you have made all the settings press the Escape key 9 Print the configuration page to check whether the machine has successfully connected to the access point Check that the print media is set on the cassette Press the Menu key to display List Test Print select Config Page and then press the Enter key to print the configuration page...

Page 59: ...s the or Menu key to display Wireless LAN and then press the Enter key Host Interface Wireless LAN 5 Press the or Menu key to select Easy Setup and then press the Enter key Wireless LAN Easy Setup 6 Press the or Menu key to select Display PIN and then press the Enter key Easy Setup Display PIN 7 Check the machine s PIN Connecting the Computer and Installing the Software Network Connection 57 ...

Page 60: ...ration page to check whether the machine has successfully connected to the access point Check that the print media is set on the cassette Press the Menu key to display List Test Print select Config Page and then press the Enter key to print the configuration page When the WL LAN Signal indicating the Wireless LAN signal in the configuration page is described as 0 Unavailable the machine is not con...

Page 61: ...isplay the IP Address 1 Launch the Web browser 2 In the address bar enter http machine s IP address or host name 3 Click Administrator Login DSB201 A dialog box for entering the user name and password appears 4 Enter the user name and password and then click OK If this is the first time to log in enter admin as the user name and leave the password blank 5 In the menu area click Settings 6 Click Wi...

Page 62: ...3 DSB202 1 Enter the network name of the access point 2 Select WEP 3 Enter the password for the access point and then select the Apply check box If the security method is WPA 1 2 DSB203 1 Enter the network name of the access point 2 Select WPA 2 Preparing for Printing 60 ...

Page 63: ...thentication method is WPA or WPA2 1 2 3 4 DSB204 1 Select WPA or WPA2 2 Enter the user name for Extensible Authentication Protocol EAP 3 Select the EAP authentication type 4 Enter the password for Protected Extensible Authentication Protocol PEAP and then select the Apply check box You can configure this setting if EAP Type is set to PEAP Connecting the Computer and Installing the Software Networ...

Page 64: ...4 Press the or Menu key to display Security Method and then press the Enter key 5 Configure the wireless LAN settings Installing the Printer Driver Once the machine is connected to the computer install the printer driver There are two installation methods Install the printer driver using one of these methods Quick Install for Network Install the printer driver automatically See page 62 Quick Insta...

Page 65: ...whether or not to open the Status Monitor automatically and then click Next 11 Click Finish When the dialog box asking whether you want to restart now appears select Yes restart now and then click Finish The printer driver is now installed The installer launch automatically as Auto Run programs when you insert the CD ROM Auto Run might not work automatically with certain OS settings If this is the...

Page 66: ...nter as a network printer via the print server Using this Printer as the Windows Printing Port DSA346 Using as a Network Printer This printer can be used as the Windows network printer See page 68 Using as the Windows network printer DSA347 Using the standard TCP IP port This section explains how to install the printer driver TCP IP and set up the Standard TCP IP Port 2 Preparing for Printing 64 ...

Page 67: ...his example procedure Select a port or specify a new port is selected 6 Select Specify a new port and click Next 7 Click Standard TCP IP and then click Next 8 Click Next 9 Enter the printer name or machine s IP address in the Printer Name or IP Address box and then click Next 10 Click Finish 11 If necessary configure the default printer 12 If necessary configure the setting for sharing the printer...

Page 68: ...nd then follow the wizard s instructions To search for a printer by its IP address select Search for printers by specified IP Address and then follow the wizard s instructions If you do not search for a printer select Select a port or specify a new port In this example procedure Select a port or specify a new port is selected 6 Select Specify a new port and click Next 7 Click LPR Port and then cli...

Page 69: ...and printers 2 Click Add a printer For Windows 10 Go to step 4 3 Click Add a network wireless or Bluetooth printer 4 Click The printer that I want isn t listed 5 In the Select a shared printer by name box enter http machine s IP address printer or ipp as the printer s address and then click Next 6 Click Have Disk 7 Insert the CD ROM in the CD ROM drive If the AutoPlay dialog box appears click Clos...

Page 70: ...Click Connect to a printer port or LAN and then click Next To search for printers automatically select Search for printers automatically and then follow the wizard s instructions To search for a printer by its IP address select Search for printers by specified IP Address and then follow the wizard s instructions If you do not search for a printer select Select a port or specify a new port In this ...

Page 71: ...y warning may appear during installation ignore it and continue with the installation A message appears if there is a newer version of the printer driver already installed If this is the case you cannot install the printer driver using Auto Run See page 223 If a Message Appears during Installation If the Windows network printer settings are not configured correctly installation will fail In this c...

Page 72: ...ntact your dealer Do not use the optional finisher while using the multi tray and the sleeve attachment because using it may cause a failure Do not heat the multi tray table or the fabric placed on the multi tray table with the optional finisher Doing so may deform or damage the table As the A4 standard tray and A5 tray becomes hot when continuously used on the optional finisher give an interval o...

Page 73: ...atio of 50 or less the machine cannot print on quick drying and dry fabrics Printable area Printable and unprintable areas a b c c CHU027 a Front of the Cassette b Printable Area c Windows 3 mm 0 12 inches Mac 3 mm 0 12 inches The printing ranges of each cassette are as follows A4 standard tray 291 204 mm 11 5 8 0 inches A5 tray 204 142 mm 8 0 5 6 inches Multi tray 291 204 mm 11 5 8 0 inches Sleev...

Page 74: ...If the cassette is mistakenly removed before turning the power on turn the power off once and then turn the power on again 2 Check that the cassette stand comes to the front If the cassette stand does not come to the front press the Tray key and move the cassette to the front 3 Lift the cassette slightly pull it to the front to remove it 4 Press the unlock button and lift the cover DSA348 5 Put ma...

Page 75: ... tote bag or natural cotton tote bag in the A4 standard tray the cassette might not have enough space for the tote bag If it is difficult to load the tote bag in the A4 standard tray use the A5 tray for the tote bag When you print on a natural cotton tote bag or a T shirt other than a Heavyweight T shirt the ink may bleed through the fabric and stain other parts You can prevent this staining by in...

Page 76: ...ng that no wrinkles or slack remains on the print side close the cover As you close the cover smooth away wrinkles with your hand Check that the fabric is not protruding from the cassette When using the optional finisher smooth wrinkles and flatten fibers after loading the fabric in the cassette DSA014 After closing the cover make sure that the fabric is loaded so its surface is parallel to the co...

Page 77: ...t your own risk If you carry out printing with the edges of the fabric still outside the table the fabric or machine might be damaged After fixing the fabric make sure that it fits within the width of the cassette When setting the fabric in the multi tray set it in the center of the table Otherwise the table may tilt and the height of the table may not be correctly detected which could deteriorate...

Page 78: ...ssette slightly pull it to the front to remove it 4 Move the detection lever located on the underside of the multi tray in the direction shown in the figure DSA349 5 Adjust the height of the multi tray table Turn the 4 knobs counterclockwise on the underside of the multi tray to release the lock and then adjust the height of the table After adjusting it turn the 4 knobs clockwise to lock it in pos...

Page 79: ...of the multi tray you may not be able to set the sleeve attachment correctly on the cassette stand Tuck the protruding fabric under the front side and the side of the sleeve attachment If you only tuck the protruding fabric under the front side a height detection error may occur or the table may be damaged because of the thickness of the fabric 1 Press the Power key Remove the cassette after turni...

Page 80: ...able After adjusting it turn the 4 knobs clockwise to lock it in position DSA350 DSA353 6 Load the sleeve attachment on the multi tray Load on at the back side of the table as shown in the figure Set the sleeve attachment tightly to the back of the multi tray Detach the frame for pressing sleeves in advance DSA354 7 Load the sleeves on the sleeve attachment The image will be printed in the directi...

Page 81: ...nt and then tuck the protruding fabric under the table Load it so that no folds or wrinkles remain at the edges of the frame for pressing sleeves DSA356 Make sure to push down the frame so that it is placed below the surface of the fabric Loading Fabrics 79 ...

