Oracle X7-8, Руководство по обслуживанию

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Detecting and Managing Server Faults
Description Section Links
Information related to the cooling subsystem,
including, causes, actions, and preventative
measures
“Troubleshooting System Cooling Issues” on page 55
“Cooling Subsystem” on page 84
Information related to the power subsystem,
including problems, causes, actions, and
preventative measures
“Troubleshooting Power Issues” on page 57
“Power Subsystem” on page 83
Contact technical support if the problem
persists.
“Getting Help” on page 94
Troubleshooting Server Hardware Faults
When a server hardware fault event occurs, the system lights the Fault-Service Required LED
and captures the event in the system event log (SEL). If you set up notifications through Oracle
ILOM, you also receive an alert through the notification method you chose. When you become
aware of a hardware fault, address it immediately.
To investigate a hardware fault, see the following:
■
Basic Troubleshooting Process
■
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface
Basic Troubleshooting Steps
When a server encounters a fault, the fault is recorded in a common fault database. The fault
is then reported by the server in one of several ways, depending on the type and severity of the
fault.
Use the following process to address a suspected hardware fault:
1. Review the product notes for late-breaking server information, and hardware-related
issues.
2.
Investigate the hardware fault. Identify the hardware issue.
.
When a server hardware fault event occurs the system lights the Fault-Service Action
Required LED and captures the event in the system event log (SEL). If you have set up
notifications through Oracle ILOM, you also receive an alert through the notification
method you chose.
Select one of the following methods to identify the failed component and server subsystem
containing the fault.
48 Oracle Server X7-8 Service Manual • October 2017