Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 196 / 384

Page 180
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Multilingual Capability
MULTILINGUAL CAPABILITY
NOTE:
The Multilingual Support premium software license is required. It is installer-program-
mable to prevent unintentional language changes by users in an all-English system.
The system provides a choice between American English, British English, Spanish (Mexico
City Spanish Dialect for VPU and EVMC, American Spanish Dialect for EM), and Japanese
prompts and displays. The system selects the language to use for each call, as determined by
the trunk, station, and voice processing system programming, as described below. Japanese
prompts can be viewed only on the digital display endpoints. Other Inter-Tel endpoints do not
support Japanese displays.
STATIONS
Stations can be programmed to use a primary and secondary language.
Primary Language
The system can be programmed to use a Primary Language and a Secondary Language. The
available languages are American English, British English, Spanish, and Japanese. Note that
Spanish voice prompts use Mexico City Spanish Dialect for VPU and EVMC, and American
Spanish Dialect for EM. A station flag in Database Programming determines the language that
will be used by each station.
For example, if the station is programmed for American English, all Inter-Tel endpoint dis-
plays will appear in American English. Also, when the station is used for calling a voice pro-
cessing system application, the voice prompts will be in American English (unless overridden
by a Call Routing Announcement as described on
page 182 ). If programmed for Japanese, the
displays will be in Japanese (Katakana) characters and the voice prompts will be in Japanese
(unless overridden). By default, all stations are set for the system’s Primary Language.
NOTE:
Only digital display endpoints will display Japanese prompts. Other Inter-Tel endpoints
do not support Japanese displays.
All displays and default messages in the system are provided in American English, British
English, Japanese, and Spanish. Note that Spanish voice prompts use Mexico City Spanish
Dialect for VPU and EVMC, and American Spanish Dialect for EM. Station-programmed mes-
sages, including those programmed through the administrator’s endpoint, can include English/
Spanish or Japanese characters, or a combination. In displayed lists, such as directories, the
English/Spanish characters are alphabetized before the Japanese characters. Therefore, Japa-
nese names will be at the end of the list.
When programming a feature that requires a time and date, an English/Spanish endpoint user
will enter the date in the order “month, day, year” and the time in the order “time, AM/PM.”
The Japanese endpoint user will enter the date as “year, month, day” and the time as “AM/PM,
time.” The displays show the time and date differently, as well. For example, the English/Span-
ish display will show the time and date as “12:25 TUE NOV 28” and the Japanese display will
show “TUE 11/28 12:25.”