Page 82: ...2 Preparing for Printing 80 ...

Page 83: ...running a Windows operating system or Microsoft NET Framework 4 5 or later devices running a Mac OS X iMac MacBook Mac mini etc Supported operating system Windows 7 8 1 10 32 bit 64 bit Mac OS X 10 10 x or later Supported display resolutions 1280 800 or higher We cannot guarantee that Design Software operates properly if it is installed on an unsupported operating system even though it could be in...

Page 84: ...ftware in the Applications folder of the Finder Exiting Windows When using a computer click in the top right corner of the application screen If the application screen is in full screen mode press the F4 key while pressing the Alt key on the keyboard When using a tablet flick the tablet screen from the left edge to the center with your finger and tap on the top right corner of RICOH Design Softwar...

Page 85: ...size to be used and the printing direction in the Design Software page 87 Selecting the Cassette Size and Direction 5 Select the image to print and then fetch it in the Design Software It is also possible to shoot an image in your tablet or smart phone using the camera on the spot page 88 Selecting the Image to Print 6 Edit the image using the Design Software and lay it out page 90 Configuring the...

Page 86: ...smooth fabric before printing be sure the fabric is completely dry before printing on it Do not use an atomizer to smooth thick fabric because thick fabric is difficult to dry When using an atomizer to smooth thick fabric be sure the fabric is completely dried In high temperature environments fabric might absorb moisture and stretch after smoothed Print immediately after loading the fabric Remove ...

Page 87: ...details of the procedure see page 72 Loading a Fabric in the Standard Tray The image will be printed in the direction from the front side to the back side of the cassette Load the fabric so that it does not protrude from the cassette Loading a T shirt in the Cassette 85 ...

Page 88: ... you can use all functions of the application for example adding frames and characters to the image In this example procedure Easy Designer operations are explained For details about the functions of the Design Software see the Design Software Help 1 Launch the Design Software 2 Click Easy Designer DSB295 3 Select the type and thickness of the fabric and then click Select Tray The thickness option...

Page 89: ...f the image 1 Select the cassette size and direction of the image and then click Prepare Garment DSB019 2 Prepare the cassette in which the T shirt has been loaded For the loading method of a T shirt see page 85 Loading a T shirt in the Cassette Selecting the Cassette Size and Direction 87 ...

Page 90: ...your computer tablet or smart phone on the spot Windows 1 Click Select Image DSB051 2 Click Take a photo to shoot an image using the camera built in a computer or tablet or click Import from Smart Device via USB or Import from Smart Device via Network to feed an image from your smart phone DSB017 Mac 1 Click Select Image DSB051 3 Printing on T shirts 88 ...

Page 91: ...t from Smart Device via USB for Windows only or Import from Smart Device via Network connect the smart phone to the computer or tablet by following the instructions on the screen and then feed the image from the smart phone Applicable smartphones include Android 4 1 or later and iOS 7 0 or later When the quality of images shot using a computer or tablet is not good we recommend shooting using a sm...

Page 92: ...matic correction Enabling this function allows automatic gamma correction to be conducted Edge blur Enabling this function makes the outline of the image blurry Brightness Adjust the brightness of the image by dragging the slider left and right Contrast Adjust the contrast light and shade of the image by dragging the slider left and right Image position You can move images freely by dragging the i...

Page 93: ...3 Click Print DSB022 Configuring the Layout Settings 91 ...

Page 94: ...h as thinner or ethanol 2 Dry the remaining ink using the optional finisher or an iron Stains might remain on the cassette which can still be used however When using the optional finisher use it in dry mode When ironing lay down a sheet of paper on the surface of the cassette and apply the iron to the paper After drying the ink rub the surface of the cassette with a cloth to check whether or not t...

Page 95: ...Once the machine receives the data correctly the Start key on the machine lights up blue 3 Make sure that the Start key lights up blue and then press the Start key DSB003 After the cassette is loaded into the machine and the height of the table is automatically adjusted printing starts Printing 93 ...

Page 96: ...cover horizontally as illustrated in the figure and then remove it with the A4 standard tray or A5 tray This prevents you from coming into contact with the printing surface Make sure the protection cover is correctly positioned horizontally DSA064 5 Finish the Design Software By clicking Print One More you can configure the layout settings again for the image loaded Clicking Back to TOP discards t...

Page 97: ...other part If you touch the print surface before the ink fixes the ink might blot on the fabric When using the A4 standard tray or A5 tray 1 Press the unlock button and lift the cover DSA357 2 Pull out the tucked edges of the fabric Be careful not to touch the printed side DSA342 Removing the T shirt from the Cassette 95 ...

Page 98: ...e shoulders and remove it from the cassette DSA344 When using the multi tray 1 Remove the tape used to fix the T shirt DSA574 2 Hold the T shirt by the shoulders and remove it from the cassette DSA575 3 Printing on T shirts 96 ...

Page 99: ...fabric Do not heat the multi tray table or the fabric placed on the multi tray table with the optional finisher Doing so may deform or damage the table As the A4 standard tray and A5 tray becomes hot when continuously used on the optional finisher give an interval of five minutes or longer to set them after they are pulled out For reference in the case of a commercially available heat press ink wa...

Page 100: ...m without rubbing the printed areas After that spin them dry for about 1 minute in a washing machine smooth wrinkles and then hang them to dry DSA541 Do not rub the printed surfaces Doing so may cause discoloration due to friction DSA542 When washing T shirts and other garments in a washing machine turn them inside out so the printed side is inside and put them in a laundry net After washing them ...

Page 101: ... so may cause the tote bag to lose its shape or cause its colors to fade When washing tote bags by hand dissolve some neutral detergent in lukewarm water of about 30 F approx 86 F and wash them without rubbing their printed areas After washing a tote bag shake it out to remove as much water as possible Then flatten it to remove wrinkles and dry it in the shade Handling Printed Goods 99 ...

Page 102: ...n the T shirt using the following steps 1 Put the protective cover of the cassette on the T shirt and mark out the A4 size area using the marker DSA434 2 Mark the position where you want to print the one point picture using the marker DSA435 3 Load the T shirt into the cassette DSA436 3 Printing on T shirts 100 ...

Page 103: ...e shot image DSA362 5 Perform specified on page 88 Selecting the Image to Print described in this chapter and fetch the picture to be printed as an unstitched ornament in the Design Software DSA438 6 Perform as specified on page 90 Configuring the Layout Settings described in this chapter and place the unstitched ornament picture in the position marked in Step 2 DSB025 7 Perform as specified page ...

Page 104: ...3 Printing on T shirts 102 ...

Page 105: ...rators can set this Log on as a member of the Administrators group 1 From the Start menu click Devices and Printers For Windows 10 Right click the Start button and then click Control Panel Once the Control Panel window is displayed click View devices and printers 2 Right click the machine icon and then click Printer properties 3 Click the Accessories tab 4 Click Adjust Color Density 5 Adjust the c...

Page 106: ...nge the resolution from Windows Photo Viewer click Options and then select the print quality from Printer Properties 1 Load on the cassette stand the cassette in which the fabric has been loaded How to load the fabric depends on the fabric type See page 72 Loading Fabrics 2 Click Print from Print on the menu 3 Select the machine from the Select Printer and then click Preferences 4 Click the One Cl...

Page 107: ...n the setting contents of the printer driver may be automatically changed Displaying the Printing Settings 1 From the Start menu click Devices and Printers For Windows 10 Right click the Start button and then click Control Panel Once the Control Panel window is displayed click View devices and printers 2 Right click the machine icon and then click Printing Preferences Printing 105 ...

Page 108: ...displayed on the Status Monitor 1 Check that printing and the Status Monitor have started 2 Click Stop Printing It will take a few moments for printing to stop For details about Status Monitor and how to open the Status Monitor see page 151 Using the Status Monitor Canceling Printing Using the Stop Key Follow the procedure below to cancel a print job that was already sent to the machine The Stop k...

