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Matrix ETERNITY NE System Manual
To put a call on Exclusive Hold, when Global Hold is enabled:
•
You are in speech with on a Trunk/with an extension.
•
Press Hold key twice in quick succession within 1 second.
•
Go idle.
•
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call:
•
press Call Appearance key of your phone.
•
press DSS Key of the Trunk/extension you put on hold from your phone.
Global Hold
To put a call on Global Hold:
•
You are in speech with on a Trunk/with an extension.
•
To put on Global Hold, press 'Hold' key.
•
Go idle.
To retrieve a call on Global Hold:
•
From any DKP or Extended IP Phone,
•
Press the DSS Key of the Trunk/extension put on Global hold, which is blinking slowly Blue.
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