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Matrix ETERNITY NE System Manual
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A dials Flash-1 to toggle from D to B.
•
D put on hold and played music. A is in speech with B.
•
A can toggle back to D by dialing Flash-1.
Toggling between two external calls
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A is in speech with D.
•
A wants to talk to E.
•
A presses Flash and dials the external number of E.
•
A gets Ring Back Tone and D is put on hold. D gets music on hold.
•
E answers the call. D cannot hear the conversation between A and E.
•
A dials Flash-1 to toggle from E to D.
•
E is put on hold and played music on hold. A is in speech with D.
•
A can toggle back to E by dialing Flash-1.
•
The party put on hold during Call Toggle cannot hear the conversation between the other two parties.
•
You can also toggle between an incoming internal/external call (indicated by call waiting tone) and an
internal/external call you are currently in speech with.
•
You can also answer an incoming 'Interrupt Request' call and toggle between the interrupting extension
and the extension you were in speech.
•
You can convert a Call Toggle into a three-party conference by dialing Flash-0.
•
You can transfer the call you are currently in speech with to another extension.
•
You can park the call you are currently in speech with.
How to configure
Call Toggle is a
“Class of Service (COS)”
dependant feature. By default, Call Toggle is included in the ‘Basic
Features’ allowed to all extensions of ETERNITY. You cannot disable this feature selectively in the COS of
extensions, without disabling the entire set of Basic Features.
No other configuration is required for this feature, except for programming a DSS key for Call Toggle, if required, on
the DKP and Extended IP Phone extensions. See
Phone Key Settings
under
“DKP Extensions”
and
Phone Key
Settings
under
“Matrix Extended IP Phone Key Settings”
in
SIP Extensions
.
Summary of Contents for ETERNITY NE
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