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Matrix ETERNITY NE System Manual
7.
In Meeting:
The extension user can set this message to be displayed to the callers, if s/he is busy in a
discussion or meeting.
8.
Out for Meal:
The extension user can set this message to be displayed to other extensions when going on
a lunch break.
9.
Out of Office:
The extension user can set this message to be displayed to the callers when s/he leaves
the office temporarily.
When an extension user sets any Publish Presence message other than 'Absent', the system will consider
the user as 'Present'. All incoming and outgoing calls will be allowed on this extension.
It is possible to program another message in place of Publish Presence messages listed from 6 to 9: I am
Mobile, In a Meeting, Out for Meal, Out of Office.
Publish Presence messages can be set or changed for any extension from the System Administrator (SA)
mode.
Viewing Presence
•
Extension users can know the status of another extension user before calling or when the extension user
does not answer the call.
•
Generally, when DKP extension users call another extension, the name of the called extension is
displayed on the calling DKP extension. Now, if the flag 'Display User Status during Call' is enabled in the
System Parameters, when DKP extension users call another extension, the calling DKP extensions will be
displayed the 'presence' status message published by the called extension
58
.
•
SLT extension users, whose phone is equipped with a CLI display, can see the status of another extension
by dialing a feature access code, then going ON-Hook. The system will ring back the SLT and send the
Presence status of the desired extension as CLI.
•
SIP extension users can use the Presence feature of ETERNITY to view the presence status of other
extensions. For this, they must dial the feature access code and the number of the desired extension.
•
SIP extension users who want to view the status of other extensions using the feature supported by their
SIP Client, must have 'Presence Subscription' enabled in their SIP Extension Settings. Refer
“Configuring
SIP Extensions”
.
How to configure
This feature involves the configuration of the following parameters:
•
'Display User Status during Call' flag:
DKP extension users will be able to view the presence status for
the called extension only if this flag is enabled in the System Parameters.
•
PUBLISH:
SIP extension users who want to publish their presence using the feature supported by their
SIP client will be able to publish their presence status only if this feature is enabled in their SIP Extension
Settings. This parameter is not necessary, if they want to publish presence using the feature of ETERNITY.
58.
DKP users can also dial a feature access code and the number of the extension to see the status of that extension on their DKP.
But this would not be required, if the 'Display User Status during Call' flag is enabled in the System Parameters.
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