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262

Netfinity Server HMM

Summary of Contents for 866441Y - Netfinity 5600 - 8664

Page 1: ...S09N 1595 00 IBM Netfinity Servers IBM Netfinity 5600 Type 8664 Models 11Y 1RY 21Y 2RY 31Y 3RY Hardware Maintenance Manual November 1999 We Want Your Comments Please see page 262...

Page 2: ......

Page 3: ...S09N 1595 00 IBM Netfinity Servers IBM Netfinity 5600 Type 8664 Models 11Y 1RY 21Y 2RY 31Y 3RY Hardware Maintenance Manual November 1999 We Want Your Comments Please see page 262 IBM...

Page 4: ...rmation herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any...

Page 5: ...are familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es d...

Page 6: ...peligro ante de llevar a cabo cualquier operaci n Online support Use the World Wide Web WWW to download Diagnostic BIOS Flash and Device Driver files File download address is http www ibm com pc file...

Page 7: ...ice information 51 Netfinity Manager Advanced System Management service 62 Locations Removals 86 Symptom to FRU index 194 Undetermined problems 215 Parts listing Type 8664 223 Related service informat...

Page 8: ...vi Netfinity Server HMM...

Page 9: ...duct Data 28 System Card Data 28 Devices and I O Ports 28 Date and Time 29 System Security 30 Using the power on password menu 30 Using the administrator password menu 32 Defining a system owner s nam...

Page 10: ...software configuration setup 54 Changing the hardware configuration setup 54 Specifications 55 Troubleshooting the Ethernet controller 57 Network connection problems 57 Ethernet controller troubleshoo...

Page 11: ...oving the server door tower model 105 Removing the trim bezel 106 Tower model 106 Rack model 106 Working with adapters 107 LEDs for hot plug PCI slots 108 Adapter considerations 109 Enabling hot plug...

Page 12: ...ring the rack enclosure 154 Installing the server 156 Replacing the battery 161 Changing jumper positions 164 Two pin jumper blocks 164 Three pin jumper blocks 165 System board component locations 166...

Page 13: ...ovell NetWare or IntraNetWare server ODI driver messages 217 NDIS 2 01 OS 2 driver messages 219 NDIS 4 0 Windows NT driver messages 220 UNIX messages 221 Parts listing Type 8664 223 System 224 Cables...

Page 14: ...or message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or...

Page 15: ...ER Yes No 002 Go to Step 004 003 Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test 004 Power off the computer and all external devices Check all cabl...

Page 16: ...eo mode to monitor and access POST or to look at the System Error Log 006 Run the Diagnostic Programs If necessary refer to Running diagnostic programs on page 10 If you receive an error go to Symptom...

Page 17: ...ools are available to help identify and resolve hardware related problems Diagnostic programs Power on self test POST POST beep codes Error messages System error log Option diskettes Light path diagno...

Page 18: ...ror message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test Running diagnostic programs While you are running the diagno...

Page 19: ...s that you want to save to obtain accurate test results when testing the diskette drive 6 The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server To st...

Page 20: ...ate password then press Enter 3 The Diagnostic Programs screen appears 4 Select Utility from the top of the screen 5 Select View Test Log from the list that appears then follow instructions on the scr...

Page 21: ...ed the other error messages usually will not occur the next time you run the test POST beep codes POST generates beep codes to indicate successful completion or the detection of a problem One beep ind...

Page 22: ...reseat the VRM indicated by the lit VRM Error LED and restart the server 3 If the problem persists replace the VRM 1 Check the DIMM Error LEDs on the memory board 2 Replace the DIMM indicated by the...

Page 23: ...g for additional information 2 If you cannot correct the problem from the information in the error log try to determine the failing adapter by removing one adapter at a time from PCI bus B PCI slots 3...

Page 24: ...rt the server Restart the server Disconnect all power from the server for 30 seconds Reconnect the power to the server then restart the server Replace power supply 1 Replace power supply 2 Replace pow...

Page 25: ...n LED on the failing fan assembly will also be on 2 A failing fan can also cause the TEMPERATURE and HDD LEDs to be on Fan 2 has failed or is operating too slowly Notes 1 An LED on the failing fan ass...

Page 26: ...s failed or is operating too slowly Notes 1 An LED on the failing fan assembly will also be on 2 A failing fan can also cause the TEMPERATURE and HDD LEDs to be on The system temperature has exceeded...

Page 27: ...enerally text messages but they also can be numeric For information about these error messages refer to the documentation that comes with your software System error log The system error log contains a...

Page 28: ...e Preparing to install options on page 100 then remove the cover see Removing the left side cover tower model on page 103 or Removing the cover rack model on page 104 2 Locate switch block 2 SW2 on th...

Page 29: ...3 5 inch 1 44 MB Hard Disk Drives Up to six hot swappable hard disk drives supported CD ROM Drive Standard 40X IDE Keyboard and Auxiliary Device standard only on tower models Keyboard Mouse Expansion...

Page 30: ...BASE TX Ethernet port controller on system board Redundant Ethernet capability through the use of an optional network interface card NIC Netfinity Advanced System Management Processor on system board...

Page 31: ...y The ROM based diagnostic program that comes with the server provides diagnostic support for the system memory disk drives and other system components Configuration overview on page 24 The System Con...

Page 32: ...n use this program to set passwords for starting up the server and accessing the System Configuration Utility program SCSISelect Utility program With the built in SCSISelect Utility program you can co...

Page 33: ...ion Utility program if you add remove or relocate any hardware option or if you receive an error message instructing you to do so Review this chapter and the information that comes with the option bef...

Page 34: ...ams see Running diagnostic programs on page 10 2 When the message Press Alt F1 for System Partition Boot appears press Alt F1 to start the system from the system partition See the ServerGuide and Netf...

Page 35: ...ote The choices on some menus might differ slightly depending on the BIOS version that comes with the server To change configuration settings 1 Use the Up Arrow or Down Arrow key to highlight the menu...

