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Intelligent Directory Search (IDS)
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0,
May 2008
INTELLIGENT DIRECTORY SEARCH (IDS)
When using an Axxess system, the user may encounter several situations where inputting text
is necessary. Examples of these situations may include searching an IC, Outside, or Feature
directory for a particular number, name, or feature. Of such situations, searching the directory
is likely the most common scenario for entering text.
NOTE:
Voice Mail Directory instructions have not changed.
The IDS feature does not
apply to the Voice Mail Directory. Continue to use existing user guide instructions for entering
and retrieving names from the Voice Mail Directory.
The Intelligent Directory Search (IDS) feature improves searching for names in the directory
by allowing the user to press one number for each letter rather than several. Each button repre-
sents several letters. For example, dialpad button
represents “5,” “J,” “K,” “L,” “j,” “k,” or
“l.” To enter JONES, the user presses
. As buttons are pressed, several possi-
ble matches appear on the display endpoint. This is similar to the “text on nine keys (T9)” fea-
ture on many cellular phones.
A display endpoint or an Inter-Tel Model 8602 IP softphone application is required for using
the IDS feature.
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Summary of Contents for Inter-Tel Axxess
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