Matrix ETERNITY NE System Manual
717
•
The record of the outgoing call is stored in the RCOC Table, only if the same record does not already exist
in the database.
•
Each entry is kept for the duration of the RCOC Record Delete Timer (programmable; default: 999
minutes). Whenever a record is stored in the RCOC database, the Record Delete Timer for that entry is
activated. On the expiry of the Timer, the entry is deleted by the system.
•
Each record is deleted from the database either after the call is returned or on expiry of the Record Delete
Timer.
•
The RCOC database remains unaffected during power outages.
•
In case of Call Transfer, RCOC will be set for the extension which made the call on the trunk.
•
The Ring Back Tone Timer is common to all internal calls; calls made from one extension will ring on the
destination extension till the end of this timer. Change in the Ring Back Tone Timer for RCOC returned
calls on original caller's extension will also be applied on Ring Back Tone Timer for all internal calls. So,
program this Timer taking this into consideration.
•
Persons using DISA must be informed about RCOC feature access code ** and how to use this feature
when in DISA mode.
How to configure
For this feature to work, it must be enabled on the Trunk and in the Class of Service of the extensions. If desired,
the related Timers, i.e., the RCOC Record Delete Timer and the Ring Back Tone Timer may also be changed.
Enabling RCOC on Trunk
•
Log in as System Engineer.
•
Click the trunk parameters of the trunk type on which you want to enable this feature, namely:
•
SIP
Summary of Contents for ETERNITY NE
Page 1: ...ETERNITY NE System Manual ...
Page 2: ......
Page 3: ...ETERNITY NE The Next Generation IP PBX for Small Businesses System Manual ...
Page 10: ...vi Table of Contents ...
Page 24: ...14 Matrix ETERNITY NE System Manual ETERNITY NE3 ETERNITY NE ...
Page 26: ...16 Matrix ETERNITY NE System Manual ...
Page 60: ...50 Matrix ETERNITY NE System Manual ...
Page 260: ...250 Matrix ETERNITY NE System Manual ...
Page 292: ...282 Matrix ETERNITY NE System Manual ...
Page 298: ...288 Matrix ETERNITY NE System Manual Click the more link to expand options ...
Page 373: ...Matrix ETERNITY NE System Manual 363 Click Hardware to expand options ...
Page 884: ...874 Matrix ETERNITY NE System Manual ...
Page 912: ...902 Matrix ETERNITY NE System Manual ...