Xerox DocuPrint 4050 NPS User Manual Download

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Xerox DocuPrint Network Printer Series
Messages Guide
for Models 4050/4090/4850/4890/92C NPS

Version 7.1
August 2000
721P86941

Summary of Contents for DocuPrint 4050 NPS

Page 1: ...Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS Version 7 1 August 2000 721P86941...

Page 2: ...ut limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P869...

Page 3: ...Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS Version 7 1 August 2000 721P86941...

Page 4: ...ut limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P869...

Page 5: ...amount of ozone produced depends on copy volume Ozone is heavier than air The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within saf...

Page 6: ...t are fastened with screws There are no operator serviceable areas within these covers Never override electrical or mechanical interlocks Never use supplies or cleaning materials for other than their...

Page 7: ...amount of ozone produced depends on copy volume Ozone is heavier than air The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within saf...

Page 8: ...t are fastened with screws There are no operator serviceable areas within these covers Never override electrical or mechanical interlocks Never use supplies or cleaning materials for other than their...

Page 9: ...ii About this guide vii Contents vii Conventions viii Xerox DocuPrint Network Printer Series ix 1 Printer Controller messages 1 1 Messages using Show Log 1 1 Messages using Show Status 1 10 General sy...

Page 10: ...TABLE OF CONTENTS vi XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 11: ...ii About this guide vii Contents vii Conventions viii Xerox DocuPrint Network Printer Series ix 1 Printer Controller messages 1 1 Messages using Show Log 1 1 Messages using Show Status 1 10 General sy...

Page 12: ...TABLE OF CONTENTS vi XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 13: ...ontroller Both the meaning and action if action is required are provided The DocuPrint Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You...

Page 14: ...following conventions All caps and angle brackets Within procedures the names of keys are shown in all caps within angle brackets for example press RETURN Angle brackets Variable information or the po...

Page 15: ...Page Description Language Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controller Com...

Page 16: ...INTRODUCTION x XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 17: ...ontroller Both the meaning and action if action is required are provided The DocuPrint Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You...

Page 18: ...following conventions All caps and angle brackets Within procedures the names of keys are shown in all caps within angle brackets for example press RETURN Angle brackets Variable information or the po...

Page 19: ...Page Description Language Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controller Com...

Page 20: ...INTRODUCTION x XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 21: ...un operating system Error Log records all errors that occur and warning messages that are generated by the operating system You may encounter additional message logs that are used by service personnel...

Page 22: ...ppleTalk error 2 occurred in operation s The system has run out of memory Restart the system ALERT AppleTalk error 6 occurred in operation s The printer name chosen for AppleTalk is already being used...

Page 23: ...eceived signal d aborting with core dump The AppleTalk server has failed AppleTalk jobs cannot be submitted Restart the system ALERT IOT Model never obtained valid NVM info type The system nonvolatile...

Page 24: ...ally use the Config Utility to reinitialize the database ALERT Lpd translator Lost connection to remote system while accepting command input The system sending data to the DocuPrint NPS system has fai...

Page 25: ...s detected a corrupt file situation on the system and has repaired it The specified job may not have been printed and will need to be resubmitted if that is the case ERROR Job Pool Manager Complete jo...

Page 26: ...he AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system INFO AppleTalk Shutting down atpt media watcher The prog...

Page 27: ...lable on the network No action required INFO AppleTalk Server Router address aged switching to net d The AppleTalk router on the network has shut down or is not working correctly Notify the system adm...

Page 28: ...n error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required WARNING AppleTalk Too many virtual printers can t add printer...

Page 29: ...ith reason reason Your software license has been installed incorrectly Contact your service representative with the text of this message WARNING Job Pool Manager Missing attribute description for attr...

Page 30: ...the printer In the case of SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT a Show Status may not display any printer messages This is due to the printer losing communication with the Printer Controller...

Page 31: ...ait station when attempting to feed 1 Clear the tray 3 feeder 2 Press the Continue button C072 Sheet did not clear tray 3 wait station sensor 1 Clear the tray 3 feeder 2 Press the Continue button C073...

Page 32: ...ray 4 feeder 2 Press the Continue button C080 Tray 4 feeder failed to feed sheet from stack to SFRS The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotte...

Page 33: ...2 Press the Continue button C108 Tray 1 feeder failed to feed sheet from stack to SFRS The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Cle...

Page 34: ...r 2 Close the paper tray C151 Tray 2 down due to unlock button being pressed The unlock button on Tray 2 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert mo...

Page 35: ...lear the entire paper path E095 A jammed sheet was successfully purged A tray 1 or tray 2 feeder jam occurred but the paper was cleared from the feed head during cycledown The feeder takeaway roll clu...

