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Administrator Procedures
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Recording Custom Voice Mail Prompts
To record custom system prompts (or restore system prompts):
1.
Access the voice mail administrator’s mailbox and menu (see
).
2.
Say “Replacement” or press
to select the System Prompt Replacement option.
3.
Say or enter the desired prompt number (see the Voice Processing Prompts section,
starting on
, for the appropriate voice prompts for your system).
If the number is not valid,
you hear an error message and must choose another prompt
number.
4.
If the prompt is available in standard format only
, go to the next step.
If the prompt is available in two formats
, select one of the following:
•
Say “Standard” or press
to record a standard (non-ASR) prompt.
•
Say “Speech Recognition” or press
to record an ASR prompt.
5.
The current prompt is played. You have the following options:
•
S
ay “Replay” or press
to replay the prompt.
•
S
ay “Custom” or press
to replace the system prompt with a custom prompt.
Record the prompt and then press
.
•
S
ay “System” or press
to reinstate the system prompt.
•
Say “Cancel” or
press
to leave the prompt unchanged.
If the voice processing system PC disk is full,
a prompt will notify you that it cannot
accept the recording. Hang up and try again later.
If the newly created prompt is to be available in two formats
, repeat step 5 to record the
other format.
6.
When finished recording, you have the following options:
•
Say “Replay” or press
to replay the recording.
•
Say “Append” or press
to add to the message.
•
Say “Erase” or press
to erase and re-record the message.
•
Say “Accept” or press
to accept.
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Summary of Contents for Inter-Tel Axxess
Page 1: ...Inter Tel Axxess Converged Communications Platform M I T E L Administrator Guide ...
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Page 384: ...Part No 550 8001 Issue 11 0 May 2008 A661 9112A ...