Page 36: ...tem Configuration Utility main menu and on the limited System Configuration Utility main menu System Information Select this choice to display information about the server Changes that you make on oth...

Page 37: ...oard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the System Configuration Utility program Date and Time Select this choice to set...

Page 38: ...an access all choices on the System Configuration Utility main menu Power on password only You must enter the password to complete the system startup You can access all choices on the System Configura...

Page 39: ...e Power on Password menu appears 2 Type the password in the Enter Power on Password data field You can use any combination of up to seven characters A Z a z and 0 9 for the power on password Keep a re...

Page 40: ...verridden or removed You must replace the system board To set an administrator password 1 Select Administrator Password from the System Security menu then press Enter The Administrator Password menu a...

Page 41: ...The System Security menu contains the Power on Password choice Defining a system owner s name You can specify a system owner s name that displays during POST The system owner s name can only be remove...

Page 42: ...SCSI adapters installed in the server You can enable a virus detection test that checks for changes in the master boot record at startup You also can choose to run POST in the enhanced mode or the qui...

Page 43: ...flicts on page 39 Use the Up Arrow or Down Arrow key to highlight the assignment that you want to change and press Enter Use the Left Arrow or Right Arrow key to select from the list of available choi...

Page 44: ...that you want to enable Use the Left Arrow or Right Arrow key to select Enable System Service Processor Settings Select this choice to view the IRQ used by the Advanced System Management Processor sy...

Page 45: ...ings to delete the changes and restore the previous settings Load Default Settings If you make configuration changes and then decide that you want to use default values instead select Load Default Set...

Page 46: ...ram and record the current configuration settings See The System Configuration Utility program on page 25 2 Set jumpers or switches on the server components See Changing jumper positions on page 164 3...

Page 47: ...ressing Esc while the error message is displayed The System Configuration Utility program configures the system hardware and PCI IRQs The program does not consider the requirements of the operating sy...

Page 48: ...plication program does not operate or it returns an error Screen messages indicate a conflict exists To resolve conflicts you can change the software or hardware configuration Note Start the System Co...

Page 49: ...been set a prompt appears asking you to enter the password to start the SCSISelect Utility program The system will locate the attached SCSI devices then prompt you to select either channel A internal...

Page 50: ...Ultra2 SCSI LVD devices When the Maximum Sync Transfer Rate is set to 20 0 this value represents the transfer rate for Fast SCSI devices Advanced Configuration Options Select this choice to view or c...

Page 51: ...ires a low level format When you get recurring messages from the diagnostic tests directing you to run the Low Level Format program on the hard disk drive As a last resort before replacing a failing h...

Page 52: ...e screen if the defect limit is reached If this happens run diagnostics on the disk drive see General checkout on page 6 3 To install an operating system after the hard disk drive is formatted follow...

Page 53: ...le the operating system to address the Ethernet controller refer to the ServerGuide and Netfinity Manager Information section of this Server Library or to the operating system documentation For troubl...

Page 54: ...thernet controller Disconnecting the Ethernet cable from the primary Ethernet controller will cause the Ethernet traffic to be automatically switched to the secondary Ethernet controller This can be v...

Page 55: ...where d and path are the drive and path to which you copied PCNETOS2 EXE 6 Restart the server The failover function is now enabled Windows NT Server IBM offers hot plug support for Windows NT Server V...

Page 56: ...the setup wizard until the program is installed 7 Restart the server To install the IBM PCI Hot Plug Solution package 1 Download the IBM PCI Hot Plug Services EXE file from the Netfinity Support web...

Page 57: ...is restored In this mode the adapter cannot be hot swapped Users with the IBM Netfinity Hot Plug PCI for Windows NT Server 4 0 package installed should check the Enable for DMI Hot Swap Support check...

Page 58: ...ver occurs A message is generated to the operating system console The custom counters for the device driver contain variables that define the state of the failover function and the location of the red...

Page 59: ...4 Checking the system for damage on page 52 Bypassing an unknown power on password on page 53 Resolving configuration conflicts on page 54 Specifications on page 55 Troubleshooting the Ethernet contro...

Page 60: ...work correctly run the diagnostic tests from the diagnostic utility menu For information about running tests see Running diagnostic programs on page 10 After spilling liquid on it If liquid gets on th...

Page 61: ...inistrator password has been set If necessary see Using the administrator password menu on page 32 for details Start the Configuration Setup Utility program and change the power on password See Using...

Page 62: ...driver defined The SVGA video memory occupies 32KB 1 KB approximately 1000 bytes of space in the hex C0000 to C7FFF EMS memory area EMS device drivers must use addresses different from those assigned...

Page 63: ...nt Air temperature Server on 10 to 35 C 50 to 95 F Altitude 0 to 914 m 3000 ft Server on 10 to 32 C 50 to 90 F Altitude 914 m 3000 ft to 2133 m 7000 ft Server off 10 to 43 C 50 to 110 F Maximum Altitu...

Page 64: ...al Units Btu per hour Minimum configuration 683 Btu 200 watts Maximum configuration 2048 Btu 600 watts Acoustical Noise Emissions Values Sound power idling 6 6 bel maximum Sound power operating 6 8 be...

Page 65: ...d Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller lights on the operator information panel These lights indicate whether a problem exists with...

Page 66: ...another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI dev...

Page 67: ...ms on page 10 and check with the LAN administrator The Ethernet Transmit Receive Activity light does not light Check the following Note The Ethernet Transmit Receive Activity LED illuminates only when...

Page 68: ...roller Try a different connector on the hub Reinstall the device drivers Refer to the operating system documentation and to the ServerGuide and Netfinity Manager Information section of this Server Lib...

Page 69: ...Run the Configuration Setup Utility program to save the new configuration information See Configuring the server Record the updated device and configuration information Netfinity 5600 Type 8664 61...