Page 109: ...rint jobs waiting they will be printed after the current print job is deleted It takes time to cancel the print job Canceling Printing from the Taskbar Follow the procedure below to cancel a print job in the printer queue 1 Double click the machine icon on the taskbar 2 Select the print job you want to cancel and then click Cancel on the Document menu Canceling Printing 107 ...

Page 110: ...4 Printing via the Printer Driver 108 ...

Page 111: ...many sheets have been printed Item Show Counter Print See page 114 Using the Counter Menu List Test Print You can check the machine s present settings and operational status Item Config Page Color Demo Page Error Log See page 117 Using the List Test Print Menu Maintenance You can adjust the print quality Item Nozzle Check Head cleaning Head flushing Head Position Registration 109 ...

Page 112: ...em settings Item Energy Saver E Saver Timer Default 5 minutes Notify by Email Default Off Unit of Measure mainly Europe Asia and China Default mm mainly North America Default inch Uni direct Prt Default Auto Detect Img Recov Error Default Display Ink C U Space See page 141 Using the System Menu Host Interface You can configure settings related to connection and communication 5 Machine Setup Menus ...

Page 113: ... 0 0 0 0 IPv4 Gatewy Ad Default 0 0 0 0 Network Setup IPv6 DDNS Default On IPv6 DNS Default DHCPv6 Default Off IPv6 Statlss Ad Default On IPv6 Address IPv6 Gatewy Ad Default Active Protocol Default Active IPsec Default Off MAC Address Ethernet Speed Default Auto Select Prmt SNMPv3 Com Default Ciphertext Pmt SSL TLS Com Default Active Restore Default Making Machine Settings Using the Control Panel ...

Page 114: ...SB Speed Default Auto Port Setting Default Off See page 144 Using the Host Interface Menu Language You can select which language the menu is displayed in Item English German French Italian Dutch Danish Swedish Norwegian Spanish Finnish Portuguese Czech Polish Hungarian 5 Machine Setup Menus 112 ...

Page 115: ... English See page 150 Using the Language Menu You can prevent users other than the administrator from changing the machine s settings For details see page 181 Restricting Machine Functions Making Machine Settings Using the Control Panel 113 ...

Page 116: ...the printer driver s Black and White setting Coverage Count Indicates the total amount of ink used for the color options below Full Color Coverage Black Coverage Coverage 0 Indicates a print coverage ratio between 0 and 5 Coverage 5 Indicates a print coverage ratio between 5 and 20 Coverage 20 Indicates a print coverage ratio of 20 and higher About coverage counter Coverage means a coverage ratio ...

Page 117: ...The counter numbers you can check from the Counter menu on the display may differ from the counter numbers that appear on the system configuration page For details see page 116 Differences Between the Counter and the Total Counter As the machine prints one sheet the counter value is incremented by 1 When you set Select Print Quality to Vivid in the printer driver or Garment Type to Thick Garment t...

Page 118: ... the Enter key Counter Print 5 Press the Enter key Color 00001234 Press to print 6 Press the Start key The counter numbers will be printed Differences Between the Counter and the Total Counter The counter numbers you can check from the Counter menu on the display may differ from the total counter numbers that appear on the system configuration page The values the total counter displays include the...

Page 119: ...can print error logs Printing a Configuration Page 1 Load the print media in the cassette 2 Press the Menu key DSB253 3 Press the or Menu key to display List Test Print and then press the Enter key Menu List Test Print 4 Press the or Menu key to display Config Page and then press the Enter key List Test Print Config Page 5 Press the Start key The configuration page is printed 6 Set another print m...

Page 120: ...t Interface menu are printed in this area Language The selected language in the Language menu is printed in this area Under System Version the version of the machine s firmware is displayed You can check over the Internet whether you need to update the firmware by comparing its version with that of the latest version You can also check the firmware version by opening the Printing Preferences dialo...

Page 121: ...ion You can resolve problems such as lines that are printed vertically misaligned or blurred colors Registration Adjust the print start position of the fabric Date Time You can specify the date and time Key Repeat The key repeat function allows you to specify setting values in units of ten or scroll the display quickly by pressing and holding down the or Menu key Holding down the Adjust Height or ...

Page 122: ...ments clean automatically Clean the interior if you do not use the machine for a long time Nozzle Check Follow the procedure below to check whether the print head nozzles are clogged up or not by printing a nozzle check test pattern 1 Load the print media in the cassette 2 Press the Menu key 3 Press the or Menu key to display Maintenance and then press the Enter key Menu Maintenance 4 Press the or...

Page 123: ...nt head is clogged by referring to the following illustration Normal CFT168 When print heads are clogged CFT169 If the print head is clogged perform Head Cleaning See page 121 Head cleaning If the problem persists perform Head Flushing See page 123 Head flushing Head cleaning Follow the procedure below to perform a normal print head cleaning Perform a head cleaning when a particular color cannot b...

Page 124: ...u Maintenance 3 Press the or Menu key to display Head cleaning and then press the Enter key Maintenance Head cleaning 4 Press the or Menu key to select a color and then press the Enter key Head cleaning All Heads To clean all the print heads select All Heads To clean the print head for cyan and black select Head 1 To clean the print head for yellow and magenta select Head 2 5 Press the Enter key P...

Page 125: ...When the ink cartridge is empty replace it instead of performing a print head cleaning After an ink cartridge is replaced a print head cleaning will be automatically performed Do not turn the machine off during print head cleaning If the machine is turned off during print head cleaning start again from the beginning 1 Press the Menu key 2 Press the or Menu key to display Maintenance and then press...

Page 126: ...lly misaligned or printed colors are blurred To check adjustment values print test patterns applying Thick Standard T shirt Fine T shirt Speed T shirt Vivid settings If there are several lines in the test pattern check adjustment values for each line and adjust the print head positions If the adjustment value is set to 0 adjustment is not necessary Adjust all lines so their adjustment values indic...

Page 127: ...re that is faintest closest to white Alternatively select the square whose internal lines overlap to form a single color CHU017 2 4 3 1 0 2 4 3 1 0 Combined two color lines form squares and depending on line overlapping white spaces between the lines are painted and look darker Sometimes the colors of the lines are identical For this illustration the adjustment value is 2 Checking adjustment value...

Page 128: ...ill cannot determine the adjustment value locate the square that is between adjacent squares whose lines form symmetry Adjacent squares can be one or two places either side at positions 1 or 2 This illustration indicates an adjustment value that is set to 1 CHU019 1 2 3 0 1 1 3 2 0 1 2 4 3 5 1 0 1 2 3 9 Press the or Menu key to display Adjustment and then press the Enter key Head Position Adjustme...

Page 129: ...on of the fabric 1 Load the print media in the cassette Align the print media with the corners of the table 2 Press the Menu key 3 Press the or Menu key to display Maintenance and then press the Enter key Menu Maintenance 4 Press the or Menu key to display Registration and then press the Enter key Maintenance Registration 5 Press the or Menu key to display Pr Test Pattern and then press the Enter ...

Page 130: ...d up to light When the difference is one calibration mark in the direction the optimal adjustment value for the Read Direction is 1 0 ZKKX021J 9 Fold the test pattern sheet in half widthwise and then check the adjustment value for the Feed Direction Adjustment values are in 0 1 increments 10 Press the or Menu key to display Adjustment and then press the Enter key Registration Adjustment 5 Machine ...

Page 131: ... Use the following procedure to specify the date time and time zone Date setting 1 Press the Menu key 2 Press the or Menu key to display Maintenance and then press the Enter key Menu Maintenance 3 Press the or Menu key to display Date Time and then press the Enter key Maintenance Date Time 4 Press the or Menu key to display Date Setting and then press the Enter key Date Time Date Setting 5 Press t...

Page 132: ... the or Menu key to display Time Setting and then press the Enter key Date Time Time Setting 5 Press the or Menu key to set the time and then press the Enter key mainly Europe Asia and China Time Setting 10 31 25 mainly North America Time Setting 10 31 25 AM To specify the time zone right after this step go to Step 4 in Time Zone Setting See page 130 Time zone setting 6 Press the Escape key Time z...