Page 36: ...s purge sequence Clear the entire paper path E117 Late arrival at output tray switch The paper failed to arrive at the output transport jam switch in time 1 Clear area 5 2 If the fault persists check...

Page 37: ...tput tray switch while inverting The paper failed to arrive at the output tray jam switch while inverting in the allotted amount of time 1 Clear area 5 2 If fault persists check fuser for an accordion...

Page 38: ...per size fault Improper paper size Install or select the larger paper size E250 Transfer blade solenoid failed to engage The transfer blade solenoid failed to engage during initialization 1 Press the...

Page 39: ...4 Press the Continue button E309 Toner waste container full The toner waste near full sensor has been activated and more than 1000 pitches have occurred 1 Open the toner waste container access door re...

Page 40: ...CDM 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative F009 MIR lost pitch reset There is a CPM or MIR board failure or a harness problem betw...

Page 41: ...m persists notify your service representative F060 Charge 2 Diocorotron voltage out of range There is a printer process control error 1 Press the Continue button 2 If problem persists notify your serv...

Page 42: ...ready in 12 seconds A subsystem is not ready to print within 12 seconds 1 Press the Continue button 2 If problem persists notify your service representative F089 Purged prints in Sample tray and Samp...

Page 43: ...s notify your service representative F140 Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor An unexpected sheet is stopped at the stacker 1 Clear the pape...

Page 44: ...em persists notify your service representative F159 Stacker front door open The door was open during printing 1 Discard the purged output 2 Close the stacker door 3 Press the Continue button F160 Stac...

Page 45: ...the stitcher in time 1 Clear the stitcher paper path 2 Discard the top tray delivery 3 Start the system F173 Stitcher cover open The stitcher cover was open during printing 1 Discard the purged output...

Page 46: ...Press the Continue button F231 Finishing Device Not Ready The finishing device is not ready 1 Refer to the documentation that accompanies your third party finishing device and correct the problem 2 P...

Page 47: ...service representative F242 DFA sheet jam The DFA sheet did not arrive in the allotted time 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service represe...

Page 48: ...tected A cleaner bias voltage 1 or 2 fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative F275 Bead removal device BRD bias voltage fault detec...

Page 49: ...ed memory communications test 1 Press the Continue button 2 If problem persists notify your service representative H029 Invalid Belt hole detection The belt hole was not detected 1 Press the Continue...

Page 50: ...sts notify your service representative H138 Failure to detect a transition of waste or reclaim auger in 3 seconds No action required If problem persists notify your service representative H241 F4050 S...

Page 51: ...eck the black dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative H319 Light color patches check color dry ink supply The xerographic system is unable t...

Page 52: ...our service representative H346 Convergence timeout charge TL mode possible photoreceptor problem A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your servi...

Page 53: ...persists notify your service representative J028 MC or Real Time ticks out of spec Machine clocks or real time per pitch is out of tolerance No action required If problem persists notify your service...

Page 54: ...ailure an off board problem affecting analog outputs such as 15V or a loss of some supply voltage to XER No action required If problem persists notify your service representative J155 BFR self test in...

Page 55: ...imit No action required If problem persists notify your service representative J213 PIXEL board VCO voltage out of window during print The VCO Voltage Controlled Oscillator voltage is not within an ac...

Page 56: ...otify your service representative J343 Charge shield voltage at maximum A charge shield failure has occurred No action required If problem persists notify your service representative J349 Cycle 1 2 me...

Page 57: ...guration only Remove the paper L172 Stitcher is out of wire wire not advancing The stitcher wire is broken the advance mechanism is defective or the system is out of wire 1 Arrange for wire spool repl...

Page 58: ...No action required If the problem persists notify your service representative P189 EOS connector fault The EOS cable assembly is not connected or the 5V power supply is missing on the EOS detector PWB...

Page 59: ...tify your service representative immediately The system will be down until a service representative fixes the laser P204 EOS scan board fault The EOS signal was missing during a scan interval time win...

Page 60: ...notify your service representative P215 Light leveler output failed The laser output is too high The light leveler is not controlling the laser output No action required If the problem persists notify...

Page 61: ...tify your service representative P294 24 volt power to pixel board is missing A 24 volt fault has occurred No action required If problem persists notify your service representative P295 Serial Interfa...

Page 62: ...ent number which is being processed An attempt to cancel a specific document failed This document was being processed at the time of the Cancel Document entry and is ineligible for cancellation Fast r...

Page 63: ...ing IOT Model Sun RPCError in SunRPCBinding Import registryNotAvailable unreachable The printer Model module has failed unexpectedly 1 Restart system 2 If the problem persists notify your service repr...