Page 70: ...instructions include details on how to install the configuration utilities and device drivers that the Netfinity Advanced System Management processor requires This section is intended for anyone who w...

Page 71: ...the Netfinity 7000 M10 server and available as an option for use with servers that include the Netfinity Advanced System Management processor The features available with the Advanced System Management...

Page 72: ...en a TCP IP link with the Netfinity Advanced System Management PCI Adapter from the Netfinity Manager system Finally if the Netfinity Advanced System Management PCI Adapter or Advanced System Manageme...

Page 73: ...evice Driver Installation Instructions The device drivers necessary for the Netfinity Advanced System Management processor to function properly can be installed in one of two ways Using the ServerGuid...

Page 74: ...ive a prompt indicating the location path and directory where the device drivers files will be placed and asking you if you want the files to be placed in a different location If you want the files to...

Page 75: ...ld Wide Web and download the files to the server 2 You can install IBM Update Connector included on the ServerGuide Netfinity Applications CD to enable automatic device driver and BIOS updates on the...

Page 76: ...on the server see Learn About ServerGuide for more information the Advanced System Management Configuration Utility is available from the the system partition menu Restart the server and press Alt F1...

Page 77: ...Critical and System alerts supported by the ASM hardware Use the arrow keys and the Tab key to move between the fields Use the left and right arrow keys to enable or disable each of the alerts For onl...

Page 78: ...M clock Schedule a time and date for the system to be automatically turned on Specify POST Loader and O S Timeout values or the Power Off Delay value The Name and Number are for your use and can help...

Page 79: ...Settings values press F6 to save the values and then press F9 to reset the Advanced System Management PCI Adapter To return to the main option menu without saving press Esc Note The Advanced System Ma...

Page 80: ...serial port A COM1 and management port C COM2 When connected you will be able to access a variety of monitor configuration and error log data You can also Turn the remote server on or off Shut down a...

Page 81: ...password You must provide a user name and password combination that has been previously configured for use with the Netfinity Advanced System Management processor You can use one of two user name and...

Page 82: ...splays the entry Selecting Read Next steps through the entries Selecting Write executes the command Menu Selection Data Available for Viewing Monitors DASD backplane temperature ambient temperature mi...

Page 83: ...ou must provide a user name and password combination that has been previously configured for use with the Netfinity Advanced System Management processor You can use one of two user name and password c...

Page 84: ...menu opens 1 Current Power Status 2 Power Configuration 3 Power On 4 Power Off 4 Select a System Power menu item Select 1 Current power Status for information about the current server power status Sel...

Page 85: ...the Netfinity Advanced System Management processor and Netfinity Manager Important For security purposes change the user name and password using the Netfinity Advanced System Management processor If...

Page 86: ...grams that can be accessed during POST To use Remote Video Mode to monitor and access POST on the server 1 Use a terminal program to establish a connection with the Netfinity Advanced System Managemen...

Page 87: ...Logon Z Start Remote Video 3 Start or restart the server If the remote server is currently off a Select 6 System Power from the main menu b Select 4 Power On from the System Power menu If the server i...

Page 88: ...during POST will be sent to the terminal window The terminal will also act as a fully active remote session enabling you to enter keyboard commands that will be sent to the remote server In this way y...

Page 89: ...stem Management PCI Adapter that is connected to the ASM Interconnect bus as an Ethernet or Token Ring gateway for the ASM Interconnect bus enabling all Advanced System Management information generate...

Page 90: ...anced System Management Processor or PCI Adapter on the ASM Interconnect network communicates with the other processors and adapters on the network Processors or adapters that have a modem Ethernet or...

Page 91: ...is included with a Netfinity 7000 M10 and an Advanced System Management PCI Adapter option has been installed in a Netfinity 5000 In this case the Netfinity 5000 with the Advanced System Management PC...

Page 92: ...dem to forward system management data generated by the other systems in the ASM Interconnect network bus to the remote system management administrator Netfinity 5000 Netfinity 5000 Netfinity 5000 Netf...

Page 93: ...SM Interconnect network bus ensures that if an ASM Interconnect connection in the bus fails all of the systems will still have access to a modem to forward system management data to the remote system...

Page 94: ...s on page 121 Installing internal drives on page 124 Installing a hot swap power supply on page 135 Removing a hot swap power supply on page 137 Replacing a hot swap fan assembly on page 139 Completin...

Page 95: ...ack model 1 Operator Information Panel The lights on this panel give status information for the server See Operator information panel for more information 2 Diskette Eject Button Press this button to...

Page 96: ...tower model or the top cover on the rack model 8 Reset Button Press this button to reset the server and run the power on self test POST 9 Power Control Button Press this button to manually turn the se...

Page 97: ...ld the Power Control button for more than 4 seconds to cause an immediate shutdown of the server and place the server in standby mode This feature can be used if the operating system hangs You can dis...

Page 98: ...is on when there is activity on a hard disk drive 4 Processor 1 Activity Light This green light is on when there is microprocessor 1 activity 5 Processor 2 Activity Light This green light is on when t...

Page 99: ...Mbps When this green light is on the Ethernet speed is 100 Mbps When the light is off the Ethernet speed is 10 Mbps Input output connectors and expansion slots The following illustrations show the ex...

Page 100: ...perations without interrupting the system microprocessors 4 Serial A Connector A serial signal cable for a modem or other serial device connects to this 9 pin serial connector Serial port A can be sha...

Page 101: ...ttach a modem that is dedicated to communication with the Netfinity Advanced System Management Processor 12 Video Connector The monitor signal cable connects here 13 Universal Serial Bus 1 and 2 Conne...

Page 102: ...Note For pin assignments and other details about these connectors see Connecting external options on page 146 94 Netfinity Server HMM...

Page 103: ...g 1 Power off the server and all external devices then disconnect the server from the power source 2 Remove the server cover See Removing the left side cover tower model on page 103 or Removing the co...

