Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 187 / 384

Page 171 Using DISA
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
During database programming, the programmer can determine the number of times that a
caller may unsuccessfully attempt to enter a security code and/or dial an extension number. If
the user does not succeed within the determined number of attempts, the call will be discon-
nected (if the security code is invalid) or transferred to the primary Attendant (if the extension
number is invalid).
Using DISA
NOTE:
If DTMF decoders are unavailable when a DISA call is received, the incoming DISA
call is automatically sent to the primary Attendant.
To use DISA:
1.
From a DTMF endpoint, dial the telephone number of the DISA trunk. When the call is
answered by the system, you hear system intercom dial tone.
If you hear a single progress tone, enter the appropriate (day or night) DISA security
code, followed by pound (#).
2. Dial an extension number or a hunt group pilot number. (To call the primary Attendant,
dial 0.) You hear music or ringing until the call is answered.
DISA
Caller dials DISA
n u m b e r, h e a r s
d i a l t o n e , a n d
enters password
Axxess
Caller can dial a voice processing
system, station, or hunt group
1
2