Page 64: ...correct job number has been entered when using the Promote Document command Enter List Documents to identify specific job then retry the Promote Document command Welcome to Cedar 11 0 7 of date This i...

Page 65: ...un operating system Error Log records all errors that occur and warning messages that are generated by the operating system You may encounter additional message logs that are used by service personnel...

Page 66: ...ppleTalk error 2 occurred in operation s The system has run out of memory Restart the system ALERT AppleTalk error 6 occurred in operation s The printer name chosen for AppleTalk is already being used...

Page 67: ...eceived signal d aborting with core dump The AppleTalk server has failed AppleTalk jobs cannot be submitted Restart the system ALERT IOT Model never obtained valid NVM info type The system nonvolatile...

Page 68: ...ally use the Config Utility to reinitialize the database ALERT Lpd translator Lost connection to remote system while accepting command input The system sending data to the DocuPrint NPS system has fai...

Page 69: ...s detected a corrupt file situation on the system and has repaired it The specified job may not have been printed and will need to be resubmitted if that is the case ERROR Job Pool Manager Complete jo...

Page 70: ...he AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system INFO AppleTalk Shutting down atpt media watcher The prog...

Page 71: ...lable on the network No action required INFO AppleTalk Server Router address aged switching to net d The AppleTalk router on the network has shut down or is not working correctly Notify the system adm...

Page 72: ...n error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required WARNING AppleTalk Too many virtual printers can t add printer...

Page 73: ...ith reason reason Your software license has been installed incorrectly Contact your service representative with the text of this message WARNING Job Pool Manager Missing attribute description for attr...

Page 74: ...the printer In the case of SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT a Show Status may not display any printer messages This is due to the printer losing communication with the Printer Controller...

Page 75: ...ait station when attempting to feed 1 Clear the tray 3 feeder 2 Press the Continue button C072 Sheet did not clear tray 3 wait station sensor 1 Clear the tray 3 feeder 2 Press the Continue button C073...

Page 76: ...ray 4 feeder 2 Press the Continue button C080 Tray 4 feeder failed to feed sheet from stack to SFRS The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotte...

Page 77: ...2 Press the Continue button C108 Tray 1 feeder failed to feed sheet from stack to SFRS The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Cle...

Page 78: ...r 2 Close the paper tray C151 Tray 2 down due to unlock button being pressed The unlock button on Tray 2 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert mo...

Page 79: ...lear the entire paper path E095 A jammed sheet was successfully purged A tray 1 or tray 2 feeder jam occurred but the paper was cleared from the feed head during cycledown The feeder takeaway roll clu...

Page 80: ...s purge sequence Clear the entire paper path E117 Late arrival at output tray switch The paper failed to arrive at the output transport jam switch in time 1 Clear area 5 2 If the fault persists check...

Page 81: ...tput tray switch while inverting The paper failed to arrive at the output tray jam switch while inverting in the allotted amount of time 1 Clear area 5 2 If fault persists check fuser for an accordion...

Page 82: ...per size fault Improper paper size Install or select the larger paper size E250 Transfer blade solenoid failed to engage The transfer blade solenoid failed to engage during initialization 1 Press the...

Page 83: ...4 Press the Continue button E309 Toner waste container full The toner waste near full sensor has been activated and more than 1000 pitches have occurred 1 Open the toner waste container access door re...

Page 84: ...CDM 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative F009 MIR lost pitch reset There is a CPM or MIR board failure or a harness problem betw...

Page 85: ...m persists notify your service representative F060 Charge 2 Diocorotron voltage out of range There is a printer process control error 1 Press the Continue button 2 If problem persists notify your serv...

Page 86: ...ready in 12 seconds A subsystem is not ready to print within 12 seconds 1 Press the Continue button 2 If problem persists notify your service representative F089 Purged prints in Sample tray and Samp...

Page 87: ...s notify your service representative F140 Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor An unexpected sheet is stopped at the stacker 1 Clear the pape...

Page 88: ...em persists notify your service representative F159 Stacker front door open The door was open during printing 1 Discard the purged output 2 Close the stacker door 3 Press the Continue button F160 Stac...

Page 89: ...the stitcher in time 1 Clear the stitcher paper path 2 Discard the top tray delivery 3 Start the system F173 Stitcher cover open The stitcher cover was open during printing 1 Discard the purged output...

Page 90: ...Press the Continue button F231 Finishing Device Not Ready The finishing device is not ready 1 Refer to the documentation that accompanies your third party finishing device and correct the problem 2 P...

Page 91: ...service representative F242 DFA sheet jam The DFA sheet did not arrive in the allotted time 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service represe...

Page 92: ...tected A cleaner bias voltage 1 or 2 fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative F275 Bead removal device BRD bias voltage fault detec...