Page 104: ...and information about power redundancy Note See Power cords on page 228 for information about power cords for use with the server in your country or region Tower model Rack model 1 Power Supply 1 The...

Page 105: ...about the power supply During normal operation both the AC and DC Power lights are on For any other combination of lights see Power supply LEDs on page 195 for more information Air circulation The ser...

Page 106: ...n Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and any other options that you intend to install Place the server in a location that is dry...

Page 107: ...00 server is designed to operate safely while powered on with the cover removed The server is designed to protect you and the server Here are some simple guidelines to follow when you work inside a Ne...

Page 108: ...p power supply go to Installing a hot swap power supply on page 135 Removing a hot swap power supply go to Removing a hot swap power supply on page 137 Replacing a hot swap fan go to Replacing a hot s...

Page 109: ...evice also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 3 Unplug all power cords cables f...

Page 110: ...in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices If you...

Page 111: ...he top cover of the rack model 1 If you are planning to install or remove any part other than a hot swap hard disk drive hot plug adapter hot swap power supply or hot swap fan turn off the server and...

Page 112: ...your server details might vary 1 Top cover 2 Cover release latch 3 Side latches To remove the server top cover 1 If you are planning to install or remove any part other than a hot swap hard disk driv...

Page 113: ...r before turning on the server Operating the server for extended periods of time over 30 minutes with the cover removed might damage server components Removing the server door tower model Refer to the...

Page 114: ...rocedure Tower model CPU VRM ME MO RY HD D PCI BUS NM I SM I SER VIC E PRO CES SO R BUS NO N RED UN DAN T POW ER SUP PLY 1 2 3 A B 1 2 3 FAN TEM PER ATU RE 2 3 Rack model 1 Bezel release lever 2 Trim...

Page 115: ...y the operating system These slots are called hot pluggable PCI slots They are also referred to as hot plug PCI slots The two remaining PCI slots support standard non hot plug PCI adapters The server...

Page 116: ...f the PCI slot is inactive and has no power applied An adapter can be installed when the Power LED for the PCI slot is off Refer to the operating system documentation to determine if it supports hot p...

Page 117: ...ational interrupt technique to configure PCI adapters Because of this technique you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts PCI slots 1 and 2 are...

Page 118: ...this can result in a system hang or serious damage to the adapter card or system unit Installing a hot plug PCI adapter This section gives the procedure for installing a hot plug PCI adapter If you wa...

Page 119: ...cedure for disabling the hot plug PCI slot that contains the adapter Failure to do so might cause the system to lock up Refer to the operating system documentation Refer to the following illustrations...

Page 120: ...on page 103 or Removing the cover rack model on page 104 2 Determine which PCI adapter expansion slot you will use for the adapter Note Only PCI slots 3 5 can be used for hot plug PCI adapters 3 Disab...

Page 121: ...chpoint on the adapter retainer flap 4 at the end of the slot nearest the front of the server and rotate the adapter retainer flap upward 7 Remove the adapter from the static protective package Attent...

Page 122: ...plug adapter reverse the steps Before you begin Read Safety information on page 230 Read the documentation that comes with the option Refer to the illustrations in Installing a hot plug PCI adapter o...

Page 123: ...or switches as described by the adapter manufacturer 9 Install the adapter 8 a Carefully grasp the adapter 8 by its top edge or upper corners and align it with the expansion slot on the system board...

Page 124: ...DD backplane the drives in the hot swap bays are now connected to the RAID adapter 3 Connect the 2 drop SCSI cable to the SCSI cable extender on the system board and attach the device in the non hot s...

Page 125: ...hly review the documentation that comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS The latest level of BIOS for the server i...

Page 126: ...5 and is the startup boot processor If more than one microprocessor is installed the microprocessor with the lower stepping level is the startup processor and the microprocessor with the higher steppi...

Page 127: ...3 Voltage regulator module VRM connector for second VRM 4 VRM for first microprocessor VRM 1 5 Microprocessor connector 1 U5 6 Microprocessor 1 7 Microprocessor handle 8 Microprocessor 2 9 VRM for se...

Page 128: ...hen remove the microprocessor from the package b Center the microprocessor 8 over the microprocessor connector 2 and carefully press the microprocessor into the connector 4 Install the VRM 9 included...

Page 129: ...so forth 2 The Netfinity 5600 server supports 128MB 256MB 512MB and 1GB DIMMs The server supports a minimum of 128MB and a maximum of 4GB of system memory Only 133MHz 3 3 V 168 pin 8 byte 72 bit regis...

Page 130: ...g the left side cover tower model on page 103 or Removing the cover rack model on page 104 2 Locate the DIMM connectors on the processor board Determine the DIMM connector into which you will install...

Page 131: ...e sure the retaining clips are in the closed position If a gap exists between the DIMM and the retaining clips the DIMM has not been properly installed In this case open the retaining clips and remove...

Page 132: ...ROM Tape Internal drive bays Internal drives are installed in bays The server comes with one 3 5 inch 1 44 MB diskette drive and one CD ROM drive Tower model 1 Diskette drive bay 2 SCSI ID 0 bay 3 SC...

Page 133: ...tachment SCA connector Hot swap drive trays come with the hot swap drives The server comes with a preinstalled 3 5 inch 1 44 MB diskette drive and a preinstalled IDE CD ROM drive Bays A and B come wit...

Page 134: ...d disk drive backplane to an integrated LVD SCSI controller on the system board An additional 16 bit 2 drop SCSI cable is shipped disconnected inside the server It is folded and restrained with a cabl...

Page 135: ...vices SCSI buses must be terminated at each end The ends of the SCSI buses in the server are already terminated All the hot swap drives in the server have automatic termination and the SCSI controller...

Page 136: ...bays covered or occupied When you install a drive save the filler panel from the bay in case you later remove the drive and do not replace it with another Refer to the following illustration of the t...

