Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 219 / 384

Page 203 Placing Outside Calls
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
To place a call using automatic route selection:
1. Inter-Tel Endpoints: While on- or off-hook, enter the Automatic Route Selection fea-
ture code (92000), or press the ARS button. You hear dial tone.
Single-Line Sets: Lift the handset and enter the Automatic Route Selection feature
code (92000). You hear a single progress tone followed by dial tone.
NOTE:
If required, enter a forced account code using the dialpad or a pre-pro-
grammed speed-dial button (see page 207 ). Display endpoints show ENTER
ACCOUNT CODE and the digits as they are entered. You hear a progress tone when
the code is accepted.
2.
Dial the telephone number. Use the button to backspace if you make a mistake.
Include the area code, if needed. You hear one of the following signals.
•
Single progress tone: Your call is being placed. The associated individual trunk
or Call button flashes slowly. Executive Display, Professional Display, and Model
8560 endpoint users have the same options as described for outgoing calls on the
previous page.
•
Busy signals, then music: All of the trunks in the route group are busy. Do one of
the following:
– Camp-on and wait for the trunk.
– Request a callback (queue): The system places your station in a queue for
the trunk. When you hear ringing and the display shows TG XXXX (or
group name) IS NOW AVAILABLE, lift the handset; Inter-Tel endpoint
users may also need to press the fast flashing Call button or individual trunk
button (or the
button). You hear dial tone and digits being dialed.
The associated individual trunk or Call button flashes slowly.
•
Repeating reorder tones: You are restricted from the number dialed or from
using the route selected. The display shows INVALID OUTSIDE NUMBER or
RESTRICTED OUTSIDE NUMBER. If the number that you dialed does not
match any of the programmed ARS route group patterns, the display shows
UNABLE TO ROUTE CALL.
MUTE
ANSWER