Page 93: ...ed memory communications test 1 Press the Continue button 2 If problem persists notify your service representative H029 Invalid Belt hole detection The belt hole was not detected 1 Press the Continue...

Page 94: ...sts notify your service representative H138 Failure to detect a transition of waste or reclaim auger in 3 seconds No action required If problem persists notify your service representative H241 F4050 S...

Page 95: ...eck the black dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative H319 Light color patches check color dry ink supply The xerographic system is unable t...

Page 96: ...our service representative H346 Convergence timeout charge TL mode possible photoreceptor problem A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your servi...

Page 97: ...persists notify your service representative J028 MC or Real Time ticks out of spec Machine clocks or real time per pitch is out of tolerance No action required If problem persists notify your service...

Page 98: ...ailure an off board problem affecting analog outputs such as 15V or a loss of some supply voltage to XER No action required If problem persists notify your service representative J155 BFR self test in...

Page 99: ...imit No action required If problem persists notify your service representative J213 PIXEL board VCO voltage out of window during print The VCO Voltage Controlled Oscillator voltage is not within an ac...

Page 100: ...otify your service representative J343 Charge shield voltage at maximum A charge shield failure has occurred No action required If problem persists notify your service representative J349 Cycle 1 2 me...

Page 101: ...guration only Remove the paper L172 Stitcher is out of wire wire not advancing The stitcher wire is broken the advance mechanism is defective or the system is out of wire 1 Arrange for wire spool repl...

Page 102: ...No action required If the problem persists notify your service representative P189 EOS connector fault The EOS cable assembly is not connected or the 5V power supply is missing on the EOS detector PWB...

Page 103: ...tify your service representative immediately The system will be down until a service representative fixes the laser P204 EOS scan board fault The EOS signal was missing during a scan interval time win...

Page 104: ...notify your service representative P215 Light leveler output failed The laser output is too high The light leveler is not controlling the laser output No action required If the problem persists notify...

Page 105: ...tify your service representative P294 24 volt power to pixel board is missing A 24 volt fault has occurred No action required If problem persists notify your service representative P295 Serial Interfa...

Page 106: ...ent number which is being processed An attempt to cancel a specific document failed This document was being processed at the time of the Cancel Document entry and is ineligible for cancellation Fast r...

Page 107: ...ing IOT Model Sun RPCError in SunRPCBinding Import registryNotAvailable unreachable The printer Model module has failed unexpectedly 1 Restart system 2 If the problem persists notify your service repr...

Page 108: ...correct job number has been entered when using the Promote Document command Enter List Documents to identify specific job then retry the Promote Document command Welcome to Cedar 11 0 7 of date This i...

Page 109: ...blem is not resolved contact your System Administrator for assistance A fatal memory error has occurred Close some applications and restart the XPPS application Access to the print driver software was...

Page 110: ...ew printer or select Cancel to keep the existing printer and enter a different name for the new printer A problem occurred while the command line arguments were being read There may be a memory proble...

Page 111: ...driver Action Examine your specified page ranges Make sure the page number you entered in the From or To text box does not overlap a page range you listed in the Page s Paper Stock list box An error...

Page 112: ...int Print Submission software Action Exit the Print Submission software and change the access privileges for the file and the directory If you need assistance contact your system administrator An erro...

Page 113: ...memory Windows has run out of memory to run the application or the job ticket contains too many Exception Pages Page Inserts and Job Notes Source DocuPrint Print Submission software Action Close some...

Page 114: ...ish to add the exception page deselect Current value from the Sides imaged combo box or deselect Printer default for Sides imaged at the job level An exception page or insert can not use a paper stock...

Page 115: ...ng the printing operation You may not have enough memory Internal error code a83r Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if...

Page 116: ...nvalid You can either skip processing of this argument only or skip processing of all arguments Source DocuPrint Print Submission software Action Verify that the paths and filenames specified for all...

Page 117: ...ollated Booklet Maker jobs Source DocuPrint Print Submission software Action Perform one of the following actions to change the printing options that were selected from the Job Ticket Select Collated...

Page 118: ...Enter another value in the Copies text box If you want an uncollated stapled print job you must enter a value between 2 and 50 Try to print your job again Copies must be 2 70 for uncollated stapled j...

Page 119: ...s set to Printer default Source DocuPrint Print Submission software Action Perform one of the following actions Choose a different paper stock Deselect Printer default from the appropriate field Note...

Page 120: ...your current job ticket values to the default job ticket values or Cancel to leave the current job ticket values Enter a sender name in the From field You tried to exit the Job Notes dialog box witho...

Page 121: ...en found in the Job Ticket Select the Setup button The job ticket specifies printing options that are not supported by the printer The unsupported options have been reset to their default values Sourc...

