Detecting and Managing Server Faults
■
You can use Oracle ILOM to identify the failed component and server subsystem
containing the fault. See
“Identify Hardware Faults (Oracle ILOM)” on page 50
.
■
You can use Oracle Hardware Management Pack to identify the failed component and
server subsystem containing the fault. For information, refer to the Oracle Hardware
Management Pack documentation at:
http://www.oracle.com/goto/ohmp/docs
■
Log into the Oracle Solaris OS and issue the
fmadm faulty
command.
■
Log into the Oracle ILOM service processor from the Oracle ILOM Fault Management
Shell and issue the
fmadm faulty
command.
Caution -
The purpose of the Oracle ILOM Fault Management Shell is to help Oracle Service
personnel diagnose system problems. Customers should not launch this shell or run fault
management commands in the shell unless requested to do so by Oracle Service personnel.
For more information about how to use the Oracle ILOM Fault Management Shell
and supported commands, see the
Oracle ILOM User's Guide for System Monitoring
and Diagnostics Firmware Release 4.0.x
in the Oracle Integrated Lights Out Manager
(ILOM) 4.0 Documentation Library at
http://www.oracle.com/goto/ilom/docs
.
If you determine that the hardware fault requires service, continue.
3.
Prepare the server for service
.
“Preparing for Service” on page 97
. You can use Oracle ILOM to power off the
server, activate the Locate Button/LED, and take the server offline.
Obtain physical access to the server. Before servicing the server, prepare the work space to
ensure ESD protection for the server and components.
4.
Service replaceable server components
.
“Servicing Components” on page 123
for FRU and CRU removal, installation, and
replacement procedures in this document.
Note -
A component designated as a FRU must be replaced by Oracle Service personnel.
Contact Oracle Service.
5.
Return the server to service
.
6.
Clear the fault in Oracle ILOM (optional)
.
Most components include a FRU ID to clear the fault automatically. You might need to
clear the fault in Oracle ILOM, depending on the component requirements.
See
“Clear Hardware Fault Messages (Oracle ILOM)” on page 53
Related Information
:
Troubleshooting and Diagnostics
49
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