Matrix ETERNITY NE, System Manual

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Matrix ETERNITY NE System Manual 729
Room Monitor
What’s this?
This feature enables the DKP Extension users to listen to the conversations taking place in another location where
a DKP Extension is present.
Room Monitor can be used to monitor activities on the Shop Floor / Manufacturing area, without physically being
present there.
• Use this feature in accordance with the local privacy laws.
• Matrix Comsec is not responsible for any mis-/abuse of this feature by users.
How it works
• B is a supervisor in a Chemical Manufacturing Company.
• B’s room in on the second floor. The manufacturing area is on the ground floor.
• To keep track of the activities in the plant on the ground floor, B can activate Room Monitor. For this,
another DKP must be present where the activities are to be monitored.
• When B activates Room Monitor, the speaker of the DKP on the ground floor goes OFF-Hook. B can now
hear to all the sounds taking place in the ground floor.
Feature Interaction
• Call States:
• Room Monitor can be enabled from both-SLT and DKP, but the destination extension in the cabin for
Room Monitor must be a DKP.
• This feature will work when the DKP is idle.
• Microphone of the destination DKP is activated when the caller uses Room Monitor. But, the speaker is
not activated.
• One-way speech is established. The caller is able to the conversation taking place in room where
Room Monitor has been activated, but no one in the room will know that the monitoring is being done.
• Room Monitoring is terminated when the caller disconnects or the called party lifts the handset to dial
or the called party gets a call from any other extension.
• “Priority”: Room Monitor feature can be used by an extension whose priority is higher than the extension,
which has to be monitored.