Page 133: ...e operations are completed Print a Nozzle Check test pattern to check whether the print head nozzles are clogged Do not open the cover while the machine is operating and keep your hands or fingers clear of the machine Doing so might cause your hands or fingers to get trapped in the machine potentially causing injury After moving the print head and turning the power off be sure to turn the power ba...

Page 134: ... Enter key Maintenance Move Print Heads 5 Open the top cover 6 Remove stuck foreign objects Remove the foreign objects carefully 7 Check that there are no foreign objects and then close the top cover The machine turns off and on automatically and then it returns to the usual condition 8 Press the Menu key 9 Press the or Menu key to display Maintenance and then press the Enter key Menu Maintenance ...

Page 135: ...lt or ink tubes when cleaning the Maintenance Unit Also take care not to have your sleeves caught with cables or ink tubes The cleaning cloth cannot be used to clean the Maintenance Unit Use the cleaning stick to clean it If you have not cleaned the print head nozzles proceed to clean them When cleaning the Maintenance Unit be careful not to drop the cleaning stick into the machine 1 Press the Men...

Page 136: ...s displayed open the top cover The Maintenance Unit will move to a position where you can clean it 6 Wipe off any dirt in the area shown in the figure with the cleaning stick moistened with the cleaning liquid For the top part of the cap shown in red in the figure wipe it gently DSA198 1 2 3 1 Wiper back and front 2 Lever 3 Cap side part top part and inner part DSA200 5 Machine Setup Menus 134 ...

Page 137: ...99 1 Top part 2 Side part 3 Inner part Wipe the side part top part and inner part of the cap until all the solidified ink is removed DSA107 1 2 3 1 2 3 1 Top part 2 Inner part 3 Side part Using the Maintenance Menu 135 ...

Page 138: ...aning of the print head nozzles is automatically performed Your fingers may be trapped and injured inside the machine You cannot reuse the absorbent After using it be sure to dispose it properly If you have not cleaned the maintenance unit proceed to clean it 1 Attach the two absorbents to the cleaning tool and then use the dropper to moisten the absorbent with the cleaning liquid Use the dropper ...

Page 139: ...s displayed attach the cleaning tool to the cassette stand Push the cleaning tool to the back until it clicks DSA104 8 Press the Start key Cleaning of the print head nozzles will start automatically It takes 10 to 15 minutes 9 When Remove Maint Kit Press Start key is displayed detach the cleaning tool and then press the Start key This machine will return to the usual condition Clean Internals The ...

Page 140: ...ngle use Even if the liquid remains inside do not use the cartridge When reusing the cleaning cartridge cleaning may not be completed If the Maintenance Unit is not cleaned and automatic print head maintenance is not performed cleaning of the interior may fail When the Maintenance Unit is not cleaned and automatic print head maintenance is not performed carry out this maintenance before cleaning t...

Page 141: ...leaning cartridge from the box 7 Open the right front cover 8 Take out the ink cartridges While taking out the cartridges be sure to hold the machine firmly so that it does not move DSA363 9 Check the cartridges orientation and then install them carefully DSA364 10 Close the right front cover 11 Press the or Menu key to display Execute and then press the Enter key Clean Internal Execute Using the ...

Page 142: ...nternal raise the room temperature to 10 C approx 50 F or higher and then clean the interior again from the beginning When Right Front Cover is open Close Right Front Cover appears close the right front cover and then clean the interior again When SC 28000 Power Off On Call Service if error reoccurs appears without Maintenance failed being displayed replace it with a new ink cartridge and clean th...

Page 143: ...u can specify between 5 and 60 minutes as the idle time before switching to the Energy Saver mode 5 minutes 15 minutes 30 minutes 45 minutes 60 minutes Default 5 minutes Notify by Email You can specify whether or not to send notification that a printer error has occurred to a particular e mail address Use the Web browser to specify e mail address to send notification See page 159 Notifying the Mac...

Page 144: ...erration or blurring occurs select Always Auto Detect Always Default Auto Detect Img Recov Error You can specify whether or not Page Recovery Error is reported Display Do not Display Default Display Ink C U Space You can check the remaining capacity of the ink collector unit Changing the System Menu The following procedure is an example of setting the Energy Saver mode 1 Press the Menu key 2 Press...

Page 145: ...6 Press the Enter key 7 Press the Escape key Using the System Menu 143 ...

Page 146: ...ile data transfer is in progress If this happens the print job will be interrupted by a new job from another interface You can specify a timeout between 10 and 60 seconds 10 seconds 15 seconds 20 seconds 25 seconds 60 seconds Default 15 seconds Network Setup You can make network related settings Machine Name Displays the machine s name Host Name Displays the machine s host name Domain Name Display...

Page 147: ...tion about the network configuration Default 0 0 0 0 IPv4 Gatewy Ad You can specify the IPv4 gateway address When DHCP is set to on the gateway address cannot be changed To change it set DHCP to off Contact your network administrator for information about the network configuration Default 0 0 0 0 IPv6 DDNS Specify the setting to update the host or domain name On Off Default On IPv6 DNS Specify the...

Page 148: ...otocol by setting the IPv4 IPv6 HTTP IPv4 HTTP IPv6 and Web protocols to Active or Not Active Active Not Active Default Active IPsec Specify the machine s IPsec function Active Not Active On Off Default Off MAC Address Displays the machine s MAC address physical address Ethernet Speed Set the access speed for networks Select a speed that matches your network environment Auto Select should usually ...

Page 149: ...D You can display or specify an SSID Security Method You can specify the encryption of the wireless LAN Default Not Active Easy Setup Select Easy Setup to configure the wireless LAN settings automatically Select either PBC Method or PIN Method that is correct to network connection via the access points you can use MAC Address You can display the wireless LAN s MAC address physical address USB Sett...

Page 150: ... and then press the Enter key I O Timeout 20 seconds 5 Press the Escape key Precautions to Take When Using in a Network Using DHCP You can register the host name to a DNS server In the Web Image Monitor menu you can enable or disable Notify Host Name to DHCP Server For details see page 155 Changing the Machine Settings The DHCP Relay Agent is not supported Supported DHCP server operating systems a...

Page 151: ... When there are multiple DHCP servers make the same configuration for all This printer uses information from the DHCP server that responds first Using the Host Interface Menu 149 ...

Page 152: ...y 2 Press the key once and then press the Enter key Menu Language 3 Press the or Menu key to select the language and then press the Enter key Language English On the display the names of the available languages appear in English The message Power Off On to Change Setting appears 4 Turn the machine off and then turn it on again 5 Machine Setup Menus 150 ...

Page 153: ...ck the Maintenance tab 3 Click Status Monitor Settings 4 From the list in the Status Monitor display settings area select a method for launching the Status Monitor 5 Press OK two times For details about Status Monitor Settings see the printer driver Help You can cancel printing from the Status Monitor See page 106 Canceling Printing from the Status Monitor To check the amount of remaining ink see ...

Page 154: ... Explorer 6 0 or higher Firefox 2 0 or higher Mac OS Safari 2 0 or higher Firefox 2 0 or higher If the previous versions of the Web browser above are used or JavaScript and cookies are not enabled with the Web browser used display and operation problems may occur Non recommended Web browsers might not display certain screen elements correctly If you are using a proxy server change the Web browser ...

Page 155: ...te interval on the Status tab s work area Information for other menus and tabs are not automatically updated so click Refresh to update Default 10 seconds 5 Header area You can check the version of the machine s firmware by clicking Check whether you need to update the firmware by comparing its version with that of the latest firmware via the Internet You can change the machine settings by clickin...

Page 156: ...and Counter tab are displayed Details of the tab menu are displayed on the work area 2 Settings Make system settings for the machine interface settings and security 3 Maintenance Click to perform printer maintenance Logging in Using Web Image Monitor To change the machine settings log in to the machine as the administrator 1 Launch the Web browser 2 In the address bar enter http machine s IP addre...

Page 157: ...Help Source File Date Time page You can specify Set Date Set Time SNTP Server Address SNTP Polling Interval Time Zone and Daylight saving time settings Email page For details about the items and descriptions see page 159 Notifying the Machine Status by E mail ROM Update page You can check the ROM firmware version and update the firmware as necessary Download the latest update from the manufacturer...