Page 137: ...licks into place 8 If you have not already done so install an optional SCSI adapter See Working with adapters on page 107 for information about installing an adapter See SCSI drives on page 126 for in...

Page 138: ...g or removing cables Before you begin Read Safety information on page 230 Read the documentation that comes with the drive If the server has a RAID adapter installed review the documentation that came...

Page 139: ...iller panel and pulling it away from the server Note If you are installing a half high hard disk drive you will need to remove two adjacent filler panels The two filler panels should be from either th...

Page 140: ...stalling hard disk drives Replacing a drive in a hot swap bay You do not have to turn off the server to remove a drive from the hot swap bays Attention 1 Before you remove a hot swap hard disk drive t...

Page 141: ...del while you perform the steps in this procedure 3 Drive 4 Drive tray handle in open position To replace a drive in a hot swap bay 1 If the server is a tower model unlock and open the server door see...

Page 142: ...o that it engages the guide rails in the bay c Push the drive assembly into the bay until the drive connects to the backplane d Push the tray handle to the right until it locks 4 Check the hard disk d...

Page 143: ...voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts...

Page 144: ...power supply in the open position that is perpendicular to the power supply and slide the power supply into the chassis b Gently close the handle to seat the power supply in the bay 3 Plug the power...

Page 145: ...upply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside...

Page 146: ...the power cord from the cable restraint bracket Close the cable restraint bracket c Unplug the power cord from the electrical outlet If you are replacing the power supply a Place the handle 5 on the...

Page 147: ...BUS NON REDUND ANT POWER SUPPLY 1 2 3 A B 1 2 3 FAN TEMPER ATURE 1 Hot swap fan assembly 1 2 Fan assembly 1 LED 3 Fan 1 release latch 4 Hot swap fan assembly 2 5 Fan assembly 2 LED 6 Fan 2 release lat...

Page 148: ...nd pulling the fan away from the server 4 Slide the replacement fan assembly into the server until it clicks into place 5 Verify that the FAN LED on the diagnostic panel is not lit If the FAN LED is l...

Page 149: ...was removed 2 Install the trim bezel if it was removed 3 Install the server door if it was removed 4 Restart the server 5 Update device records and reconfigure the server see Updating device records...

Page 150: ...I SM I SE RV IC E PR OCE SS OR BU S NO N RE DU ND AN T PO W ER SU PP LY 1 2 3 A B 1 2 3 FA N TE MPE RA TU RE 1 Trim bezel 2 Slots hidden by bezel a Place the tabs at the bottom edge of the trim bezel...

Page 151: ...e server door Attention Be sure to maintain a clearance of at least 127mm 5inches on the front and rear of the server to allow for air circulation 7 If you disconnected any cables from the back of the...

Page 152: ...reconfiguring the server on page 60 To install the server top cover 1 Top cover 2 Side latches 3 Flanges a Align the top cover 1 with the top of the server about 25mm 1inch from the front of the serv...

Page 153: ...ess the right end of the bezel toward the server until the bezel clicks into place 5 If you disconnected any cables from the back of the server reconnect the cables then plug the power cords into prop...

Page 154: ...ce that is connected to a SCSI controller must have a unique SCSI ID so that the SCSI controller can identify the devices and ensure that different devices do not attempt to transfer data at the same...

Page 155: ...e pauses between characters The serial ports can transmit and receive data and commands at rates of from 300 bits per second up to 115000 bits per second Serial port A is shared by the operating syste...

Page 156: ...tor on the back of the server It support three standard IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capability Port ECP See Input output connectors...

Page 157: ...connectors and expansion slots on page 91 for the location of the connector 1 5 11 15 The following table shows the pin number assignments for the video connector Keyboard port The system board has on...

Page 158: ...t SCSI channels A 16 bit wide SCSI cable connects the hot swap backplane to one channel of the integrated LVD SCSI controller Another SCSI cable connects the other channel of the controller to the SCS...

Page 159: ...connector pin number assignments Pin Signal Pin Signal 1 Data 12 35 Data 12 2 Data 13 36 Data 13 3 Data 14 37 Data 14 4 Data 15 38 Data 15 5 Data P1 39 Data P1 6 Data 0 40 Data 0 7 Data 1 41 Data 1 8...

Page 160: ...ine what device is attached to the connector Each USB device is accessed by a unique USB address A device called a hub is used to convert the USB port into multiple attachment points A hub has multipl...

Page 161: ...rack model in a rack enclosure During this procedure you must install parts on the rack enclosure and the server This process can be divided in two parts Preparing the rack enclosure Installing the se...

Page 162: ...eration electrical requirements air flow and mechanical loading Verify that the rack can meet the operating parameters as detailed in Specifications on page 55 Turn off the server if it is on Preparin...

Page 163: ...e rail The two holes in the front bracket line up with the cage nuts c Do the same for the other slide rail 1 Left slide rail 2 Left rear 3 Left front d From the outside of the rack enclosure insert t...

Page 164: ...ver To install the server in the rack enclosure 1 Mount the server on the slide rails a Extend the slide rails fully from the rack until the slide rails lock b Rest the wheel shaped knobs 1 on the sli...

Page 165: ...lace to use if you need to remove the server from the rack at a later time 3 Press the safety latches on the slide rails 1 and slide the server about halfway into the rack enclosure Note When the serv...

Page 166: ...le and keyboard cable through the cable restraint bracket c Route all cables through the cable management arm attaching the cables to the arm with the hook and loop fastener strips provided The wraps...

Page 167: ...Using a screwdriver tighten the screws that hold the front of the slide rails to the front of the rack e Slide the server into the rack enclosure again until the slide latches on the front chassis br...

Page 168: ...7 To complete the installation refer to the documentation that comes with the rack enclosure 160 Netfinity Server HMM...

Page 169: ...4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental cons...