Page 122: ...recut Tab or Custom ordered as the paper type and you have entered an order count other than 1 Source DocuPrint Print Submission software Action Change the order count to 1 or select another paper sto...

Page 123: ...ing option other than Portrait Staple Landscape Staple Dual Staple or Bound Jobs that consist entirely of transparencies cannot be stapled You selected Transparency as your paper stock option but sele...

Page 124: ...nt Source DocuPrint Print Submission software Action Select the Precut Tab or the Custom order option from the Type list box Use the Custom Selection dialog that is displayed in order to correct your...

Page 125: ...8 27 inches to 17 0 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog Source DocuPrint Print Submission software Actio...

Page 126: ...r one paper stock and US Letter 8 5 x 11 0 in for another paper stock Source DocuPrint Print Submission software Action Examine the paper sizes that you specified for both the main paper stock and the...

Page 127: ...and the Custom paper type option were specified Source DocuPrint Print Submission software DocuPrint print driver Action Select Standard for the paper type or deselect the Drilled option and resubmit...

Page 128: ...rint print driver Action If your document has more than 50 pages delete the staple command or divide the job into smaller sets Stapled collated sets must contain between 2 and 70 sheets You selected C...

Page 129: ...l The ASCII font size entered is not valid Source DocuPrint Print Submission software Action Enter a larger ASCII font size The connection type for the printer connection that is being modified is not...

Page 130: ...ension XJT to a file which is not a Job Ticket file Source DocuPrint Print Submission software Action Assign a different extension The destination of Save or Print Save requires a valid saved job loca...

Page 131: ...r contact your System Administrator to get access rights to the specified queue The document could not be printed because a socket could not be opened for this print server connection The print server...

Page 132: ...ages range From must be greater than zero You entered a value of zero or less in the From text box of the Setup dialog Source DocuPrint Print Submission software Action Enter a value greater than zero...

Page 133: ...lities cannot be opened The system could not locate the file containing the printer capabilities in the Windows home directory of your workstation Source DocuPrint print driver Action Write down the m...

Page 134: ...inting options for the printer you are using contact your system administrator The Job Ticket file could not be loaded You are not logged onto the specified file server the Job Ticket file does not ex...

Page 135: ...Ticket file is located on a Network Server to which you are not logged Source DocuPrint Print Submission software DocuPrint print driver Action Cancel the activity and make sure that you are logged in...

Page 136: ...xamine your document and make sure that it requires the number of Chapter Starts you are applying You can delete any Chapter Starts that you no longer need The maximum number of Exception Pages has be...

Page 137: ...G which is necessary to print to the print queue you selected Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to locate or to install the app...

Page 138: ...han page range in the From field Enter only numeric values An invalid page range was specified in the To and From text boxes of the Special Pages dialog box Source DocuPrint print driver Action Make s...

Page 139: ...b from being sent to the printer Source DocuPrint Print Submission software DocuPrint print driver Action Resend the job when ready The print job was submitted successfully Your print job has been sub...

Page 140: ...model specified in this connection is missing or corrupted Source DocuPrint Print Submission software DocuPrint print driver Action Delete this connection and use Add New to recreate it If the proble...

Page 141: ...lect Cancel to keep the saved Job Ticket file The selected printer is not connected Files can only be printed to a connected printer XDS is trying to print document files that have been specified on t...

Page 142: ...tain a drive specifier Please enter a valid saved job path that exists on the DocuSP Server Should be no drive specifier for this path Source DocuPrint print driver Action Remove the drive specifier f...

Page 143: ...em administrator to reinstall the software The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XDS You do not have the mo...

Page 144: ...s in the chapter Installing XPPS on a DOS and Windows personal computer in the Site Configuration Guide The Tab Positions must be from 1 through 100 You selected a Precut Tab as the paper stock type o...

Page 145: ...5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box The X Image Shift must be from 17 0 inches to 6 7 inches and the Y Image Shift must be from 14 6 in...

Page 146: ...2 mm and the Y Image Shift must be from 363 mm to 363 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog Source DocuPrint print driver Action Enter...

Page 147: ...alize the printer connection list Call the System Administrator Printer connection list could not be created or reinitialized Source DocuPrint print driver Action Restart XDS If this problem persists...

Page 148: ...ibrary file XPPPRES DLL is the wrong version You may have to reinstall XPPS The Resource library file XPPPRES DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software...

Page 149: ...d the Resource Library file XPPPNET DLL You may have to reinstall XPPS The Xerox Network Library file XPPPNET DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software...

Page 150: ...Setup dialog without defining any printer connections Source DocuPrint print driver Action Enter the Connections dialog and use the Add New button to define a new printer connection There are no print...

