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Administrator Procedures
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Creating Audiotex Recordings
To make or change a custom audiotex recording:
1.
Access the voice mail administrator’s mailbox and menu (see
).
2.
Say “Options” or press
for recording options.
3.
Say “Custom” or press
to make a recording.
4.
When prompted, say or enter the desired recording number.
5.
If no recording exists
, go to the next step.
If a standard (non-ASR) recording already exists
, it is played. You have the following
options:
•
Say “Standard” or press
to record a standard (non-ASR) greeting.
•
Say “Copy” or press
to copy the standard (non-ASR) greeting.
•
Say “Speech Recognition” or press
to record an ASR greeting.
6.
When prompted, record the greeting or message, and then press
. While you are
recording, you can:
•
Press
to pause while recording. (Say “Continue” or press
to continue.)
•
Press
to erase and re-record your message.
If you exceed the maximum allotted time for recording length,
a prompt will notify you
and allow you to re-record or save the recording.
If the voice processing system PC disk is full,
a prompt will notify you that it cannot
accept the recording. Hang up and try again later.
7.
When finished recording, select one of the following options:
•
Say “Replay” or press
to replay the message.
•
Say “Append” or press
to add to the message.
•
Say “Erase” or press
to erase and re-record the message.
•
Say “Accept” or press
to accept.
8.
To create an ASR recording, choose one of the following options:
•
Say “Copy” or press
to copy the standard (non-ASR) greeting.
•
Say “Speech Recognition” or press
to record an ASR greeting.
9.
When finished, select one of the following options:
•
Say “Replay” or press
to replay the message.
•
Say “Append” or press
to add to the message.
•
Say “Erase” or press
to erase and re-record the message.
•
Say “Accept” or press
to accept.
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Summary of Contents for Inter-Tel Axxess
Page 1: ...Inter Tel Axxess Converged Communications Platform M I T E L Administrator Guide ...
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Page 384: ...Part No 550 8001 Issue 11 0 May 2008 A661 9112A ...