Page 170: ...ry b Use one finger to slightly slide the battery toward the rear of the server The spring mechanism behind the battery will push it out toward you as you slide it forward c Use your thumb and index f...

Page 171: ...the Configuration Setup Utility program and set configuration parameters as needed To set the system date and time go to Date and Time on page 29 To set the power on password go to Using the power on...

Page 172: ...remove the jumper entirely The following illustration identifies pins 1 and 2 on a two pin jumper block 2 1 To change a jumper s position for a two pin jumper block 1 Turn off the server then disconne...

Page 173: ...3 on a three pin jumper block 2 1 3 To change a jumper s position for a three pin jumper block 1 Turn off the server then disconnect the server power cords 2 Remove the server cover see Preparing to i...

Page 174: ...erved J32 5 Reserved J10 6 Diskette drive connector J23 7 Diagnostic LED panel connector J6 8 Reserved J17 9 Internal LVD low voltage differential SCSI connector J25 with extender cable on bracket 1 P...

Page 175: ...J19 22 Serial video port connectors J11 23 USB 1 and USB 2 port connectors J9 USB 2 is below USB 1 24 Ethernet port connector J7 25 Mouse and keyboard connectors J5 The mouse connector is above the k...

Page 176: ...for the system board jumper J20 Pin 1 is the pin at the upper left corner of J20 in the illustration of the system board in System board component locations on page 166 1 2 3 10 11 12 4 7 6 9 Table 10...

Page 177: ...external devices then disconnect the server from the power source 2 Remove the server cover See Removing the left side cover tower model on page 103 or Removing the cover rack model on page 104 3 Remo...

Page 178: ...ctor J11 11 Power supply connector J12 12 Power supply connector J14 13 VRM 2 connector J13 14 VRM 2 Error LED CR19 15 VRM 1 Error LED CR17 16 VRM 1 connector J5 17 Fans 1 and 2 connector J8 18 Switch...

Page 179: ...jumpers or changing any switch settings Table 11 Processor board jumpers Jumper name Description 6 J15 SP reset jumper The default position is a jumper on pins 2 and 3 Table 12 Processor board switch...

Page 180: ...baord cables when replacing the procesor baord To remove the processor board backplate assembly do the following 1 Power off the server and all external devices then disconnect the server from the po...

Page 181: ...er cover See Removing the left side cover tower model on page 103 or Removing the cover rack model on page 104 3 Remove the SCSI drives See Installing a drive in a hot swap bay on page 129 4 Remove ho...

Page 182: ...erver covers One service label One rack model trim bezel with power on switch protector attached in a bag Two wheel shaped knobs One or more packages of screws some of which are optional replacement s...

Page 183: ...plete the following procedure to install the conversion kit on the server 1 Prepare the server for conversion a Shut down the server operating system b Unlock the server door and open it by pulling on...

Page 184: ...Caution The power control button on the front of the server does not turn off the electrical current supplied to the server The server also might have more than one power cord To remove all electrica...

Page 185: ...ocedure 4 Remove the trim bezel a Locate the blue bezel release lever 1 on the left side of the server in the top front corner CP U VR M ME MO RY HD D PC I BU S NM I SM I SE RV IC E PR OC ES SO R BU S...

Page 186: ...osition the server open side down as illustrated below b Select either server cover from the conversion kit to use as the bottom cover The remaining cover will be the top cover c Align the bottom cove...

Page 187: ...ess the orange touchpoint1 to release the fan assembly then lift the fan assembly out 10 Move the power switch panel 1 to its new location 2 a Remove the hard disk drives and note the SCSI ID assigned...

Page 188: ...itch panel bracket into the bottom opening and press the other end of the bracket toward the server front until the bracket clicks into place 11 Move the operator LED panel 2 to its new location 1 a R...

Page 189: ...e two protrusions at the rear of the HDD backplane assembly as you do so Note The HDD backplane assembly is at the immediate rear of the fan platform 2 Make sure to tuck the cable between the server l...

Page 190: ...k drives Place the hard disk drive assigned to SCSI ID 0 in the left most position The remaining SCSI IDs are assigned in order from left to right 14 Reposition the CD ROM drive and any other drives o...

Page 191: ...he top of the server about 25 mm 1 inch from the front of the server c Hold the top cover against the server and slide the cover toward the front of the server until the cover clicks into place Note E...

Page 192: ...lign with the holes in the side of the server c Insert two M3 5 by 7 mm screws through the left bracket into the holes on the left side of the server then tighten the screws d Perform steps 16a throug...

Page 193: ...b Press the bezel into place until it clicks 18 Continue the installation with Installing the server in the rack enclosure on page 186 Netfinity 5600 Type 8664 185...

Page 194: ...ts only Preparing the rack enclosure Complete the following procedure to attach the mounting hardware to the rack enclosure 1 Mark the positions of the slide brackets and the cable management arm on t...

Page 195: ...with the cage nuts b Pull the slide rail front bracket to the front of the rack insert the front bracket pin into the hole above the cage nuts for the slide rail The two holes in the front bracket lin...

Page 196: ...the mounting bracket to the rack 1 Right rear 2 Left rear 3 Right front 4 Left front 5 Hitch pin c Attach the free end of the cable management arm to the rear of the left slide rail using a hitch pin...

Page 197: ...ack d Lower the front of the server until the bottom notch in each chassis bracket fits into the top notch in the slide rail end Slide the server backward or forward as necessary until the notches mee...

Page 198: ...ttach the cables to the server a Attach the monitor keyboard and power cables to the corresponding connectors on the server Refer to the rack enclosure documentation for instructions b Attach any othe...

Page 199: ...assis brackets click into place b Using a screwdriver tighten the screws that hold the rear of the slide rails to the rear of the rack c Release the server and pull the server forward about half way N...

Page 200: ...server Because of the new orientation of the server you must change the server configuration so that the Netfinity Manager program will show a graphic of a rack model for this server instead of showin...