Page 151: ...n to the Setup dialog without saving the changes Select Cancel to return to the parent dialog There was a problem while a window handle was being stored or retrieved The DocuPrint software detected an...

Page 152: ...r Source DocuPrint print driver Action The XDS software version 1 1 requires at least version 3 1 of Windows Contact your System Administrator to either reinstall the XPPS software version 1 0 or to i...

Page 153: ...Side 1 options from the Printing list box in the Covers dialog Transparency Tab and ordered Custom paper stock types require None or Print on Side 1 for Printing Please check the stocks being used in...

Page 154: ...ead access Source DocuPrint print driver Action Recreate the document or modify the properties so that you have read access Unable to print the document An error occurred while the print job was being...

Page 155: ...arency Source DocuPrint print driver Action Perform one of the following steps Select the Collated option if you wish to use the paper stock type and the Finishing option that you have selected Select...

Page 156: ...ws Restart Windows and try accessing the DocuPrint software again XDS failed to initialize resources Close all applications then exit and restart Windows The XDS software failed to initialize properly...

Page 157: ...med directory because you do not have write privileges for the directory Source DocuPrint print driver Action Perform one of the following Select another directory in which to store the DocuTech ready...

Page 158: ...WINDOWS WORKSTATION MESSAGES 49 50 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 159: ...blem is not resolved contact your System Administrator for assistance A fatal memory error has occurred Close some applications and restart the XPPS application Access to the print driver software was...

Page 160: ...ew printer or select Cancel to keep the existing printer and enter a different name for the new printer A problem occurred while the command line arguments were being read There may be a memory proble...

Page 161: ...driver Action Examine your specified page ranges Make sure the page number you entered in the From or To text box does not overlap a page range you listed in the Page s Paper Stock list box An error...

Page 162: ...int Print Submission software Action Exit the Print Submission software and change the access privileges for the file and the directory If you need assistance contact your system administrator An erro...

Page 163: ...memory Windows has run out of memory to run the application or the job ticket contains too many Exception Pages Page Inserts and Job Notes Source DocuPrint Print Submission software Action Close some...

Page 164: ...ish to add the exception page deselect Current value from the Sides imaged combo box or deselect Printer default for Sides imaged at the job level An exception page or insert can not use a paper stock...

Page 165: ...ng the printing operation You may not have enough memory Internal error code a83r Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if...

Page 166: ...nvalid You can either skip processing of this argument only or skip processing of all arguments Source DocuPrint Print Submission software Action Verify that the paths and filenames specified for all...

Page 167: ...ollated Booklet Maker jobs Source DocuPrint Print Submission software Action Perform one of the following actions to change the printing options that were selected from the Job Ticket Select Collated...

Page 168: ...Enter another value in the Copies text box If you want an uncollated stapled print job you must enter a value between 2 and 50 Try to print your job again Copies must be 2 70 for uncollated stapled j...

Page 169: ...s set to Printer default Source DocuPrint Print Submission software Action Perform one of the following actions Choose a different paper stock Deselect Printer default from the appropriate field Note...

Page 170: ...your current job ticket values to the default job ticket values or Cancel to leave the current job ticket values Enter a sender name in the From field You tried to exit the Job Notes dialog box witho...

Page 171: ...en found in the Job Ticket Select the Setup button The job ticket specifies printing options that are not supported by the printer The unsupported options have been reset to their default values Sourc...

Page 172: ...recut Tab or Custom ordered as the paper type and you have entered an order count other than 1 Source DocuPrint Print Submission software Action Change the order count to 1 or select another paper sto...

Page 173: ...ing option other than Portrait Staple Landscape Staple Dual Staple or Bound Jobs that consist entirely of transparencies cannot be stapled You selected Transparency as your paper stock option but sele...

Page 174: ...nt Source DocuPrint Print Submission software Action Select the Precut Tab or the Custom order option from the Type list box Use the Custom Selection dialog that is displayed in order to correct your...

Page 175: ...8 27 inches to 17 0 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog Source DocuPrint Print Submission software Actio...

Page 176: ...r one paper stock and US Letter 8 5 x 11 0 in for another paper stock Source DocuPrint Print Submission software Action Examine the paper sizes that you specified for both the main paper stock and the...

Page 177: ...and the Custom paper type option were specified Source DocuPrint Print Submission software DocuPrint print driver Action Select Standard for the paper type or deselect the Drilled option and resubmit...

Page 178: ...rint print driver Action If your document has more than 50 pages delete the staple command or divide the job into smaller sets Stapled collated sets must contain between 2 and 70 sheets You selected C...

