Matrix ETERNITY NE System Manual
251
CHAPTER 6
Voice Mail System
Before you begin configuration of the VMS related parameters, consider the following points:
•
Decide which extension users are to be provided voice mail. Make a list of these extensions by their port
type and port number, access codes.
•
If you intend to use the VMS Auto Attendant on trunks,
•
make a list of the trunks by their port type (CO Mobile, SIP) and port number.
•
configure welcome and greeting messages. You may either use the default, pre-recorded welcome
messages of the VMS, or record in WAV format, the custom welcome messages that meet your
requirements.
•
configure
“Graphs and Nodes”
.
•
configure Multi-level Auto Attendant Profile.
•
select VMS Auto Attendant for routing incoming calls during the day and the night for the desired trunk
ports.
•
configure Voice Mail Auto Attendant parameters for the trunk ports.
•
If you want to use custom messages,
•
record the desired voice messages in WAV format.
•
upload your recorded messages on to the embedded FTP server of ETERNITY NE.
•
To upload or download VMS Software, configuration files, mailbox messages, you will need to access the
embedded FTP server of ETERNITY NE.
To configure Voice Mail Settings,
•
Open Jeeves.
•
Log in as System Engineer.
•
Click the
Advanced Settings
link.
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