Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 28 / 384

Page 12
Administrator Procedures
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Introduction
INTRODUCTION
When your technician or installer is programming your site’s database, he or she can program
an endpoint’s extension as a system administrator and a voice mail administrator. Often the
system administrator and voice mail administrator are one in the same. You can use an end-
point that has been designated as an administrator endpoint to perform certain programming
tasks for the call processing system and/or the voice mail system. In addition, the administra-
tor’s endpoint shows system and network alarm messages.
Any display Inter-Tel endpoint (Attendant or non-Attendant) can be assigned as a system or
voice mail administrator. If a non-Administrator station user attempts to use the administrator
features, the user will hear reorder tones, and the display will show CANNOT ACCESS
RESERVED FEATURE. It is strongly recommended that you use a six-line display endpoint as
the system and voice mail administrator endpoint so that you will have easy access to program-
ming features and access to alarm messages.
NOTE:
A Single-Line endpoint cannot be used as an Administrator station.
This section provides you with the instructions for performing system and voice mail adminis-
trator tasks. The information is presented as follows:
•
System Administrator Procedures begin on page 13 .
•
Voice Mail Administrator Procedures begin on page 52.
A Quick Reference Guide containing instructions for the most frequently-performed proce-
dures is located in the front of this book for your convenience.
Scheduled Delayed Major Resets: Prior to v9.0, when certain programming changes were
made to the database, the system required a major reset. If the programming changes were
done via an administrator’s endpoint, the message ENTER SYS RESET OPTION was shown
on the administrator endpoint’s display. The administrator could choose to complete an imme-
diate major reset or schedule a delayed major reset. The delayed major reset option allowed the
administrator to schedule a reset to occur when the system was not in use.
In v9.0 and later system software, you no longer need to perform a major reset for the follow-
ing programming changes:
•
Changing extensions
•
Swapping extensions
•
Creating off-node devices
•
Changing ACD Agent IDs
•
Adding and removing extensions from Extension Lists
•
Equipping and unequipping devices
Because it is no longer necessary to complete a reset for the programming changes listed
above, your administrator’s endpoint no longer displays the ENTER SYS RESET OPTION
after you complete the changes.