Page 158: ...n specify whether to enable or disable IPv4 Ethernet Wireless LAN You can specify Host Name DHCP Notify Host Name to DHCP Server Domain Name Use Domain Name IPv4 Address Subnet Mask and AutoIP Details You can specify Default Gateway Address DNS Server1 DNS Server2 DNS Protocol Priority LPR 515 DIPRINT 9100 IPP 80 631 WSD Device WSD Device Port Number WSD Printer WSD Printer Port Number WSD Printer...

Page 159: ...v3 Setting You can specify SNMPv3 Function SNMPv3 Trap Communication and Permit SNMPv3 Communication Permit SNMPv3 Communication You can configure up to five SNMPv3 trap destinations Account User You can specify Account Name User Authentication Password User Authentication Password re enter User Encryption Password User Encryption Password re enter User and Access Type User Account Administrator Y...

Page 160: ...L TLS Communication Site Certificate page Imported Site Certificate You can select Delete or Update to Trustworthy Certificate for an imported site certificate Site Certificate to Import Import the site certificate according to the displayed instructions Device Certificate page You can select Create Request Install Install intermediate Certificate Delete Cancel Request and Delete intermediate Cert...

Page 161: ...arning message might appear when you receive e mail To stop this warning message appearing see your e mail application s Help for details about registering trusted senders To receive reports of the machine s status by e mail set Notify by Email to On in the System menu and then specify an e mail address and other required settings using Web Image Monitor The Auto Email Notification setting can be ...

Page 162: ...Enter the administrator s e mail address using up to 127 characters Default Blank Email Body Enter messages using up to 255 characters Default Blank SMTP You can specify the SMTP server name and SMTP Port No By specifying the SMTP authentication setting you can send e mails to destinations where the e mail server carries out SMTP authentication By specifying the SMTP authentication setting you can...

Page 163: ...ng you can send e mails to destinations where the e mail server carries out SMTP authentication By using POP before SMTP you can log on to an SMTP server supporting POP before SMTP You can specify whether to use POP before SMTP and specify the POP server name POP port number POP user name and POP password POP before SMTP You can specify whether to enable or disable this function Default Inactive P...

Page 164: ... name using up to 127 characters Default Blank Email Reception Port POP3 Reception Port No Default 110 Auto Email Notification Error Notification by Email Group 1 3 Groups to Notify Group Name Enter a group name using up to 19 characters Default Blank Email Language You can select the language used for e mail Default English Subject Enter a subject using up to 31 characters Default Blank Message E...

Page 165: ...ed Auto Email Notification Counter Notification Group Groups to Notify Email Language You can select the language used for e mail Default English Subject Enter a subject using up to 31 characters Default Blank Notify Notify 1 5 Enter up to 19 characters for Name and up to 127 characters for Email Address Default Blank Notification Item Total Pages Printed Default Not selected Auto Email Notificati...

Page 166: ...0 Replace Ink Collector Unit Notify when error Default Occurs Notify within Default 0 minute s Prepare new Ink Collector Unit Notify when error Default Occurs Remaining Default 10 Garment Misfeed Notify when error Default Occurs Notify within Default 0 minute s Size Mismatch Notify when error Default Occurs Notify within Default 0 minute s 6 Monitoring and Configuring the Machine 164 ...

Page 167: ... Default 0 minute s Auto Email Notification Counter Notification Total Pages Printed Method to Notify Default Number of Pages Interval Default 100 Per Page Date to Notify Default 1 About the Web Image Monitor Help You can view help on the things you can do through Web Image Monitor When you can access the Internet 1 Launch the Web browser 2 In the address bar enter http machine s IP address or hos...

Page 168: ...access the Internet 1 Insert the CD ROM into the CD ROM drive 2 Click Browse This Disk 3 Double click the WIMHELP folder 4 Copy the language folder and save it on your computer 5 Open the language folder that you saved 6 Open the index html 6 Monitoring and Configuring the Machine 166 ...

Page 169: ...munity name is public Using this community name you can obtain MIB data Supporting MIB SNMPv1 v2c SNMPv3 MIB II PrinterMIB HostResourceMIB RicohPrivateMIB PrinterPortMonitorMIB IP Forwarding Table MIB SNMPv3 SNMPv2 MIB SNMP FRAMEWORK MIB SNMP MPD MIB SNMP TARGET MIB SNMP NOTIFICATION MIB SNMP USER BASED SM MIB SNMP VIEW BASED AMC MIB SNMP COMMUNITY MIB SNMP 167 ...

Page 170: ...6 Monitoring and Configuring the Machine 168 ...

Page 171: ...h System Requirements for Macintosh The machine is compatible with Mac OS X 10 8 and later versions The operating environment for the printer driver depends on the application in use OS X Server is not supported You can only use a network printer via a TCP IP connection You cannot use AppleTalk 169 ...

Page 172: ...ine s settings using a web browser See page 152 Using Web Image Monitor Checking the number of printed pages See page 114 Using the Counter Menu Adjusting the print quality See page 119 Using the Maintenance Menu Specifying system settings See page 141 Using the System Menu Selecting the display language See page 150 Using the Language Menu Restricting machine functions See page 181 Restricting Ma...

Page 173: ...rt Cassette does not operate normally See page 209 The Cassette Does Not Operate Correctly Print results are not satisfactory See page 216 Print Results Are Not Satisfactory Error status messages on the display See page 224 Error Status Messages on the Display Software on the CD ROM See page 239 Software on the CD ROM Instructions Applicable to Both Macintosh and Windows Computers 171 ...

Page 174: ...rt the CD ROM in the CD ROM drive 2 Double click the macOS folder 3 Double click the RPCS_R folder 4 Double click the product name pkg icon 5 Click Continue three times 6 Click Agree 7 Select the install location and then click Continue 8 Click Install To select where to install the file click Change Install Location 9 Enter the administrator s user name and password and then click Install Softwar...

Page 175: ...rs 2 Click 3 Click Default and then select the printer Make sure Kind is set to Bonjour 4 Make sure the product name appears in the Name field and then click Add The name of the added printer appears in Printers Scanners 5 Click Adding the Printer through a Network Connection via the Printers Scanners Preferences Pane Connect the machine to the network in advance and turn it on Specify the machine...

Page 176: ...7 Select the name of the printer you want to use in the list click OK and then click Add The IP address of the added printer appears in Printers Scanners 8 Click 7 Using the Machine with a Macintosh 174 ...

Page 177: ...ck System Preferences and then click the Printers Scanners 2 Select the printer you want to use and then click Options Supplies If you want to use a network printer select the IP address or the host name of the printer 3 Click Utility and Open Printer Utility If Maintenance Utility is displayed bidirectional communication is available For details about the Maintenance Utility see the printer drive...

Page 178: ...lect the printer according to its IP address From the menu where application names such as Preview are displayed you can select items such as Printer Features If necessary change the settings of each item 5 Select Set Default Options from the Administration drop down list in the displayed screen 6 Specify the settings for Media Size Print Mode and Color Mode in the General screen 7 Specify the set...

Page 179: ...ing contents of the printer driver may be automatically changed For details on how to handle the cassette see page 22 Loading and Removing the Cassette For usable fabric types and precautions see page 70 Fabric Printing with a Macintosh 177 ...

Page 180: ...the print command the print job queue window opens and the print job is queued Using the print job queue window you can cancel print jobs See page 178 Canceling a Print Job from the Print Job Queue Window Canceling a Print Job from the Print Job Queue Window You can delete a print job before during and after its being sent from the computer to the printer 1 Check that the print job queue window op...

Page 181: ...Apple menu click System Preferences and then click the Printers Scanners 2 Select the printer you want to use and then click Open Print Queue If you want to use a network printer select the IP address or the host name of the printer 3 On the Help menu click the help showing your printer s name Opening Help on a Macintosh 179 ...

Page 182: ...7 Using the Machine with a Macintosh 180 ...

