• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “
Parts listing - BladeCenter HX5
” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Type
Error Message
Action
b. Load the default settings.
c. Go to the
System Settings
menu and make sure the
processor is enabled.
5. (Trained service technician only) Replace the processor
(see “Removing a microprocessor and heat sink” on page
130 and “Installing a microprocessor and heat sink” on
page 134).
6. Replace the scalability card (see “Removing the 2-node
scalability card” on page 83 and “Installing the 2-node
Scalability card” on page 85, or see “Removing the 1-
node speed burst card” on page 81 and “Installing the 1-
node speed burst card” on page 82).
7. (Trained service technician only) Replace the system-
board assembly (see “Removing the system-board
assembly - BladeCenter HX5” on page 140 and “Installing
the system-board assembly - BladeCenter HX5” on page
142).
Error
PCI express bus 1, Expansion Card
(CFFh Exp) critical
1. Check the operating-system event log and the system-
event log because it might contain additional information
(see “Event logs” on page 147).
2. Update the device drivers for the CFFh expansion card.
3. Reseat the blade server in the BladeCenter chassis (see
“Removing the blade server from the BladeCenter
chassis” on page 66 and “Installing a blade server in a
BladeCenter chassis” on page 67).
4. Reseat the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
5. Replace the expansion card (see “Removing an I/O
expansion card” on page 119 and “Installing an I/O
expansion card” on page 121).
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