Page 201: ...te all other steps in this installation procedure before running the utility The utility on the diskette starts automatically and updates the drive order of the SCSI IDs for reporting purposes A progr...

Page 202: ...rs and symptoms 2 For IBM devices not supported by index refer to the manual for that device 3 Always start with General checkout on page 6 The Symptom to FRU lists symptoms errors and the possible ca...

Page 203: ...r more information see Controls and indicators on page 87 Power supply For more information see Power supply LEDs Diagnostics panel For more information see Diagnostics panel LEDs on page 196 System b...

Page 204: ...es 1 The Power Control button on the front of the server is in the Off position Action Press the Power Control button to start the server 2 The power supply has failed Action Replace the power supply...

Page 205: ...dicated the system is functioning properly Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three beeps 4 Four continuous beeps Beep Symptom FRU Action 1 1 2 Processor regi...

Page 206: ...register failed 1 System Board 2 1 4 Secondary interrupt mask register failed 1 System Board 2 2 1 Interrupt vector loading failed 1 System Board 2 Processor Board 2 2 2 Keyboard controller failed 1 S...

Page 207: ...ed 1 DIMM 2 Battery 3 3 2 Critical SMBUS error occurred 1 Disconnect the server power cord from outlet wait 30 seconds and retry 2 Memory DIMMs 3 Processor Board 3 3 3 No memory in system 1 Install or...

Page 208: ...Beep Symptom FRU Action One Long and Two Short Beeps 1 Video adapter if present 2 System Board Two Long and Two Short Beeps 1 Video adapter 200 Netfinity Server HMM...

Page 209: ...The Power On Status is disabled 1 Run Configuration Setup set the Start Options Power On Status to enable 2 System Board No ac power Power supply ac LED is off 1 Check the power cord 2 Power Supply If...

Page 210: ...System Board 2 Processor Board 011 XXX 000 Failed COM1 Serial Port test 1 System Board 011 XXX 001 Failed COM2 Serial Port test 1 System Board 014 XXX 000 Failed Parallel Port test 1 System Board 015...

Page 211: ...configuration status and refer to the ServeRAID HMM for more information 035 XXX 2NN Check system error log before replacing a FRU NN SCSI ID or fixed disk 1 Fixed disk with SCSI ID NN on RAID adapte...

Page 212: ...refer to the ServeRAID HMM for more information 035 XXX 5NN Check system error log before replacing a FRU NN SCSI ID of failing fixed disk 1 Fixed disk with SCSI ID NN on RAID adapter in PCI slot 5 0...

Page 213: ...le DIMM failure see error text 1 See error text for failing DIMMs 202 XXX 001 Failed System Cache test 1 Microprocessor 202 XXX 002 Failed System Cache test on Optional Microprocessor 1 Optional Micro...

Page 214: ...logical drive 1 Fixed Disk 5 217 XXX 005 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical drive 1 Fixed Disk 6 264 XXX 0YY Failed Tape Drive Tes...

Page 215: ...ee error messages text in the PC Doctor error log for detailed information on each individual tape drive error 301 XXX 000 Failed Keyboard test 1 Keyboard 405 XXX 000 Failed Ethernet test 1 System Boa...

Page 216: ...the diskette drive If there is a diskette in the drive verify that 1 The diskette drive is enabled in the Configuration Setup Utility 2 The diskette is good and not damaged Try another diskette if yo...

Page 217: ...Internal Cache error 1 Processor 2 Optional Processor if installed 3 Processor Board 151 Real time clock error 1 Run Diagnostics 2 Battery 3 System Board 161 Real time clock battery error 1 Run Confi...

Page 218: ...ove AC power and reboot 3 System Board 186 1 Run Configuration Setup 2 System Board 187 Security hardware error 1 Run Configuration Setup 2 Remove AC power and reboot 3 System Board 188 Security hardw...

Page 219: ...nd Diagnostics 2 Diskette Drive 3 Drive Cable 4 System Board 605 Unlock failure 1 Diskette Drive 2 Drive Cable 3 System Board 662 Diskette drive configuration error 1 Run Configuration Setup and Diagn...

Page 220: ...ration error 1 Fixed Disk Cables 2 Run Configuration Setup 3 Fixed Disk Adapter if fitted 4 Fixed Disk Drive 5 System Board 178X Fixed Disk error 1 Fixed Disk Cables 2 Run Diagnostics 3 Fixed Disk Ada...

Page 221: ...ing system is installed 2 Run Diagnostics 3 Hard Disk Drive Cable 4 System Board 5 Hard Disk Drive 2400 Video controller test failure 1 Video Adapter if installed 2 System Board 2462 Video memory conf...

Page 222: ...re test error 1 Processor 2 Processor Board I9990301 Fixed boot sector error no operating system installed 1 Run Configuration Setup for correct startup 2 Verify operating system installed I9990305 Fi...

Page 223: ...agnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Notes 1 If you suspect a software mismatch is causing failures solid or intermittent be sure to s...

Page 224: ...ds System Board Memory Module kit Minimum requirement 1 bank of 128 MB DIMM 4 Power on the computer If the problem remains suspect the following FRUs in the order listed Power Supply Power Backplane P...

Page 225: ...g might not be valid or the EEPROM information might be incorrect Action Make sure the IRQ settings are correct in the Configuration Setup Utility program See PCI Slot Device Information on page 35 fo...

Page 226: ...try to specify a mode such as redundancy that conflicts with another specified mode Action Make sure that your hardware configuration matches the software settings See PCI Slot Device Information on p...

Page 227: ...ly Action Check and correct your configuration PCNTND 8 Bad status for the Protocol Manager Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct you...

Page 228: ...er is not necessary for PCI device Explanation The Ethernet controller does not require a DMA setting Action Remove the DMA setting in the PROTOCOL INI file PCNTND 33 PCNET device with specified IOBAS...

