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Page 251 Intercom, Speed Dial, and Feature Code Directory
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
INTERCOM, SPEED DIAL, AND FEATURE CODE DIRECTORY
NOTE:
The Directory is a premium feature and does not support single-line sets.
The Directory feature enables display endpoint users to “look up” intercom extension numbers
and usernames, system speed-dial numbers and names, or system feature codes. Once the
desired information has been displayed, the user may automatically dial the number, store the
number in a station speed-dial location, select a different number/name, terminate the directory
routine, or switch to the other directory. A directory search can be performed when a call is
waiting on conference or transfer hold at the station.
In a network setting, a user can see intercom directory names and extension numbers for all
devices that are programmed as “off-node devices” on the local node. Devices that are repre-
sented by wildcard off-node extensions will
not show up in the intercom directory.
To use the directory, the user enters a letter, a string of letters, a valid extension number, or a
valid feature code. If searching for a name, the full name need not be entered. The system will
find the closest match and show the number and its associated name on the endpoint display.
Or, the user can scroll alphabetically through the stored list of names. (It is not possible to
scroll through the extension numbers or feature codes numerically; extensions and features
scroll alphabetically.)
Directory names can include English/Spanish or Japanese characters, or a combination. In the
directories, English/Spanish characters are alphabetized before the Japanese characters. There-
fore, Japanese names will be at the end of the list.
NOTE:
When using Japanese as the Primary or Secondary language, you can only search for
last names in IC and CO directories. You cannot search based on the first name.
Keypad buttons are used to enter the desired English/Spanish or Japanese (Katakana) letters,
numbers, and punctuation. Refer to the chart on the next page. (Only digital display endpoints
can be used for viewing Japanese prompts.) The station user can switch between numeric and
alphanumeric modes. (Numeric mode =
button unlit; alphanumeric mode =
button lit.) In alphanumeric mode, the number of times a button is pressed determines which
character is entered. For example, 77776444844 would enter “SMITH.” When adjoining char-
acters are located under the same button, press the
button once to advance to the next
character. For example, 5666 66337777 would enter “JONES.” The letters correspond
to the letters printed on the dialpad buttons.
NOTE:
The Message Lamp on Models 8500, 8520, and 8560 endpoints is in the upper right-
hand corner of the endpoint. If programmed for the Message feature, the lamp lights in alphanu-
meric mode.
The intercom directory is automatically updated whenever usernames and/or extension number
information is reprogrammed. The outside directory is updated whenever a system speed-dial
number or name is reprogrammed.
Only administrator stations will be able to view administrator feature codes using the directory.
If the Diagnostics Mode feature is enabled, you will be able to see the diagnostic feature codes
MSG MSG
FWD
FWD