Cisco D9854, Installation And Configuration Manual, Page: 326 / 440

Chapter 5 Web GUI Setup and Monitoring
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Loading a Software Version
From the user interface of the D9854/D9854-I, choose Support > Service Actions .
The Service Actions page is displayed.
The Collect Debug Support Data Export is used by Cisco Services only. Click
Export to create and save a diagnostics file.
Note: We recommend that you collect the debug support data prior to contacting
Cisco Services for any D9854/D9854-I issues.
The S/W Version drop-down list allows you to choose a different application
version to your receiver. Click Select & Reboot to load the selected application
version and reboot the receiver. Click Erase to remove the selected application
version. You will be prompted to continue or not. Press OK to continue the deletion.
Click Factory Reset to perform a reset of receiver settings back to the factory set
(default) values. A warning message prompts you to confirm the operation. Click
OK to continue or No to cancel the operation.
Click Reboot Receiver to reboot the receiver. You will be prompted to verify the
operation. Click Yes to reboot the receiver or No to cancel the operation.
Downloading the Software Application
In the Download APP area, click Choose File to select the new version of FPGA or
the D9854 Advanced Program Receiver’s software application. The Open dialog
opens. Select the upgrade file and click Open . Click Download to download the
selected upgrade file. File formats that can be downloaded include Application
CDTs and FPGA CDTs.