Automatic Reception
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
- 59 -
Note:
If an external caller is transferred to the automatic reception by
a query call from an internal phone, the person transferring them hears
the announcement and can then select the destination themselves. After
that, the caller is connected with the selected destination. If the person
transferring the calls hangs up before selecting a destination, the caller
hears the announcement and can select a destination themselves.
• If the caller enters a valid number, the call destination will be called for
a maximum of 120 seconds. The destination subscriber can answer
the call during this time.
Note:
When a call is transmitted via the automatic reception, it is the
caller's phone number that is transferred (not the reception's number).
Note:
If the call is not answered within 120 seconds, the
announcement if the destination is busy/does not reply is played. In this
case, the call is then either ended, the default destination is called, or the
caller is reconnected to the automatic reception they previously called
(depending on the setting for the system "Reaction if the destination is
busy or does not reply").
Note:
If the destination number is busy, the call waiting function is
enabled if this function is enabled for the destination subscriber. If the
destination subscriber rejects call waiting, or if they have not enabled this
function, the announcement if the destination is busy/does not reply is
played. In this case, the call is then either ended, the default destination
is called, or the caller is reconnected to the automatic reception they
previously called (depending on the setting for the system "Reaction if the
destination is busy or does not reply").
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