Page 179: ...l The ASCII font size entered is not valid Source DocuPrint Print Submission software Action Enter a larger ASCII font size The connection type for the printer connection that is being modified is not...

Page 180: ...ension XJT to a file which is not a Job Ticket file Source DocuPrint Print Submission software Action Assign a different extension The destination of Save or Print Save requires a valid saved job loca...

Page 181: ...r contact your System Administrator to get access rights to the specified queue The document could not be printed because a socket could not be opened for this print server connection The print server...

Page 182: ...ages range From must be greater than zero You entered a value of zero or less in the From text box of the Setup dialog Source DocuPrint Print Submission software Action Enter a value greater than zero...

Page 183: ...lities cannot be opened The system could not locate the file containing the printer capabilities in the Windows home directory of your workstation Source DocuPrint print driver Action Write down the m...

Page 184: ...inting options for the printer you are using contact your system administrator The Job Ticket file could not be loaded You are not logged onto the specified file server the Job Ticket file does not ex...

Page 185: ...Ticket file is located on a Network Server to which you are not logged Source DocuPrint Print Submission software DocuPrint print driver Action Cancel the activity and make sure that you are logged in...

Page 186: ...xamine your document and make sure that it requires the number of Chapter Starts you are applying You can delete any Chapter Starts that you no longer need The maximum number of Exception Pages has be...

Page 187: ...G which is necessary to print to the print queue you selected Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to locate or to install the app...

Page 188: ...han page range in the From field Enter only numeric values An invalid page range was specified in the To and From text boxes of the Special Pages dialog box Source DocuPrint print driver Action Make s...

Page 189: ...b from being sent to the printer Source DocuPrint Print Submission software DocuPrint print driver Action Resend the job when ready The print job was submitted successfully Your print job has been sub...

Page 190: ...model specified in this connection is missing or corrupted Source DocuPrint Print Submission software DocuPrint print driver Action Delete this connection and use Add New to recreate it If the proble...

Page 191: ...lect Cancel to keep the saved Job Ticket file The selected printer is not connected Files can only be printed to a connected printer XDS is trying to print document files that have been specified on t...

Page 192: ...tain a drive specifier Please enter a valid saved job path that exists on the DocuSP Server Should be no drive specifier for this path Source DocuPrint print driver Action Remove the drive specifier f...

Page 193: ...em administrator to reinstall the software The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XDS You do not have the mo...

Page 194: ...s in the chapter Installing XPPS on a DOS and Windows personal computer in the Site Configuration Guide The Tab Positions must be from 1 through 100 You selected a Precut Tab as the paper stock type o...

Page 195: ...5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box The X Image Shift must be from 17 0 inches to 6 7 inches and the Y Image Shift must be from 14 6 in...

Page 196: ...2 mm and the Y Image Shift must be from 363 mm to 363 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog Source DocuPrint print driver Action Enter...

Page 197: ...alize the printer connection list Call the System Administrator Printer connection list could not be created or reinitialized Source DocuPrint print driver Action Restart XDS If this problem persists...

Page 198: ...ibrary file XPPPRES DLL is the wrong version You may have to reinstall XPPS The Resource library file XPPPRES DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software...

Page 199: ...d the Resource Library file XPPPNET DLL You may have to reinstall XPPS The Xerox Network Library file XPPPNET DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software...

Page 200: ...Setup dialog without defining any printer connections Source DocuPrint print driver Action Enter the Connections dialog and use the Add New button to define a new printer connection There are no print...

Page 201: ...n to the Setup dialog without saving the changes Select Cancel to return to the parent dialog There was a problem while a window handle was being stored or retrieved The DocuPrint software detected an...

Page 202: ...r Source DocuPrint print driver Action The XDS software version 1 1 requires at least version 3 1 of Windows Contact your System Administrator to either reinstall the XPPS software version 1 0 or to i...

Page 203: ...Side 1 options from the Printing list box in the Covers dialog Transparency Tab and ordered Custom paper stock types require None or Print on Side 1 for Printing Please check the stocks being used in...

Page 204: ...ead access Source DocuPrint print driver Action Recreate the document or modify the properties so that you have read access Unable to print the document An error occurred while the print job was being...

Page 205: ...arency Source DocuPrint print driver Action Perform one of the following steps Select the Collated option if you wish to use the paper stock type and the Finishing option that you have selected Select...

Page 206: ...ws Restart Windows and try accessing the DocuPrint software again XDS failed to initialize resources Close all applications then exit and restart Windows The XDS software failed to initialize properly...

Page 207: ...med directory because you do not have write privileges for the directory Source DocuPrint print driver Action Perform one of the following Select another directory in which to store the DocuTech ready...