Page 183: ...e Stop key to cancel print jobs Pressing the Power key to turn the machine off Locking the Keys Use this procedure to lock the control panel keys 1 Simultaneously press and hold down the Menu Escape and Enter keys for 3 seconds and then Enter key two times If you press a locked key Panel Locked Cannot use appears If an error occurs while the keys are locked certain keys are automatically unlocked ...

Page 184: ...or the cartridge replacement indicators Checking the remaining ink level on the display You can check the remaining ink level by looking at the icon that appears above the cartridge replacement indicator K C M and Y indicate black cyan magenta and yellow respectively CHU012 If the ink will soon run out the message Low Ink appears on the display Make sure you have a new ink cartridge for the color ...

Page 185: ...atus Monitor Settings on the Maintenance tab and then select the Notify cartridge replacement check box Be sure to insert the ink cartridges correctly If you insert them incorrectly Status Monitor might not be able to detect the amount of ink that is remaining in the cartridges See page 186 Handling Ink Cartridges Replacing an Ink Cartridge If an error occurs in the printer resolve it and then rep...

Page 186: ...roughly with soap and water When removing the ink cartridge avoid putting your hand near the place where the ink cartridge is installed If ink comes in contact with your hands wash them thoroughly with soap and water When removing the ink cartridge do not touch the inside of the machine Carefully install a cartridge in the correct position Do not push the right front cover to insert the ink cartri...

Page 187: ...Install in the following order from the left black cyan magenta and yellow DSA366 5 Push each cartridge fully in DSA367 6 Close the right front cover Make sure that the ink cartridge has been fully pushed in before closing the right front cover Replacing an Ink Cartridge 185 ...

Page 188: ...h running water Consult a doctor if necessary If ink is ingested induce vomiting by drinking a strong saline solution Consult a doctor immediately When replacing ink avoid getting ink on your clothing If ink comes into contact with your clothing wash the stained area with cold water Hot water will set the ink into the fabric and make removing the stain impossible When replacing ink avoid getting i...

Page 189: ...er except when installing ink cartridges Do not turn off the power or unplug the power cord during the process of installing the cartridges Always confirm the color of an ink cartridge before installing it Do not remove an ink cartridge once it has been installed unless necessary Do not remove an ink cartridge while printing is being performed Printing will stop Storing ink cartridges Store ink ca...

Page 190: ...above the waste ink full indicator CHU124 If the ink collector unit is almost full the message Prepare new Ink Collector Unit appears on the display Make sure you have a new ink collector on hand If the ink collector unit is full the message Ink Collector Unit is full Replace Ink Collector Unit appears on the display Replace the ink collector unit Checking the waste ink level on the Status Monitor...

Page 191: ...abies and small children at all times Suffocation can result if polythene materials are brought into contact with the mouth or nose Keep ink and ink containers out of reach of children When replacing ink collector unit avoid getting ink on your clothing If ink comes into contact with your clothing wash the stained area with cold water Hot water will set the ink into the fabric and make removing th...

Page 192: ...ash them thoroughly with soap and water When removing the ink collector unit do not touch the inside of the machine Do not use an ink collector unit that has not been used for a long time Do not touch the ink collector unit chip contacts Take care not to drop the ink collector unit Take care not to drop the ink collector unit when putting it in the supplied plastic bag The bag might tear causing i...

Page 193: ...ector unit from the machine DSA322 1 1 2 While pulling the unit out keep the unit level and press on the area marked PUSH 4 Put the Ink collector unit in the supplied plastic bag DSA228 5 Insert the new ink collector unit DSA323 Replacing an Ink Collector Unit 191 ...

Page 194: ...6 Slide the ink collector unit carefully into the machine until you hear it click DSA324 7 Close the right front cover 8 Maintenance 192 ...

Page 195: ...ipe it with a soft dry or damp cloth If the dirt does not come off wipe the machine first with a cloth moistened with a neutral detergent then with a damp cloth and finally with a dry cloth Do not use volatile chemicals like benzene or thinner or insecticides on the machine Using these chemicals could deform crack or change the color of the machine When wiping the machine with a cloth moistened wi...

Page 196: ...r or cleaning liquid wring it firmly and then wipe the stain from the area shown in the following image DSA050 3 Close the top cover DSA311 Cleaning the Power Cable Plug This section describes precautions for cleaning the power cable plug 8 Maintenance 194 ...

Page 197: ...nd check for the following The power cord s inner wires are exposed broken etc The power cord s coating has a crack or dent When bending the power cord the power turns off and on Part of the power cord becomes hot The power cord is damaged If any of the above conditions exist do not use the power cord and consult your dealer or service representative Use of the power cord could result in fire or e...

Page 198: ...ly may break it or result in injury Unplug the power cord from the wall outlet before you move the machine While moving the machine take care that the power cord is not damaged under the machine Failing to take these precautions could result in fire or electric shock When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord ...

Page 199: ... unplug the power cord from the machine too Make sure the power cord is not trapped under the machine Moving a Long Distance To transport the machine put it in the box it came in For details contact your sales or service representative Do not remove the ink cartridges Remove the cassette The inside of the machine may become dirty if the machine is not level when transported When you move the machi...

Page 200: ...Disposing To dispose of this machine consult with an authorized dealer When disposing of the machine by yourself be sure to comply with local disposal regulations 8 Maintenance 198 ...

Page 201: ... of the print heads may dry out and become clogged To prevent this periodically print something Even if you do not print anything turn the machine on for a few minutes once every 20 25 days If you do not use the machine for a long period of time always check if the nozzles are clogged by printing a nozzle check test pattern See page 120 Nozzle Check Clean the print heads as necessary and then begi...

Page 202: ...8 Maintenance 200 ...

Page 203: ...ling the Printer Driver Checking ports In the Printer Properties dialog box check that USB connection or network printer is selected for the port To check the connection perform a test print If the test print is not printed see page 204 If Test Print Fails Checking Your Computer Environment Check the system requirements for installing the software Quick Install for USB The CD ROM may not be insert...

Page 204: ...con Take care not to accidentally remove required devices For details see page 206 Deleting Devices An error occurs during the installation because the machine is recognized as an unidentified device Follow the troubleshooting procedure described under in The USB connection does not work or Windows made USB settings automatically section Quick Install for Network The CD ROM may not be inserted pro...

Page 205: ...l the printer driver by following the instructions that appear on the screen An error occurs if the path to the location of the stored data is too long To install a printer driver downloaded from a Web site or copied from a CD ROM save the printer driver directly on the hard disk and then install it Add the printer without using the installer On the Start menu click Devices and Printers click Add ...

Page 206: ... network printer in the list when the selected port connection is something other than USB or network printer To connect via USB when USB does not appear in the list you must re install the printer driver See page 203 USB Connection is not Automatically Detected Ink feed is incomplete Ink begins automatically feeding into the print heads when the power of the machine is first turned on or when a c...

Page 207: ...Monitor installed with the current printer driver is uninstalled when the current printer driver is uninstalled 1 Press and hold down the Power key for one second 2 On the Start menu click Devices and Printers For Windows 10 Right click Start click Control Panel and then click View devices and printers 3 Right click the machine icon and then click Remove device 4 Click Yes The printer driver is un...

Page 208: ...it Be sure not to delete necessary devices If USB connection is established normally you do not need to perform this procedure 1 Turn the machine on 2 On the Start menu click Control Panel For Windows 10 Right click Start and then click Control Panel 3 Click System and Security 4 Click Device Manager in System 5 Click USB Printing Support or Product Name 6 Click Action and then click Uninstall 7 C...

Page 209: ...tatus Monitor See page 229 Status Monitor Errors Check the name associated with the printer s icon If you share the printer make sure the name associated with the printer s icon does not exceed 32 characters Check the printer driver setting On the Detailed Settings tab select Print Quality and then select the Change Data Processing check box Checking the Version of the Printer Driver If it is not ...

