Matrix ETERNITY NE, System Manual

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Matrix ETERNITY NE System Manual 663
Meet Me Paging
What’s this?
Using Meet Me Paging, extension users can announce the name of the person they want to talk to on the Page
zone. The called person can respond to the announcement, by dialing, from any extension, the Meet Me Paging
code and the extension number of the caller.
When making a Meet Me Paging call, extension users can announce the extension number from where they are
calling, so that the called person knows which extension number to dial.
This feature is of great use to Operators. Using this feature, the Operator can put an important call on hold and
track the extension user who is not at the desk using Meet Me Paging. Once the person is located and calls the
Operator, the Operator can transfer the call to the person at the current location.
How it works
• The Operator receives a call for B.
• Operator calls B’s extension, but B is not at the desk.
• Operator uses Paging and makes the announcement for B, asking B to call the Operator.
• B is near extension 201. B dials Meet Me Paging Code and dials the extension number of the Operator.
• B is in speech with the Operator.
How to configure
To be able to use Meet Me Paging, extension users must have the feature “Paging” in their Class of Service.