Matrix ETERNITY NE System Manual
1
CHAPTER 1
Introduction
Welcome
Thank you for choosing the Matrix ETERNITY NE! We hope you will make optimum use of this intelligent,
integrated IP-PBX. Please read this document carefully to get acquainted with the product before installing and
operating it.
About this System Manual
This document provides detailed information and instructions for installing and operating ETERNITY NE.
You may refer to the ETERNITY NE
Quick Start
and the ETERNITY NE
User Card
shipped with the system.
You may also refer the User Card for the proprietary digital key phone/Extended IP Phone shipped with the system,
for instructions on using the features of the ETERNITY NE.
This is a common documentation for all configurations of ETERNITY NE.
Intended Audience
This System Manual is aimed at:
•
System Engineers
, who will install, maintain and support the ETERNITY NE. System Engineers are
persons who customize the system configuration to meet the requirements of the organization/users. It is
assumed that they are experienced in installing PBX, are familiar with telecom wiring technology, how it
works, and the various technical terms and functions associated with it.
No one, other than the System Engineer is permitted to make any alterations to the configuration of the
ETERNITY NE.
•
System Administrators
, who are persons who will administer the ETERNITY NE. Generally an operator/
receptionist in an organization, or the staff manning the reception or front desk area of the establishment
are selected as System Administrators.
It is assumed that the System Administrators have some previous experience in administering a PBX and
its Terminals and Consoles. The System Administrators are not expected to install and configure the PBX,
but only the routine jobs and features that are specific to them like generating SMDR reports, Setting
report filters, configuring the features, Setting Alarms, reminders, etc.
Summary of Contents for ETERNITY NE
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