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Matrix ETERNITY NE System Manual
•
Stuttered Dial Tone/Voice Message:
When the extension user goes OFF-Hook, s/he will hear a voice
message, if a pre-recorded Voice Module has been assigned for Message Wait Notification. If no voice
module is recorded and assigned, the extension user will hear a stuttered dial tone instead.
If you want voice message to be played as message wait notification, record and assign a Voice
Module. See
“Voice Message Applications”
for instructions.
ETERNITY can play only 4 Voice Modules simultaneously. The Voice Module for Message Wait Notification
will not be played if there are already 4 being played simultaneously. In which case, Stuttered Dial Tone will
be played for Message Wait Notification, when the extension user goes OFF-Hook.
•
LED Lamp:
If the SIP has a 'Message Wait' lamp, you may select this option as Message Wait
Indication. The lamp will blink continuously and will be turned off when the extension user has retrieved
all the waiting messages.
•
Ring:
The extension will ring for the duration of the Message Wait Ring Timer (configurable; default: 30
seconds), for as many times as the Message Wait Ring Count (configurable; default: 10 times), at the
interval set as the Message Wait Ring Timer Interval (configurable; default: 30 minutes).
When the extension user answers the call, the VMS informs the user of the new message and allows
the extension user to access it.
See the feature description
“Message Wait”
to know more.
Default: LED Lamp.
9.
To notify the extension user via e-mail about new messages in the mailbox, select the check box
Voice
Mail Notification via E-mail
.
•
To mail the new voice message to the extension user as attachment, select
With Attachment (.wav
file)
.
•
To mail the notification only to the extension user, select Without Attachment.
Default: Without Attachment.
•
Type the
E-mail Address
of the extension user to which the voice mail notification is to be sent. The e-
mail ID may consist of 64 characters (maximum). Default: blank.
10.
To assign Department Group mailbox to the SIP extension, select the check box
Assign Mail Box of
Department Group
. Default: Disabled.
You can assign the Mailbox of a Department Group to SIP extensions, even to those SIP extensions that
are not included in the Department Group. See
“Department Call”
.
•
Select the Department Group whose mailbox you want to assign to the extension from the combo box
Specify Department Group
.
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