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Introduction and Safety
X
TRA
Operator’s Manual
20077/021 US
1-17
Service Information
The Company and/or its branches provide their customers with a Technical Service Department,
composed of experts in installation, maintenance and repair of the LivaNova equipment. To contact a
specialized technician of LivaNova Technical Service, call the central service on the following telephone
number:
+49 (0)89 41 61 26 462
LivaNova and/or its branches are not responsible for the safety, reliability and function of the unit:
• if routine maintenance, repairs and use of the unit are carried out by non-qualified personnel;
• if the electrical installation does not comply with local regulations and IEC specifications;
• if the equipment is not used according to the above-mentioned instructions.
A specialized technician can be contacted for any technical information regarding the LivaNova
equipment, on the following telephone number or email:
ATS-Hotline: +49 (0)89 41 61 26 462
ATS Email: ats-tssi@livanova.com
The operator will put you through to the specialized technician at LivaNova headquarters or to a local
specialized technician.
Return of Used Product
For North American Customers
If for any reason this product must be returned to the company, a returned goods authorization (RGA)
number is required prior to shipping. If the product has been in contact with blood or body fluids, it
must be thoroughly cleaned and disinfected before packing. It should be shipped in either the original
carton, or an equivalent carton, to prevent damage during shipment; and it should be properly labeled
with an RGA number and an indication of the biohazardous nature of the contents of the shipment.
Instructions for cleaning and materials, including appropriate shipping containers, proper labeling, and
an RGA number may be obtained from the Returned Goods Coordinator, Quality Assurance
Department (+1.800.650.2623). The shipping address for returned goods is:
LivaNova USA, Inc.
Returned CV Products
14401 West 65th Way
Arvada, CO 80004-3599
For International Customers
If for any reason this product must be returned, please contact your sales representative for specific
instructions.
If the product has been in contact with blood or body fluids, it must be thoroughly cleaned and
disinfected before packing. It should be shipped in either the original carton, or an equivalent carton,
to prevent damage during shipment.
CAUTION
It is the responsibility of the health care institution to adequately prepare and
identify the product for return shipment. Do not return products that have
been exposed to blood borne infectious diseases.