Page 210: ...stalling the new one Check the connection status of the Wireless LAN Check the settings of Network and Wireless LAN under the Interface menu Menu key Host Interface Network Setup Menu key Host Interface Wireless LAN See page 53 Connecting the Machine via a Wireless LAN Interface Check the installation status Check that there are no obstacles between the wireless router access point and the machine...

Page 211: ...d from the printing surface of the fabric flatten the fabric and remove wrinkles See page 84 Removing Dust and Flattening Fibers The edges of the fabric are protruding from the cassette The edges of the fabric are protruding from the cassette Tuck under the table the parts protruding from the table of the cassette See page 72 Loading Fabrics A non compatible fabric is loaded Remove the loaded fabr...

Page 212: ... Remove the cassette and find foreign objects inside the machine Adjusting the Height of the Cassette Normally the height of the cassette is automatically adjusted at the start of printing but you can adjust the height of the cassette using the Adjust Height key or the Maintenance menu This section explains how to adjust the height of the cassette using the Adjust Height key to resolve the problem...

Page 213: ...ette is adjusted manually the machine might not start printing because a height position sensor in the machine reacts when you send a print job In this case remove the cassette load the fabric into the cassette correctly and then load the cassette into the machine The image quality might deteriorate if you change the height value significantly In this case adjust the registration Adjust the height...

Page 214: ...d enter a positive value as the height value DSA215 When the distance between the print head and the fabric is suitable the printed image is satisfactory as shown in the figure DSA216 1 Press the Menu key 2 Press the or Menu key to display Maintenance and then press the Enter key 3 Press the or Menu key to display Height Adjust and then press the Enter key 4 Press the Enter key 9 Troubleshooting 2...

Page 215: ... Height key The value you set in Step 5 remains after the machine is turned off If you enter 2 0 as the height value and want to increase the value in Step 5 press the Stop key to cancel printing whenever you enter a new height value Removing the Cassette Manually If the cassette is not automatically ejected eject the cassette using any of the following procedures Turning the power back on Turn th...

Page 216: ...fety reasons opening or closing the top cover will cause the power to turn off immediately Do not open or close the top cover when not required such as while printing is performed When a message prompting you to open the top cover appears on the display follow the instructions Do not touch the ink tubes or toothed rubber belt Also take care not to catch cables or ink tubes with your sleeves 2 1 DS...

Page 217: ...e the top cover DSA311 The power of the machine turns off and on automatically after which it returns to the usual condition 5 Print the nozzle check test pattern to make sure the print head s nozzles are not clogged See page 120 Nozzle Check If a fabric or foreign object cannot be successfully removed perform Move Prnt Heads and then remove the fabric or foreign object See page 131 Move Print Hea...

Page 218: ...d 2 Perform Head Cleaning for the clogged print head 3 Execute Nozzle Check to determine whether the problem has been eliminated 4 If the problem persists do not use the machine for 5 to 10 minutes By doing this minute bubbles in the print head nozzle may disappear as the air in them dissolves into the ink resulting in unclogging 5 Execute Nozzle Check to determine whether the problem has been eli...

Page 219: ...Printing Is the fabric being used too thick or thin Check if the fabric is compatible The print heads will rub against fabric that is too thick or thin and this will cause smearing See page 70 Usable Fabric Uneven fabric fluffy fabric or wrinkled fabric is loaded With uneven fabric fluffy fabric or wrinkled fabric the height of the cassette may not be appropriately adjusted Adjust the height of th...

Page 220: ... and adjust it for the fabric If this does not resolve the problem attach the spacer to the inside of the cassette DSA545 Are the heater and fabric in contact If the fabric becomes dirty attach the spacer to the inside of the cassette DSA545 As the spacer is needed to operate the finisher keep it in a safe place Before attaching the spacers make sure that the cassette is sufficiently cool Before r...

Page 221: ...in the printer driver If this is the case adjust the height of the cassette See page 211 Adjusting the height of the cassette manually Colors Do Not Match the Displayed Image If there are differences between colors of the print results and the displayed image refer to the following questions Has the hue of colors been adjusted Since printed colors and screen colors are produced by different method...

Page 222: ...s If the problem persists print the nozzle check test pattern and clean the print heads as necessary See page 124 Head Position page 120 Nozzle Check and page 121 Head cleaning Is the fabric correctly loaded Put marks for positioning using the supplied protection cover and then load the fabric so that the marks match the corners of the table See page 72 Loading Fabrics Have you changed print quali...

Page 223: ...MF Format check box On the Detailed Settings tab select Print Quality and then select the Print All Text as Black check box Printing is slow and takes time which delays release of the application In the Select Print Quality select Speed and then print On the Detailed Settings tab select Driver Options and then select the Spool Data in EMF Format check box On the Detailed Settings tab select Print ...

Page 224: ...cartridges should be used up before their expiry date preferably within three months of being removed from their packaging Is a genuine ink cartridge being used Using a cartridge other than a genuine ink cartridge or using a cartridge refilled with ink will lower the print quality and could cause a breakdown Use a genuine ink cartridge See page 248 Recommended Consumables 9 Troubleshooting 222 ...

Page 225: ...all and then re install the printer driver as follows Double click the RP_SETUPXX EXE icon in the DRIVERS folder on the CD ROM and then install the printer driver according to the displayed instructions For details about uninstalling the printer driver see page 205 Uninstalling the Printer Driver If a Message Appears during Installation 223 ...

Page 226: ...he machine is able to print Resetting Job The machine is reinitializing a print job Wait a moment If the message does not disappear after a while turn off the machine and then turn it back on Setting change The machine is updating the network interface Wait a moment Waiting Wait a moment Error Messages Message Causes Solutions Adjust height press Start to restart or Tray to reset garment Wrinkles ...

Page 227: ...ght press Start to restart or Tray to reset garment Fabric that is 20 mm about 0 8 inches or thicker is loaded on the bottom row of the sleeve attachment Load fabric that is up to 20 mm about 0 8 inches thick on the top row of the sleeve attachment Adjust height press Start to restart or Tray to reset garment Fabric that is 4 mm about 0 2 inches or thicker is loaded on the A4 standard tray or A5 t...

Page 228: ...ndepdnt ink set Indepdnt ink set Replace Ink Crtg Indepdnt ink set Press to continue A non genuine ink cartridge was installed Use of non genuine ink cartridges or refilled ink cartridges may reduce print quality or cause malfunctions See page 248 Recommended Consumables Ink Collector is not set Set the Ink Collector Unit The ink collector unit is not installed or is installed incorrectly Alternat...

Page 229: ... Cover Open Panel Locked Cannot use You have pressed a locked key Unlock the key See page 181 Restricting Machine Functions Prepare new Ink Collector Unit The ink collector unit is almost full Make sure you have a new ink collector on hand If an ink cartridge starts running out of ink when the ink collector unit is almost full the alert indicator will flash and a message informing you of the cartr...

Page 230: ... stand Size Mismatch Tray to print or Stop to reset The cassette of the specified size is not set Change the print size For details see page 87 Selecting the Cassette Size and Direction To continue printing without size mismatch press the Tray key Temp alert Please wait The machine is too hot or cold at start up Wait until Ready appears on the display Top Cover open close it to restart machine Pow...

Page 231: ...ab and then select the File and Print Sharing check box 2 Click Add Port make sure TCP is selected and then enter 55665 in Port number No Response from Machine Follow the procedure below to check the port settings and the connection between the machine and computer 1 Check that the power of the machine is on 2 Make sure that the computer and machine are properly connected using a USB cable 3 On th...

Page 232: ...machine Resolve the error using any of the following procedures Load the fabric or cassette correctly See page 72 Loading Fabrics Adjust the height of the cassette See page 210 Adjusting the Height of the Cassette Remove the fabric or foreign object See page 214 Removing a Fabric or Foreign Object by Opening the Top Cover Garment Size Mismatch The cassette of the specified size or type is not load...

Page 233: ...t cover DSA368 Print Cartridge s Not Detected Wrong Cartridge Cover Open The ink cartridges are not installed or are incorrectly installed Install the ink cartridges correctly Alternatively an ink cartridge not designated for this machine may have been installed Install an ink cartridge designated for this machine If the right front cover is open close it Status Monitor Errors 231 ...