Page 208: ...WINDOWS WORKSTATION MESSAGES 49 50 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 209: ...r operator or system administrator to check printer status If necessary call your service representative Could not find the default Job Ticket specified in the User Preferences dialog Internal default...

Page 210: ...esn t match the names of available printers Action Go to the Mac Chooser and select the correct LaserWriter printer If necessary ask your system administrator to check installed printer names Queuing...

Page 211: ...Monitor from the Application menu or check the PrintMonitor window There is some type of printing problem Action Select PrintMonitor from the Applications menu at the right of the menu bar and follow...

Page 212: ...MACINTOSH WORKSTATION MESSAGES 50 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 213: ...r operator or system administrator to check printer status If necessary call your service representative Could not find the default Job Ticket specified in the User Preferences dialog Internal default...

Page 214: ...esn t match the names of available printers Action Go to the Mac Chooser and select the correct LaserWriter printer If necessary ask your system administrator to check installed printer names Queuing...

Page 215: ...Monitor from the Application menu or check the PrintMonitor window There is some type of printing problem Action Select PrintMonitor from the Applications menu at the right of the menu bar and follow...

Page 216: ...MACINTOSH WORKSTATION MESSAGES 50 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE...

Page 217: ...ceptable values for the options Bad Queue Value No queues configured You are unable to submit print jobs because the system administrator has not configured any virtual printers Action Write down the...

Page 218: ...ystem administrator Can t initialize SIGQUIT handler Your software has an internal error Action Write down the message and contact your system administrator Can t open job ticket file path The DocuPri...

Page 219: ...or changing to directory path Your software is missing an internal file that is needed for printing Action Write down the message and contact your system administrator Error creating temporary data fi...

Page 220: ...cters Action Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Invalid option In entering the print command an invalid value for one of the opt...

Page 221: ...e message and contact your service representative Job Ticket__SetTitle The print command was entered but an internal error occurred Action Write down the message and contact your service representativ...

Page 222: ...nt command was entered but the print option specified was not valid Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specifie...

Page 223: ...he message and contact your service representative System error The listjob or listq command was entered but an internal error occurred due to one of the following conditions Lack of memory Inability...

Page 224: ...S GUIDE Unable to find server name In entering the print command a valid value for the server option was not specified Action Reenter the print command making sure you specify a valid value for this o...

Page 225: ...ceptable values for the options Bad Queue Value No queues configured You are unable to submit print jobs because the system administrator has not configured any virtual printers Action Write down the...

Page 226: ...ystem administrator Can t initialize SIGQUIT handler Your software has an internal error Action Write down the message and contact your system administrator Can t open job ticket file path The DocuPri...

Page 227: ...or changing to directory path Your software is missing an internal file that is needed for printing Action Write down the message and contact your system administrator Error creating temporary data fi...

Page 228: ...cters Action Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Invalid option In entering the print command an invalid value for one of the opt...

Page 229: ...e message and contact your service representative Job Ticket__SetTitle The print command was entered but an internal error occurred Action Write down the message and contact your service representativ...

Page 230: ...nt command was entered but the print option specified was not valid Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specifie...

Page 231: ...he message and contact your service representative System error The listjob or listq command was entered but an internal error occurred due to one of the following conditions Lack of memory Inability...

Page 232: ...S GUIDE Unable to find server name In entering the print command a valid value for the server option was not specified Action Reenter the print command making sure you specify a valid value for this o...

Page 233: ...lues for the options Bad Queue Value No queues configured Print jobs cannot be submitted because the system administrator has not configured any virtual printers Action Write down the message and ask...

Page 234: ...exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Can t get file from internal table There is an i...

Page 235: ...ldn t initialize internal table There is an internal error possibly due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimu...

Page 236: ...m administrator Error opening configuration file path The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Action Write down the message...

Page 237: ...but an internal error occurred Action Write down the message and contact your service representative Job Ticket__SetSender The print command was entered but an internal error occurred Action Write dow...

Page 238: ...was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirem...

Page 239: ...icate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sen...

Page 240: ...er the command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values Unable to find server name In entering the print command no v...

Page 241: ...lues for the options Bad Queue Value No queues configured Print jobs cannot be submitted because the system administrator has not configured any virtual printers Action Write down the message and ask...

Page 242: ...exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Can t get file from internal table There is an i...

Page 243: ...ldn t initialize internal table There is an internal error possibly due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimu...

Page 244: ...m administrator Error opening configuration file path The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Action Write down the message...

Page 245: ...but an internal error occurred Action Write down the message and contact your service representative Job Ticket__SetSender The print command was entered but an internal error occurred Action Write dow...

Page 246: ...was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirem...

Page 247: ...icate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sen...

Page 248: ...er the command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values Unable to find server name In entering the print command no v...

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