Page 229: ...rify that the Ethernet controller is enabled See PCI Slot Device Information on page 35 If the Ethernet controller is enabled go to General checkout on page 6 to run the diagnostic programs pnt0 12 De...

Page 230: ...ntroller pnt0 22 add_intr_handler failed Out of range IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify yo...

Page 231: ...Parts listing Type 8664 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 25 Netfinity 5600 Type 8664 223...

Page 232: ...31Y 3RY 00N6381 13 Option Card Support Models 11Y 1RY 21Y 2RY 31Y 3RY 00N6415 14 Blower Assembly Models 11Y 1RY 21Y 2RY 31Y 3RY 09N7499 15 Voltage Regulator Module Models 11Y 1RY 21Y 2RY 31Y 3RY 36L89...

Page 233: ...3RY 00N6406 Miscellaneous Parts Kit System screws springs clamps clips grommets spacers brackets handles bezels Models 11Y 1RY 21Y 2RY 31Y 3RY 00N6421 3V Lithium Battery Models 11Y 1RY 21Y 2RY 31Y 3RY...

Page 234: ...11Y 1RY 21Y 2RY 31Y 3RY 37L6061 LED Cable Models 11Y 21Y 31Y 00N6371 LED Cable Models 1RY 2RY 3RY 00N6375 Power Backplane to DASD Backplane Cable Models 11Y 1RY 21Y 2RY 31Y 3RY 00N6579 Power Backplan...

Page 235: ...37L2565 Hungarian 37L2566 Icelandic 37L2567 Italian 37L2568 Japanese 37L0847 Korean 02K0901 Norwegian 37L2569 Polish 37L2570 Portuguese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian Cyrillic 37L257...

Page 236: ...Germany 1339520 Hungary 1339520 Israel 14F0087 Italy 14F0069 Latvia 1339520 Netherlands 1339520 Norway 1339520 Poland 1339520 Portugal 1339520 Serbia 1339520 Slovakia 1339520 South Africa 14F0015 Spa...

Page 237: ...mputers functions terminology and service information provided in this manual Safety information 230 General safety 255 Electrical safety 256 Safety inspection guide 257 Handling electrostatic dischar...

Page 238: ...ossible shock from touching two surfaces with different electrical potentials Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnec...

Page 239: ...ordinances or regulations CAUTION When a CD ROM drive is installed note the following Use of controls or adjustments or performance of procedures other than those specified herein might result in haza...

Page 240: ...To remove all electrical current from the server ensure that all power cords are disconnected from the power source CAUTION When the power cord bracket option is installed on the power cord the server...

Page 241: ...ue ao tocar duas superf cies com potenciais el tricos diferentes A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica o perigosa Para evitar choques el tricos conecte e des...

Page 242: ...CAUTION Quando uma unidade de CD ROM estiver instalada observe o seguinte A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes daqueles especificados nesta publica o pode resu...

Page 243: ...remover toda a corrente el trica do servidor assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia CAUTION Quando o suporte do cabo de alimenta o estiver instalado no cab...

Page 244: ...236 Netfinity Server HMM...

Page 245: ...Related service information 237...

Page 246: ...238 Netfinity Server HMM...

Page 247: ...Related service information 239...

Page 248: ...t dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent pro...

Page 249: ...on Ne la jetez pas l eau Ne l exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur CAUTION Si une uni...

Page 250: ...r pour le soulever CAUTION Le bouton de mise sous tension hors tension situ sur la face avant du serveur ne coupe pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre serv...

Page 251: ...CAUTION Ne posez pas d objet dont le poids d passe 50 kg sur les mod les tiroir de serveur 50 kg Related service information 243...

Page 252: ...it unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Um einen Stromschlag zu vermeiden nur nach den Anweisung...

Page 253: ...erk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung a...

Page 254: ...ls ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden CAUTION Wenn am Netzkabel ein...

Page 255: ...anti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare scosse elettriche collega...

Page 256: ...del 5 2 97 e successive disposizioni nazionali e locali ATTENZIONE Quando installata un unit CD ROM notare quanto segue L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti ne...

Page 257: ...o di alimentazione Per disattivare la corrente elettrica del servente assicurarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione ATTENZIONE Quando sul cavo di alime...

Page 258: ...250 Netfinity Server HMM...

Page 259: ...Related service information 251...

Page 260: ...ficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga las indicaciones d...

Page 261: ...a una temperatura superior a 100 C Reparar o desmontar el producto Cuando quiera desechar la bater a siga las disposiciones y reglamentaciones locales CAUTION Cuando instale una unidad de CD ROM teng...

Page 262: ...esi n CAUTION El bot n de control de alimentaci n del panel frontal del servidor no apaga la corriente el ctrica suministrada al servidor Puede suceder que el servidor tenga m s de un cable de aliment...

Page 263: ...ntatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool ca...

Page 264: ...trostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accid...

Page 265: ...powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not to...

Page 266: ...tion Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts...

Page 267: ...rotect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery ope...

Page 268: ...on des commandes ainsi que les proc dures d crites Werden Steuer und Einstellelemente anders als hier festgesetzt verwendet kann gef hrliche Laserstrahlung auftreten L utilizzo di controlli regolazion...

Page 269: ...optiques ou de vous exposer au rayon Laserstrahlung bei ge ffnetem Ger t Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyit skor l zersug r Ne...

Page 270: ...ey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual Yes No 2 What would you like to see added changed or deleted in this manual 3 What is y...

Page 271: ...cs Diskette Version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Important To eliminate c...

Page 272: ...8 7080 IBM Warranty Parts Claims Center Number Information 919 517 0001 Bulletin Board Service 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800 237 4824 E...

Page 273: ...PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255 P...

Page 274: ...operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user Trademarks The following terms are trademarks of the IBM Corporation in the Uni...

Page 275: ......

Page 276: ...IBM Part Number 09N1595 Printed in U S A S 9N 1595...

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