Page 234: ...ge fully in DSA367 3 Close the right front cover DSA368 If the error persists remove the ink cartridge and then re install it Do this once only If there is a problem with the ink cartridge try installing a new cartridge For details about handling the ink cartridges see page 186 Handling Ink Cartridges 9 Troubleshooting 232 ...

Page 235: ...f remaining ink shown in the cartridge replacement indicator is for reference only and may differ from the actual amount Also cartridges can become empty without a low ink warning appearing Cartridge Empty The ink has run out Replace the cartridge See page 182 Replacing an Ink Cartridge If the cartridge is empty head cleaning or flushing cannot be performed If the ink runs out during printing the ...

Page 236: ...t installed or is incorrectly installed Install the ink collector unit correctly Alternatively an ink collector unit not designated for this machine may have been installed Install an ink collector unit designated for this machine 1 Open the right front cover DSA321 2 Attach the ink collector unit by pushing it in until it clicks Take care not to spill the ink DSA324 9 Troubleshooting 234 ...

Page 237: ...will flash and a message informing you of the cartridge s low ink level will appear on the display Ink Collector Unit Full The ink collector unit is full Replace the ink collector unit See page 188 Replacing an Ink Collector Unit Used Ink Collector Unit A used ink collector unit is installed Replace the ink collector unit See page 188 Replacing an Ink Collector Unit Out of Printable Temperature Ra...

Page 238: ... Checking the Computer and Installation Area Printer Error An error has occurred in the machine Turn the machine off and then turn it on again If the error still does not clear after the power is turned back on contact your sales or service representative Network Interface Error An error in the Ethernet port network function has occurred Turn the machine off and then turn it on again If the messag...

Page 239: ... the cassette is not automatically ejected press the Tray key and move the cassette stand to the front Remove the cassette and reload the fabric correctly After reloading the cassette press the Start key to resume printing If printing does not start adjust the height of the cassette and then press the Start key See page 72 Loading Fabrics page 210 Adjusting the Height of the Cassette If Partially ...

Page 240: ...9 Troubleshooting 238 ...

Page 241: ... Printer Install Manager SETUP EXE OSS PDF For Macintosh RPCS raster printer driver for Mac OS X 10 8 or later WebImageMonitor Help Manuals Design Software OSS PDF RPCS Raster Printer Drivers This section gives the file locations of the different RPCS raster printer drivers and their system requirements File Location The drivers are in the following folders on the supplied CD ROM RPCS raster print...

Page 242: ...Resolution Conforms to the system requirements of each operating system In a cluster configuration environment you cannot autorun the printer driver install For details about using the printer driver see the printer driver Help The printer drivers do not support clustering technology under Windows Server 2008 2008 R2 Manuals This section gives the location of the manuals File Location The manuals ...

Page 243: ...er negatively In the case of a television or radio noise may be generated If this happens do the following Move the television or radio as far as possible from the machine Change the position of the antenna of the television or radio Use a different wall outlet on a different circuit Electromagnetic Interference 241 ...

Page 244: ...uivalent Nozzles Black 192 nozzles Cyan magenta and yellow 192 nozzles per color Warm up time 21 seconds Cassette type A4 standard tray Printable area 291 204 mm 11 5 8 0 inches A5 tray option Printable area 204 142 mm 8 0 5 6 inches Multi tray option Printable area 291 204 mm 11 5 8 0 inches 104 104 mm 4 1 4 1 inches Fabric thickness A4 standard tray and A5 tray 7 mm 0 27 inches Multi tray 32 mm ...

Page 245: ...sumption 1 Main unit only Ready mainly Europe Asia and China 9 0 W mainly North America 9 2 W During printing mainly Europe Asia and China 17 7 W mainly North America 18 1 W Maximum mainly Europe Asia and China 47 W mainly North America 47 W Power consumption 1 Complete system Maximum mainly Europe Asia and China 47 W mainly North America 47 W Specifications 243 ...

Page 246: ...inting may stop to protect the machine for conditions outside those described above Storage environment Temperature 10 to 40 C 50 to 104 F Humidity 5 90 RH External dimensions W D H 399 682 8 292 5 mm 15 7 26 9 11 5 inches standby W D H 399 760 3 292 5 mm 15 7 29 9 11 5 inches during operating Weight 25 kg 55 1 lb or less when packaged 22 kg 48 5 lb or less machine and cassette 19 3 kg 42 5 lb or ...

Page 247: ... 2412 to 2472 Mhz 1 to 13 Channels mainly North America 2412 to 2462 Mhz 1 to 11 Channels Transmission Mode Infrastructure mode Printer language RPCS Raster 1 To avoid any power consumption disconnect the power plug from the wall outlet Unplug the power plug only after making sure the power lamp is off Power Consumption may differ depending on the conditions and environment of the machine 2 The ti...

Page 248: ...42 2 409 2 97 9 mm 9 5 16 1 3 9 inches Multi tray W D H 242 2 409 2 84 9 mm 9 5 16 1 3 3 inches Sleeve attachment W D H 235 9 251 29 8 mm 9 3 9 9 1 2 inches Weight A5 tray 2 13 kg 4 7 lb Multi tray 1 62 kg 3 6 lb Sleeve attachment 0 53 kg 1 2 lb 10 Appendix 246 ...

Page 249: ...Where to Inquire For inquiries contact your sales or service representative Where to Inquire 247 ...

Page 250: ... listed Purchase necessary consumables before your supply runs out For information about consumables contact your sales or service representative Ink cartridges Ink Collector Unit Cleaning cartridge Cleaning tool Absorbent Cleaning stick Cleaning liquid 10 Appendix 248 ...

Page 251: ...hin an A5 size area on a fabric RICOH Tray for Multi Purpose Type 1 This tray is for fabrics on which printing cannot be performed with the A4 standard tray and A5 tray For information about options and consumables contact your sales or service representative Options and Consumables 249 ...

Page 252: ...ype Imaging Inc PowerPC is a registered trademark of International Business Machines Corporation in the United States and other countries or both UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Limited The proper name of Internet Explorer 6 is Microsoft Internet Explorer 6 The proper names of the Windows operating systems are as f...

Page 253: ...Windows Server 2012 Essentials Microsoft Windows Server 2012 Standard The product names of Windows Server 2012 R2 are as follows Microsoft Windows Server 2012 R2 Foundation Microsoft Windows Server 2012 R2 Essentials Microsoft Windows Server 2012 R2 Standard The product names of Windows Server 2016 are as follows Microsoft Windows Server 2016 Datacenter Microsoft Windows Server 2016 Standard Micro...

Page 254: ...10 Appendix 252 ...

Page 255: ...rror Messages on the Status Monitor 229 Escape key 20 Ethernet port 16 Ethernet Speed 146 F Fabric 70 Feed Test 119 Fixing Ink 97 H Head Position 119 Head cleaning 119 Head flushing 119 Height Adjust 119 Host Interface 144 Host Name 144 I I O Timeout 144 Img Recov Error 142 Indentations for Lifting 15 Ink C U Space 142 IPsec 146 IPv4 Address 145 IPv4 DDNS 144 IPv4 DNS 144 IPv4 Gatewy Ad 145 IPv4 S...

Page 256: ...g fibers 84 Replacing an ink cartridge 182 Restore Default 147 Right Front Cover 15 S Security Method 147 Show Counter 114 Sleeve Attachment 19 SSID 147 Start key 20 Status Monitor 151 Stop key 21 System 141 T Table 17 18 19 Table Height Adjustment Knob 19 Top Cover 15 Tray key 20 U Uni direct Prt 141 Unit of Measure 141 Unlock Button 17 18 USB connection 43 USB port 16 USB Setting 147 USB Speed 1...

Page 257: ...MEMO 255 ...

Page 258: ...MEMO 256 EN GB EN US EN AU J088 6622B ...

Page 259: ......

Page 260: ...EN GB EN US EN AU J088 6622B 2017 Ricoh Co Ltd ...

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